Jimmy John's

301 E Market St, Louisville
(502) 587-7888

Recent Reviews

Sarah W.

Group of 6 for a quick lunch on a Saturday. Venue is on the smaller side, so it can get a bit packed and claustrophobic when busy. We placed orders at the front counter, which was a tad frenetic with a vendor dropping off deliveries with a large dolly in a small area and attempting to maneuver around patrons. I ordered my standard #12 Beach Club which is turkey, provolone, avocado spread & cucumber. Service was fairly fast for such an onslaught of orders during a brief period. Sandwich was predictably good and no different than any I've had at other venues in the Jimmy John's chain. Freaky fast, good value, reliable. We chose to sit in the back dining area at high top tables and counter height stools and the building is a long narrow property, sort of bowling-alley dimensions, and traffic flow was challenging at times to obtain orders, fountain drinks, access restroom facilities, and avoid stacks of just delivered inventory. Street parking is available nearby and I believe is free on the weekends.

dylan arnold

horrendous service on a sundayi have now been waiting for a delivery order from this location for almost an hour and there has been no word from the store. at one of the three times i called the employee that answered was also rude, going straight into excuses on why the driver is late and why i should not be calling.avoid ordering delivery from this location

Service: 1

Dylan A.

horrendous service on a sunday i have now been waiting for a delivery order from this location for almost an hour and there has been no word from the store. at one of the three times i called the employee that answered was also rude, going straight into excuses on why the driver is late and why i should not be calling. avoid ordering delivery from this location

Sandra

I've never been to a Jimmy's John before. This one is close to where I live. So I decided to go check them out. Employees are very friendly and the store is clean. Love the owners sense of humor with the sign he has posted on the front of the counter. My little John tuna on wheat was pretty good.

Atmosphere: 5

Food: 5

Service: 5

Carmen C

Order the Big John and Pete today. Delivery to our work. Delivery was fast and friendly. The sandwich wasn't good. Tomatoes smush like day old a d refrigerated. WORSE- We didn't have much meat on our sandwiches. Shame the picture shows a hearty sandwich and eating at Jimmy's John's I know this was lacking meat. It was a thing layer. More lettuce and bread than meat. 2 combo and Delivery tip 30.00. Charge more and ge less seems to be the way things are now. I wish I had taken a picture of it.

Food: 1

Service: 5

Recommended dishes: Roast Beef

Russell Westfall

50 minutes for delivery is pretty freakfreaky, but not fast. Let alone missing items from the order, as well as totally wrong sandwiches. I'll go out of my way to not go to this location again.

Food: 1

Service: 1

Danella Ramirez

Would not ever order from here again delivery guy literally threw my order on the ground when I was opening the door and I caught him. With a 7 dollar tip this is the type of service I

Food: 1

Service: 1

Recommended dishes: Club Sandwich

Al Kimia

Worst sandwich I ever eaten never come back

Food: 1

Service: 1

James G.

As someone that travels frequently, Jimmy John's is a go to place for a "freaky fast" dinner on occasion. I've actually never had a bad experience, whether delivery or pickup, but today was the exception. Maybe it was me. I veered off course and ordered something I don't usually get. I'm a #10 guy normally, but today I changed it up and got a #16. There's something about turkey and bacon that just hits the spot, unless of course it's drowned in mayo and only has to slices of bacon and turkey! It was delivered quickly, though. I can almost understand the delivery driver's refusal to deliver to my hotel door as requested. He told me it's policy to not deliver to individual rooms, but that's never been a problem in any other city for me. But, to deliver potato salad without a fork or spoon is an unforgivable sin. I'm in a downtown hotel. I don't carry a Swiss Army knife when traveling. Is it that hard to add some napkins and a spork for crying out loud?!?!. I mean I did add a 20% tip.... Okay, I'm done. I know it's a petty complaint, but take a look at the pics of my "sandwich". I don't recall ordering mayo soup with a side for turkey....

Joanie Harris

Sandwich was soggy. Tasted different than usual.

Zaid Khurshid

Still took our order with 4 minutes to closing. So professional and solid management.

Atmosphere: 5

Food: 5

Service: 5

Tosha Lewis

The food wasn't so hot. Bread was really hard to chew and the meat seemed not so fresh. Friendly staff! for that only I give a 3 star...totally staff rated! It would be 0 star if not for the

Atmosphere: 5

Food: 3

Service: 5

John Inks

Poorly mad sandwich, very little meat. Will stick to Jersey

Atmosphere: 4

Food: 3

Service: 5

Justin Kuhman

Horrible customer service. Whoever answers the phone is a very rude and impatient person. She literally cussed at me when I tried to ordered food the other day. And the sad part is I ordered quite a bit from there. Would definitely recommend getting rid of her.

Service: 1

Evan Phillips

Won’t deliver .03 miles from their location. Claimed it was the market street location zone to cover (.08 miles away) which also refused to deliver to customers. I guess neither location is able to deliver anywhere outside of their front counter. Both stores just seemed too lazy to deliver within a mile of their location. Maybe if you go in store they will let you make a sandwich and pay for chips. Have not confirmed they are willing to do that yet.

Atmosphere: 1

Food: 3

Service: 1

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