First time at this Fazoli's. We (my husband and I) were greeted warmly. Our food arrived fast and the order was correct. Seemed short of help clearing tables, but there was ample booth and table seating if you didn't look at the floor under some of them (see photo). Can't beat the breadsticks for the dine in price of a meal. Self-serve drinks, silverware, napkins. Alfredo sauce was unusually thin and bland. My husband said his spaghetti with meat sauce had an off taste. Not what we have come to expect from Fazoli's.
Atmosphere: 3
Food: 4
Service: 5
Josh Rickard
Always a good taste, the kids really enjoy this place. The last time we was in there we was waited on like we was at a sit down restaurant I was really impressed and thi time thy seem to be much more occupied.We did not receive as much attention at the table nor asked if wanted more breadsticks.Will be back again tho.
Atmosphere: 5
Food: 5
Service: 4
jen C
Edna Case is by far the best customer service employee i have ever met, she was so friendly and sweet she went above and beyond to make sure she we had what we needed and had a smile on her face the entire time, thanks Edna for making our experience amazing!!!! I have had some really bad experiences at much higher dollar restaurants here in the last month Edna would be a great trainer when it comes to customer service I hope you recognize Edna for all that she does!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lunch Special, Baked Spaghetti with Meatballs, Baked Spaghetti
Brandon B.
The dude that took my order at the drive thru was super cool, gave me some extra bread sticks for being nice. Made my night ngl. Somebody get bro a promotion!
Atmosphere: 5
Food: 5
Service: 5
John Carden
Kayela was fast and polite with her service at drive thru.
The male cashier was very rude. I have not eaten at Fazolios in a while and it will be a long time if I ever go back. I ordered coke and paid for coke. However, the soda that is served is Pepsi not Coke. After I paid and went to get my Coke, I realized I was unable to get Coke. Whenever I went back to the counter to complain, the young man rolled his eyes at me and said It's no big deal. I told him, actually it is because Pepsi products and Coke products don't taste the same. What a RUDE worker. Also, the food tasted like they salt shaker had been dropped in our pasta.
Atmosphere: 3
Food: 2
Service: 1
vicki ammons
Drive through service was great. Kayela was very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Breadsticks w Large Dipping Sauce
The food was good. Kayela provided excellent service. I appreciated her help with substitutions for my special diet.
Atmosphere: 5
Food: 5
Service: 5
Brad
Kayela did
Atmosphere: 1
Food: 1
Service: 1
Deidra Roman
Great food today. Edna was a great host she needs a raise. So friendly and
Atmosphere: 5
Food: 5
Service: 5
Lorin Tipton
Store 1641 in Owensboro was great and kayela in drive thru did amazing, great customer service!
Atmosphere: 5
Food: 5
Service: 5
Stacey Burden
I had the pleasure of going thru drive thru and getting Kayela. She went above and beyond to take my order and be sure everything was right! She was so friendly and attentive that’s hard to find today! Thanks Kayela for a wonderful experience! The food was delicious!
First time at this Fazoli's. We (my husband and I) were greeted warmly. Our food arrived fast and the order was correct. Seemed short of help clearing tables, but there was ample booth and table seating if you didn't look at the floor under some of them (see photo). Can't beat the breadsticks for the dine in price of a meal. Self-serve drinks, silverware, napkins. Alfredo sauce was unusually thin and bland. My husband said his spaghetti with meat sauce had an off taste. Not what we have come to expect from Fazoli's.
Atmosphere: 3
Food: 4
Service: 5
Always a good taste, the kids really enjoy this place. The last time we was in there we was waited on like we was at a sit down restaurant I was really impressed and thi time thy seem to be much more occupied.We did not receive as much attention at the table nor asked if wanted more breadsticks.Will be back again tho.
Atmosphere: 5
Food: 5
Service: 4
Edna Case is by far the best customer service employee i have ever met, she was so friendly and sweet she went above and beyond to make sure she we had what we needed and had a smile on her face the entire time, thanks Edna for making our experience amazing!!!! I have had some really bad experiences at much higher dollar restaurants here in the last month Edna would be a great trainer when it comes to customer service I hope you recognize Edna for all that she does!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lunch Special, Baked Spaghetti with Meatballs, Baked Spaghetti
The dude that took my order at the drive thru was super cool, gave me some extra bread sticks for being nice. Made my night ngl. Somebody get bro a promotion!
Atmosphere: 5
Food: 5
Service: 5
Kayela was fast and polite with her service at drive thru.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Salads, Chicken Fettuccine Alfredo
Kayela working the drive thru was very friendly and caringParking: A lot of space
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti with Meatballs, Pepperoni Pizza Breadsticks, Chicken Fettuccine Alfredo
Fantastic service. Beautiful smiling faces! Kevin and Chris are amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti with Meatballs, Garlic Shrimp Stuffed Shells, Baked Spaghetti
Gave me food poisoning and
Atmosphere: 3
Food: 1
Service: 3
The male cashier was very rude. I have not eaten at Fazolios in a while and it will be a long time if I ever go back. I ordered coke and paid for coke. However, the soda that is served is Pepsi not Coke. After I paid and went to get my Coke, I realized I was unable to get Coke. Whenever I went back to the counter to complain, the young man rolled his eyes at me and said It's no big deal. I told him, actually it is because Pepsi products and Coke products don't taste the same. What a RUDE worker. Also, the food tasted like they salt shaker had been dropped in our pasta.
Atmosphere: 3
Food: 2
Service: 1
Drive through service was great. Kayela was very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Breadsticks w Large Dipping Sauce
Restaurantji Recommends
The food was good. Kayela provided excellent service. I appreciated her help with substitutions for my special diet.
Atmosphere: 5
Food: 5
Service: 5
Kayela did
Atmosphere: 1
Food: 1
Service: 1
Great food today. Edna was a great host she needs a raise. So friendly and
Atmosphere: 5
Food: 5
Service: 5
Store 1641 in Owensboro was great and kayela in drive thru did amazing, great customer service!
Atmosphere: 5
Food: 5
Service: 5
I had the pleasure of going thru drive thru and getting Kayela. She went above and beyond to take my order and be sure everything was right! She was so friendly and attentive that’s hard to find today! Thanks Kayela for a wonderful experience! The food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti with Marinara