I've been here a few times and it just seems to get worse each time. Placed my order then waited next in line at the register. The girl with several piercings cashed out that guy and never acknowledged me. I patiently waited. Another guy came in a few minutes later and ordered. He walked down to the register and stood in front of me. One of the guys noticed us standing there and cashed us out. The guy that ordered after me got his food, including fries, and left. Again, I was patiently waiting. Finally, I assume the manager/cook since he was dressed differently than the others, asked me if I had called an order in and then my name. I told him I placed it inside a while ago. He looked, put the fries in the fryer, then tells me they were just waiting on my fries. Really? The guy who ordered after me wasn't still there waiting on his fries too. I love the Ohio Penn Stations, never had a problem. This Newport location has rarely been very good in the visits I've made.
Atmosphere: 1
Food: 3
Service: 1
Joe Hatfield
Penn Station is consistently outstanding!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak w Fries, Fresh-Cut Fries
kimberly west
Imma tell yall for this to be a sub restaurant it's like gourmet every bit was great tasting and the service was excellent very friendly staff and very accommodating they didn't add green pepper to my daughter's order like she wanted and when we we came back asking for a remake there was no problem ? at all I'd recommend P.S east coast for lunch and dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak w Fries
Demetrius Beamon
Love this
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Philly Cheesesteak w Fries
Jennifer Allen
This place is a mess!!! One boy with the shirt dreads was being lazy and not attentive to customers. Another guy with a sweater shirt on didn’t even fix my PHONE IN order and had me waiting for 15 minutes. This usually takes 3 minutes. No one stood out to me as being a a decent worker and have great work ethic. This place needs a new crew
Brandon Cross
Everything went smoothly. The food was great.
Atmosphere: 5
Food: 5
Service: 5
Lady Dara of Archer House
It was okay. Work ordered lunch for the staff.Vegetarian options: Not sure.
I love the food... but ima need yall to put some gloves on.. wiping ya nose on your work gear ain't gonna get
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Philly Cheesesteak w Fries
Randy Lytes
I cannot eat onions. I ask for a cheesesteak with mushrooms, banana peppers, and Mayo. I get home to find I have a sandwich with just onions, even though I specifically asked for no onions.This is the second time this has happened. So 1 star review.
Atmosphere: 1
Food: 1
Service: 1
Jim Schmitt
I was asked if I wanted mayo, mustard or pizza sauce and said no. 18 min later I get my sandwich and head back to work. Come to find out they put mayo and mustard on my sandwich. It's not that difficult, is it? Paying $11.00 for a simple sandwich is bad enough but and chance the big guy who appears to be the manager is able to do his job. Not the first time buts now my last time.
Atmosphere: 2
Food: 1
Service: 1
Annilee Perkins
I was happy to see a huge improvement in cleanliness from the last time I was there. Also all new staff are very customer service oriented, friendly, and courteous.
Food: 5
Service: 5
Recommended dishes: Fresh
Jared Combs
This is my favorite local sandwich shop and there peanut oil french fries are amazing!
I've been here a few times and it just seems to get worse each time. Placed my order then waited next in line at the register. The girl with several piercings cashed out that guy and never acknowledged me. I patiently waited. Another guy came in a few minutes later and ordered. He walked down to the register and stood in front of me. One of the guys noticed us standing there and cashed us out. The guy that ordered after me got his food, including fries, and left. Again, I was patiently waiting. Finally, I assume the manager/cook since he was dressed differently than the others, asked me if I had called an order in and then my name. I told him I placed it inside a while ago. He looked, put the fries in the fryer, then tells me they were just waiting on my fries. Really? The guy who ordered after me wasn't still there waiting on his fries too. I love the Ohio Penn Stations, never had a problem. This Newport location has rarely been very good in the visits I've made.
Atmosphere: 1
Food: 3
Service: 1
Penn Station is consistently outstanding!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak w Fries, Fresh-Cut Fries
Imma tell yall for this to be a sub restaurant it's like gourmet every bit was great tasting and the service was excellent very friendly staff and very accommodating they didn't add green pepper to my daughter's order like she wanted and when we we came back asking for a remake there was no problem ? at all I'd recommend P.S east coast for lunch and dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak w Fries
Love this
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Philly Cheesesteak w Fries
This place is a mess!!! One boy with the shirt dreads was being lazy and not attentive to customers. Another guy with a sweater shirt on didn’t even fix my PHONE IN order and had me waiting for 15 minutes. This usually takes 3 minutes. No one stood out to me as being a a decent worker and have great work ethic. This place needs a new crew
Everything went smoothly. The food was great.
Atmosphere: 5
Food: 5
Service: 5
It was okay. Work ordered lunch for the staff.Vegetarian options: Not sure.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Drinks Pepsi Products, Fresh-Squeezed Lemonade, Philly Cheesesteak Wrap, Turkey Bacon Ranch, Sub, Chocolate Chunk Cookies
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmesan
Fast and friendly service! Food was prepared quickly and correctly!! Excellent sub sandwich and fries at a reasonable price ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak w Fries, Sub
Good Reuben sandwich. Service was good?
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I love the food... but ima need yall to put some gloves on.. wiping ya nose on your work gear ain't gonna get
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Philly Cheesesteak w Fries
I cannot eat onions. I ask for a cheesesteak with mushrooms, banana peppers, and Mayo. I get home to find I have a sandwich with just onions, even though I specifically asked for no onions.This is the second time this has happened. So 1 star review.
Atmosphere: 1
Food: 1
Service: 1
I was asked if I wanted mayo, mustard or pizza sauce and said no. 18 min later I get my sandwich and head back to work. Come to find out they put mayo and mustard on my sandwich. It's not that difficult, is it? Paying $11.00 for a simple sandwich is bad enough but and chance the big guy who appears to be the manager is able to do his job. Not the first time buts now my last time.
Atmosphere: 2
Food: 1
Service: 1
I was happy to see a huge improvement in cleanliness from the last time I was there. Also all new staff are very customer service oriented, friendly, and courteous.
Food: 5
Service: 5
Recommended dishes: Fresh
This is my favorite local sandwich shop and there peanut oil french fries are amazing!