I love Pizza Hut so this really disappoints me. I moved into my new place and decide to order dinner for my family. Everything went well until after my food was delivered. I ordered 1 Large Hot Honey Pepperoni, 1 Large Pan Double Pepperoni, 1 Large Meat Lovers and Hot Honey Boneless wings. I spent $64 and only received 3 Pepperoni pizzas. One was Hot Honey. One was Thin crust and One was Traditional. I called the store for 2 hours with no answer. Customer service transferred me to the store 5 times and still no answer. Days later and still no answer when I called to resolve. I hate to feel like I wasted my money or even didn’t get all I paid for. Times are too hard right now. This is ridiculous. Never again!!!!!
LISA COLBERT
It's been awhile, so glad it got delivered well, I thought we could only order online but I called it in and in less than 30 mins my order of the hot honey specialiaty pizza, chicken parm melt and a one topping pizza apart of the $7 deal was here and it was delicious.?
Food: 4
Service: 4
Michael Jackson
Worst experience of my life! Service and food definitely not universal throughout company. Seems typical to get poor service in this community.
Atmosphere: 1
Food: 1
Service: 1
Shermond Bobbitt
Messed up order twice pizza dry no
Atmosphere: 1
Food: 1
Service: 1
Amelia R.
ROACHES!! Stay far away! Either it was them or the delivery driver which I doubt. Disgusting
Stanley Fryar
Great food Great Service!!! Not a eat in store.
Atmosphere: 5
Food: 5
Service: 5
Quiana
No customer service don’t know info on new items I asked how many toppings do you get on the melt said Depend’s but sign says $6.99 they don’t make any sense!?
Rena Denham
I placed a online order at 8:24pm it said I would have my food by 9pm. 9pm rolls around still nothing so I tracked my order it said it was being prepared. 930pm rolls around still says the same thing. I call the store it says they’re closed. I go to the store it says on the door closes at 11pm but it’s closed. Called customer service. They were no help at all they wouldn’t refund me. My money told me that I had to wait for the restaurants are open and then wait 1 to 3 days if they would refund me my money if I could give this place a zero star review that’s what it would be. I will not ever order from Pizza Hut again.
Olivia Alward
Have been doordash in here with my partner. Store is extremely organized and general manager knows how to run a busy store. She's very friendly and courteous.Probably the best pizza hut we have been to for orders (and we have been all around Kentucky and Tennessee) I'll update my review once we try the food. But I would trust this store based on the vibe alone.
Nicole Anderson
There’s a guy there currently working all by himself!! I HOPE THEY GIVE YOU A RAISE!! Food and service was amazing!! Sorry I didn’t get your name!! Don’t burn him out!!
Pizza was great and on time as promised. Courteous service
HoKuS 502
Excellent speed of service. Employees took the time to interact and joke around with my five-year-old son above and beyond. Excellent work very happy with this location.
Vickie Irvin
Online order prepared and delivered all items. The fresh warm cinnamon sticks were the best part.
Jermilla M
Fast and good pizza ‼️
mecalette nelson
Very disappointed, I ordered a meat-lovers melt and didn't get much meat at all.l wish I could show the picture I took. I'm tired of spending all of my money and end up disappointed. Wanted a personal pan but it wasn't available ? the same ingredients that you would use to make a large or medium Pizza
I love Pizza Hut so this really disappoints me. I moved into my new place and decide to order dinner for my family. Everything went well until after my food was delivered. I ordered 1 Large Hot Honey Pepperoni, 1 Large Pan Double Pepperoni, 1 Large Meat Lovers and Hot Honey Boneless wings. I spent $64 and only received 3 Pepperoni pizzas. One was Hot Honey. One was Thin crust and One was Traditional. I called the store for 2 hours with no answer. Customer service transferred me to the store 5 times and still no answer. Days later and still no answer when I called to resolve. I hate to feel like I wasted my money or even didn’t get all I paid for. Times are too hard right now. This is ridiculous. Never again!!!!!
It's been awhile, so glad it got delivered well, I thought we could only order online but I called it in and in less than 30 mins my order of the hot honey specialiaty pizza, chicken parm melt and a one topping pizza apart of the $7 deal was here and it was delicious.?
Food: 4
Service: 4
Worst experience of my life! Service and food definitely not universal throughout company. Seems typical to get poor service in this community.
Atmosphere: 1
Food: 1
Service: 1
Messed up order twice pizza dry no
Atmosphere: 1
Food: 1
Service: 1
ROACHES!! Stay far away! Either it was them or the delivery driver which I doubt. Disgusting
Great food Great Service!!! Not a eat in store.
Atmosphere: 5
Food: 5
Service: 5
No customer service don’t know info on new items I asked how many toppings do you get on the melt said Depend’s but sign says $6.99 they don’t make any sense!?
I placed a online order at 8:24pm it said I would have my food by 9pm. 9pm rolls around still nothing so I tracked my order it said it was being prepared. 930pm rolls around still says the same thing. I call the store it says they’re closed. I go to the store it says on the door closes at 11pm but it’s closed. Called customer service. They were no help at all they wouldn’t refund me. My money told me that I had to wait for the restaurants are open and then wait 1 to 3 days if they would refund me my money if I could give this place a zero star review that’s what it would be. I will not ever order from Pizza Hut again.
Have been doordash in here with my partner. Store is extremely organized and general manager knows how to run a busy store. She's very friendly and courteous.Probably the best pizza hut we have been to for orders (and we have been all around Kentucky and Tennessee) I'll update my review once we try the food. But I would trust this store based on the vibe alone.
There’s a guy there currently working all by himself!! I HOPE THEY GIVE YOU A RAISE!! Food and service was amazing!! Sorry I didn’t get your name!! Don’t burn him out!!
Restaurantji Recommends
Pizza was great and on time as promised. Courteous service
Excellent speed of service. Employees took the time to interact and joke around with my five-year-old son above and beyond. Excellent work very happy with this location.
Online order prepared and delivered all items. The fresh warm cinnamon sticks were the best part.
Fast and good pizza ‼️
Very disappointed, I ordered a meat-lovers melt and didn't get much meat at all.l wish I could show the picture I took. I'm tired of spending all of my money and end up disappointed. Wanted a personal pan but it wasn't available ? the same ingredients that you would use to make a large or medium Pizza