Jimmy John's

3507 Poplar Level Rd, Louisville
(502) 451-5888

Recent Reviews

Beckie Russell

Kudos to the employees here!! The girl that appeared to be a manager was very informative of the questions I asked about other stores because the ones in my area have closed and she was really sweet!! The 2 young fellas making my sandwich was nice too!! I will drive across town again to location for sure!! Oh and my Gargantuan sandwich was awesome! I have so missed that since I worked at korrect and we ordered all the time for lunch! Thank u guys so much!! Great job ? ?

Jessie Dobson

Food was delicious!

Atmosphere: 5

Food: 5

Service: 5

Daniel Murphy

Chicken BBQ Wrap or Sandwich ?? Thank me later...

Atmosphere: 5

Food: 5

Service: 5

brooke meadows

I would love to rate the sandwiches, but it’s been over an hour since we placed the order and were told twice, “the driver is out with a bunch of orders, so it’s gonna take a minute.” If the store is overwhelmed, just stop accepting orders. Or call and communicate what’s going on. Over an hour for a sandwich that’s less than a mile up the road is ridiculous.

Service: 1

Justice

Lobby closed at 8:20pm with no explanation

Matthew Hamilton

Delivery driver texted me to let me know he dropped my Powerade, next thing I know he shows up with two of them. Customer service 10/10!

Atmosphere: 5

Food: 5

Service: 5

Hilary Milleman

These guys are absolute pros! I had to order a couple mega orders and they rocked it two days in a row!!Thank you!’

Joe Turner

Hands down one of my favorite places for a sandwich.

Atmosphere: 4

Food: 5

Service: 4

Angela Shelton

Always good and fast but got half way through my wrap which was wonderful and there was a long black hair in it. Too far to go back to return so just threw it away.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Chicken Caesar Wrap, Thai Chicken Wrap, Spicy Italian

Olivia B.

Honestly this place made me stop eating at Jimmy Johns altogether. This location absolutely SUCKS!! Doesn't matter if you pick up your food or get it delivered - they will mess it up every time. I guess I don't understand what's so hard about reading a ticket and making a sandwich correctly. Thanks for nothing! Also...fuck Jimmy John himself, he hunts endangered animals ‍

Haley S.

Wish I could leave 0 stars. They messed up my entire order which happens at least twice a week. I called back to get my order fixed and the manager said she'd get me a new sandwich sent out and give me a refund. I'm waiting an hour goes by and still no sandwich so I call back and the first guy I speak to says the manager isn't there, the second person I speak to says the manager decided I was rude on the phone and wasn't going to send me a replacement sandwich. I asked to speak the manager again and she said the manager doesn't want to speak to me. I asked for her name and was put on hold for a few minutes before I was finally told her name was Olivia. She was so rude I'm not even sure how they let her be a manager. You don't get to decide you don't want to speak to a customer.

Richard Skaggs

Love the food but the employees could dress better

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Italian

Carol Dahmke

Love the beach bum & the Thai chicken wrap! They ARE freakin' fast

Atmosphere: 4

Food: 5

Service: 5

Ashley Jenkins

Order pick up and delivery. They work hard for lunch rush and when dealing with mistake are fair. Nomnom bread.

Atmosphere: 3

Food: 4

Service: 4

Smitty

Jimmy John's is my go to franchise sandwich shop.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big John, Ultimate Porker, Vito, Jimmy Cubano, Spicy Italian

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