Subway

1803 Georgetown Rd, Lexington
(859) 259-0123

Recent Reviews

Michael Sell

This place blows. I waited at the drive through. I’d recommend never consider the drive through. No indication that it wasn’t working or open, but after going inside to order, I asked for a Monster, the number 3.The sandwich was started with the wrong meat. No double cheese. When I asked about the drive through, in a rude way I was told it was closed and that me waiting 3-5 minutes to pull out and go inside wasn’t their fault. There’s Apparently a sign I could have seen clearly at the front of the building.(Hint I nor any previous reviewer sees the sign clearly).My sandwich was thin and unfulfilling. Service was rude. This place is a dumpster fire, I’d say stay away. There’s a Jimmy John’s a half mile away that does great or a subway on leestown rd or Newtown pike exit…. Both are much better.

Atmosphere: 1

Food: 1

Service: 1

SEAN LEACH

Service needs attention. They have the drive-through working 1/2 the time. They force you to go in the store. The manager has shut the place down at 4pm on a weekday. Please get some steady help there.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Cold Cut Combo

Jim Killough

I sat in the drive-through for a long time no one responded. I did see a Subway worker, a lady on her phone outside that finally went inside, so I drove up to the drive-through window only to hear her tell another worker, tell the man that drive through is closed. Hard to believe at 2pm the drive through would be closed with no sign saying so, Plus I was told I need to go inside to order my sandwich. It's my opinion they just didn't want to mess with customers in the drive through. Plus last week when I was there I ordered a sandwich with double meat on wheat. They didn't even give me the right sandwich through the drive through but I didn't have time to discuss it I just left.Being a business owner myself, and if I was the owner of this Subway, I would certainly want to know how poorly customers are treated. I will never come back to this subway again.

Atmosphere: 1

Food: 1

Service: 1

Brittany Tisthammer

This place takes 30 minutes for 2 sandwiches. One of the employees just left my sandwich sit on the counter while she went to the back.

Thomas Muhammad

The drive thru open at 5pm. I came at 5:23pm was informed the drive thru was closed. No reason at all.Kid-friendliness: Wasn’t given a reason for the drive thru being closed. Just we closed over the microphone. One star feels to be too much.Parking: Handicapped parking full with cars with no handicapped placard or plate.

Gerrin Butcher

Never go here. Horrible service. I stood waiting politely. Three people were there. One was working and the other two were standing there doing nothing. No one would take my order and the one person working smashed the bread on the sandwich she was working on.

Amber Rose

long story short, there’s an IGA 2 mins away with “Which-Wich”, and I’ve started going there instead.almost every time I come here the employees do not want to work. I’d like to use the drive-thru, but it’s either closed or no one feels like working. Today I pulled up to the window and saw someone standing in there, and once he made eye contact he walked away and didn’t come back. if i go inside, it’s hit or miss on if the employees are around. I don’t see how this place makes any revenue.

Michaela Snyder

Started by waiting in the drive thru for 10 minutes, with no one coming to help. Then when I went inside the person behind the counter was on their phone. Then when they finally realized I was there, they messed my order up, even though I said it loudly and clearly. They were rude and my orders was wrong.

Elvis Andrade

They should just close this establishment down, I mean they’re closed every other time I’ve tried going. Whether it’s noon on a Monday or 3 pm on a Saturday, they’re always closed. What’s the point of even having this open sometimes, whatever that schedule may be.

Evan

The main reason I go here is for the drive thru but they never have it open! I see people all the time pull in and leave when they get no response. This location is loosing alot of revenue by not utilizing it. It's just easier to go next door to McDonald's. Their loss, I'd eat here everyday if I didn't have to go in and waste my short lunch break. The large woman who is usually managing this location seems lazy. She doesn't want to do her job or deal with people. I'm positive she is the main reason the drive thru is always closed.

Alyssa

Literally never open. Never open for lunch and closed at 3 pm today. Went at 1:30 and they told me they were closed

Molly Jo Stark

Overall pretty bummed about this place. I work long hours on and weekend and can’t leave our building for lunch. I used to always get a sandwich in the morning before work (around 7:45am) and I’d eat half for breakfast and half for lunch. It worked out perfectly. Now they have changed the hours to 8am. So that’s bummer #1. Bummer #2 is that the drive through is almost always closed. There is a neon sign in the front of the gas station that says if it’s open or not but if you come from the other way you don’t know. Also it’s super inconsistent. Sometimes it’s open at noon, sometimes it’s not. Etc. they are also inconsistent with their online ordering. Sometimes it’s up at 7am when they open, sometimes not till 8am. They are SO slow…like sooooo slow that I order my food online first and then just go in and pick it up. Even then there’s been plenty of times the footlong is a 6” and they have to remake it. ALSO, the food isnt consisting. Sometimes the bread tastes fresh, sometimes it’s old, stale and crusty.Overall I’m just really bummed about it. Hopefully the franchise owner gets some better employees or picks up the slack themselves. This won’t last otherwise.

Bryant Eismeier

Generally a good experience. It is pretty heavily trafficked do sometimes can be a bit of a wait.

Justin Stookey

If you don’t have half an hour to wait for your food dont come here, it seems like you just shouldn’t get food in Georgetown road at all.

Kelsey Tackett

Two women working on 11-10-21 around 1 pm were rude as could be. Not to mention the food is awful as well lol

Food: 1

Service: 1

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