It would be a five if they got my drive through order fixed correctly. Left the boiled eggs out of 3 Cobb zalads ordered.
Atmosphere: 4
Food: 3
Service: 4
Timmy Chaney
I don't eat at this location often cause I live in Richmond Kentucky, but every time I have eaten there it's always been good food and service , including my visit there a week ago!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Zax Snak Meal
Shannan Williams
HAIR IN OUR SALADS!!! The girl working the drive thru has zero customer service and manners. She isn't fit to dump garbage cans, let alone handle someone's food! I'd call her out by name but she didn't have on a name tag and didn't give us our receipt. I'll be contact her manager in the morning. My experience at this location was despicable!
Atmosphere: 1
Food: 3
Service: 1
SayorYEET Beems
This location used to be my favorite to go to, but as of lately they just seemed… over a lot.The fries on the no.1 that I ordered were stale, the bread wasn’t toast, and the fried white cheddar bites were practically dough. Their ice in their freestyle drinks were not in the picture and when the worker gave me the ice, there was her hair in it. Yikes.I wish them well, but I won’t be back.
Atmosphere: 2
Food: 1
Service: 1
David G.
I'm really shocked by some of the reviews here. I have to tell you, we had a great experience at this establishment.First, the interior is clean and, in my opinion, the nicest Zaxby's interior of any I've been to.Second, the service at this restaurant is great. They were super helpful and kind. They even warned us that the food was fresh and would be super hot. They weren't joking. It was smoking hot and fantastically fresh.I'd give the place five stars. The only thing holding me back is that the traditional wings, which I love, are a little skinny. Simply not that much meat on the bone. But the sauce, which the helpful cashier recommended, was the tasty buffalo garlic blaze. I would definitely go that route again.My son and I went with the wings n things, which is more than enough food for two people. I'd recommend the traditional wings even though I wish they were a tad larger. But I'll certainly be back.
Bessie Pfeifer
This place sucks! Got sick off of a Zacks Pack. The chicken tenders are so small that the 3 equal 1xat Raising Canes!! Will NEVER go back here again!! Threw up 3 times on the way home, must have been food poisoning!!
Atmosphere: 2
Food: 1
Service: 2
Claudine Hamilton
I could not believe the quality chicken wings these people give you in the box. I went there to get a 32 pieces chicken wings and many more things.Can you imagine how the wings looks. I could not even eat the tiny wings they were extremely dry and not chewable. I was mad...I promise myself many time that I would not go back ...stupid me.
Atmosphere: 3
Food: 1
Service: 3
Lisa Baker
So far I love all of the food I get. Some of it is a little
Atmosphere: 5
Food: 5
Service: 5
Chris Caldwell
The chicken was old been up since noon it was 5 o'clock. Tough as leather. Got my food didn't get a fork with it went up to counter and waited 10 minutes before anyone came up. Paid 14 bucks for my food wasn't worth 5 cents. Definitely wouldn't be back.
Chris McDowell
It's not the best chicken and the service is awful.
Better than average fast food . Not Chick fil-A but much better than Burger King, Arby's, McDonald's.
Atmosphere: 4
Food: 4
Service: 3
J'lynn Spicer-Ball
GREAT food, service, and very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crinkle Fries, Honey Mustard
G
When I called about missing items in my drive thru order, the worker was very professional and handled the situation expertly.
Atmosphere: 3
Food: 4
Service: 5
Lust The Wolf
Bland and boring food, zaxby's isn't what it used to be. I'd would advise not coming here, not worth the price.
Atmosphere: 1
Food: 1
Service: 3
Erica Pond
I went here for the first time the other day. I am not originally from Lexington, but my son went on a school trip once and ate here and said it was great, so when we were in town we went through the drive thru. They were friendly, fast, and the food was hot and sooo good. Hands down the best chicken place I've been too. Their sauce is delicious, and their pickles are yummy!
It would be a five if they got my drive through order fixed correctly. Left the boiled eggs out of 3 Cobb zalads ordered.
Atmosphere: 4
Food: 3
Service: 4
I don't eat at this location often cause I live in Richmond Kentucky, but every time I have eaten there it's always been good food and service , including my visit there a week ago!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Zax Snak Meal
HAIR IN OUR SALADS!!! The girl working the drive thru has zero customer service and manners. She isn't fit to dump garbage cans, let alone handle someone's food! I'd call her out by name but she didn't have on a name tag and didn't give us our receipt. I'll be contact her manager in the morning. My experience at this location was despicable!
Atmosphere: 1
Food: 3
Service: 1
This location used to be my favorite to go to, but as of lately they just seemed… over a lot.The fries on the no.1 that I ordered were stale, the bread wasn’t toast, and the fried white cheddar bites were practically dough. Their ice in their freestyle drinks were not in the picture and when the worker gave me the ice, there was her hair in it. Yikes.I wish them well, but I won’t be back.
Atmosphere: 2
Food: 1
Service: 1
I'm really shocked by some of the reviews here. I have to tell you, we had a great experience at this establishment.First, the interior is clean and, in my opinion, the nicest Zaxby's interior of any I've been to.Second, the service at this restaurant is great. They were super helpful and kind. They even warned us that the food was fresh and would be super hot. They weren't joking. It was smoking hot and fantastically fresh.I'd give the place five stars. The only thing holding me back is that the traditional wings, which I love, are a little skinny. Simply not that much meat on the bone. But the sauce, which the helpful cashier recommended, was the tasty buffalo garlic blaze. I would definitely go that route again.My son and I went with the wings n things, which is more than enough food for two people. I'd recommend the traditional wings even though I wish they were a tad larger. But I'll certainly be back.
This place sucks! Got sick off of a Zacks Pack. The chicken tenders are so small that the 3 equal 1xat Raising Canes!! Will NEVER go back here again!! Threw up 3 times on the way home, must have been food poisoning!!
Atmosphere: 2
Food: 1
Service: 2
I could not believe the quality chicken wings these people give you in the box. I went there to get a 32 pieces chicken wings and many more things.Can you imagine how the wings looks. I could not even eat the tiny wings they were extremely dry and not chewable. I was mad...I promise myself many time that I would not go back ...stupid me.
Atmosphere: 3
Food: 1
Service: 3
So far I love all of the food I get. Some of it is a little
Atmosphere: 5
Food: 5
Service: 5
The chicken was old been up since noon it was 5 o'clock. Tough as leather. Got my food didn't get a fork with it went up to counter and waited 10 minutes before anyone came up. Paid 14 bucks for my food wasn't worth 5 cents. Definitely wouldn't be back.
It's not the best chicken and the service is awful.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Better than average fast food . Not Chick fil-A but much better than Burger King, Arby's, McDonald's.
Atmosphere: 4
Food: 4
Service: 3
GREAT food, service, and very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crinkle Fries, Honey Mustard
When I called about missing items in my drive thru order, the worker was very professional and handled the situation expertly.
Atmosphere: 3
Food: 4
Service: 5
Bland and boring food, zaxby's isn't what it used to be. I'd would advise not coming here, not worth the price.
Atmosphere: 1
Food: 1
Service: 3
I went here for the first time the other day. I am not originally from Lexington, but my son went on a school trip once and ate here and said it was great, so when we were in town we went through the drive thru. They were friendly, fast, and the food was hot and sooo good. Hands down the best chicken place I've been too. Their sauce is delicious, and their pickles are yummy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crinkle Fries