Really disappointed with my recent visit here. All I got was a chicken burrito, and a queso on the side. I get to the register and pay, just to get my receipt to see that I was charged for guacamole and chips which I did not ask for. I told the cashier and he hands me back $1.25, throws away my receipt and the rushes me out. There was a long line and I didn’t want to cause a scene so I just left. I was so overcharged and wasn’t even given back my full refund. If chipotle could give me a refund that would be great. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Justin Young
Plant-based protein was terrible, dried out, and way too spicy. When I ordered it, the worker scoped it out, noticed it was dry, poured in half a cup of water into, and served it. I should have rejected it then.
Atmosphere: 3
Food: 2
Service: 2
Leah Darr
This is the closest Chipotle to us. Every time we go to this location it's a disappointment in one way or another. Today I decided to leave a review because when I walked in 2 employees were arguing loudly and was very awkward
Atmosphere: 1
Food: 2
Service: 1
Jean
First time at this location. Westport location is ran a little better. The barbacoa needs to be drained better, it made the tacos a mess.
Atmosphere: 4
Food: 4
Service: 4
Tiffany Smith
Loved the place! Bowl was great, portions were great and the staff was extremely friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Suppose to Be Chicken Bowl
18 Wheeler
Place is always out of something. Whether it’s steak, chicken, lettuce, queso, etc. 6.4/10
Atmosphere: 5
Food: 2
Service: 4
Dhaval Desai
Order veggie bowl but they are out of guacamole and they still had two hours before they were close and their veggie fajitas were burnt.
Atmosphere: 1
Food: 1
Service: 1
Steven Beck
The food was good and the service was very nice. But they were a little short on their helpings compared to other chipotles. I had to keep telling the guy to put more on the bowl.
Atmosphere: 5
Food: 3
Service: 5
Jasmine Carter
Please stop using doordash as a delivery service!!!!! The drivers suck. They sit and wait for other orders after picking up our food causing the food to get cold! Either just use Uber Eats or add your own delivery like Chick Fil A. I love chipotle, but your affiliation with doordash is going to run off your customers.
Food: 5
Service: 1
kenny
It was eh. The drink station was messy and sticky. They were out of white rice guacamole black beans likely more but I got my order figured out. They were fast and nice but you could tell the leadership dod not plan very well this day. Food was good portions inconsistent but otherwise eh
This location is by far the worst I’ve been to, I live a half mile from here and still occasionally drive all the way to the one on Hurstbourne.This place is very stingy with their portions most of the time, on the rare occasion that they’re not they happen to be out of at least 1 main ingredient. Not to mention the cooked veggies are always absolute garbage and never fresh at any point when you walk in there.Today there was burnt chicken, no white rice, no guacamole and no chips. The woman at runs this location absolutely hate her job. She will let you stare at an entire box of chips and just look you dead in the face and tell you they’re out. Then when you question it she says it’s for online orders only. So apparently you can order your half empty bowl and if you want stale chips you need to order them on the app. Like explain why this woman is running a store when she’s constantly berating people and refusing the most basic of service.
Atmosphere: 1
Food: 3
Service: 1
Bob Wolz
One order for chicken bowl with beans came as 7 pieces of steak with corn. The second chicken bowl was only filled half way. The 3rd chicken bowl was cold, wrong and crunchy rice. Absolutely no way to call store at all.
Atmosphere: 1
Food: 1
Service: 1
Jeannie Girl
Went today and the young lady with the hat on was so stingy with everything. I get the upchsrge for queso, extra chicken,etc...but today was ridiculous.
Atmosphere: 3
Food: 3
Service: 1
Barrett Buky
This location is almost always out of their main ingredients. It’s ridiculous. I love chipotle but this is the second time that I have left the store and gone to Qdoba this week because there was no chicken steak or beans.
Atmosphere: 2
Food: 2
Service: 1
Daniella Graves
I just left there and now no one is Answering the phone!! I want to reimbursed for my can bowl my chicken was Burnt and not edible!!!? the pepper and onions looked like they had been there all Day.NEVER EVA HAVE I HAD THIS EXPERIENCE AT ANY CHIPOTLE!!!
Really disappointed with my recent visit here. All I got was a chicken burrito, and a queso on the side. I get to the register and pay, just to get my receipt to see that I was charged for guacamole and chips which I did not ask for. I told the cashier and he hands me back $1.25, throws away my receipt and the rushes me out. There was a long line and I didn’t want to cause a scene so I just left. I was so overcharged and wasn’t even given back my full refund. If chipotle could give me a refund that would be great. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Plant-based protein was terrible, dried out, and way too spicy. When I ordered it, the worker scoped it out, noticed it was dry, poured in half a cup of water into, and served it. I should have rejected it then.
Atmosphere: 3
Food: 2
Service: 2
This is the closest Chipotle to us. Every time we go to this location it's a disappointment in one way or another. Today I decided to leave a review because when I walked in 2 employees were arguing loudly and was very awkward
Atmosphere: 1
Food: 2
Service: 1
First time at this location. Westport location is ran a little better. The barbacoa needs to be drained better, it made the tacos a mess.
Atmosphere: 4
Food: 4
Service: 4
Loved the place! Bowl was great, portions were great and the staff was extremely friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Suppose to Be Chicken Bowl
Place is always out of something. Whether it’s steak, chicken, lettuce, queso, etc. 6.4/10
Atmosphere: 5
Food: 2
Service: 4
Order veggie bowl but they are out of guacamole and they still had two hours before they were close and their veggie fajitas were burnt.
Atmosphere: 1
Food: 1
Service: 1
The food was good and the service was very nice. But they were a little short on their helpings compared to other chipotles. I had to keep telling the guy to put more on the bowl.
Atmosphere: 5
Food: 3
Service: 5
Please stop using doordash as a delivery service!!!!! The drivers suck. They sit and wait for other orders after picking up our food causing the food to get cold! Either just use Uber Eats or add your own delivery like Chick Fil A. I love chipotle, but your affiliation with doordash is going to run off your customers.
Food: 5
Service: 1
It was eh. The drink station was messy and sticky. They were out of white rice guacamole black beans likely more but I got my order figured out. They were fast and nice but you could tell the leadership dod not plan very well this day. Food was good portions inconsistent but otherwise eh
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
This location is by far the worst I’ve been to, I live a half mile from here and still occasionally drive all the way to the one on Hurstbourne.This place is very stingy with their portions most of the time, on the rare occasion that they’re not they happen to be out of at least 1 main ingredient. Not to mention the cooked veggies are always absolute garbage and never fresh at any point when you walk in there.Today there was burnt chicken, no white rice, no guacamole and no chips. The woman at runs this location absolutely hate her job. She will let you stare at an entire box of chips and just look you dead in the face and tell you they’re out. Then when you question it she says it’s for online orders only. So apparently you can order your half empty bowl and if you want stale chips you need to order them on the app. Like explain why this woman is running a store when she’s constantly berating people and refusing the most basic of service.
Atmosphere: 1
Food: 3
Service: 1
One order for chicken bowl with beans came as 7 pieces of steak with corn. The second chicken bowl was only filled half way. The 3rd chicken bowl was cold, wrong and crunchy rice. Absolutely no way to call store at all.
Atmosphere: 1
Food: 1
Service: 1
Went today and the young lady with the hat on was so stingy with everything. I get the upchsrge for queso, extra chicken,etc...but today was ridiculous.
Atmosphere: 3
Food: 3
Service: 1
This location is almost always out of their main ingredients. It’s ridiculous. I love chipotle but this is the second time that I have left the store and gone to Qdoba this week because there was no chicken steak or beans.
Atmosphere: 2
Food: 2
Service: 1
I just left there and now no one is Answering the phone!! I want to reimbursed for my can bowl my chicken was Burnt and not edible!!!? the pepper and onions looked like they had been there all Day.NEVER EVA HAVE I HAD THIS EXPERIENCE AT ANY CHIPOTLE!!!
Atmosphere: 4
Food: 1
Service: 2