Worse place ever wanted way over 15 mins on curb side pick up for 2 milk shakes only thing they worry about is the drive thru there parking lot is awful can’t get out of it cause of the drive thru they need someone else run this drive
Atmosphere: 1
Food: 1
Service: 1
Jay Sparks
Ordered through Doordash and i had 2 double cheese burgers with it and i didnt recieve them so i called mcdonalds and the lady told me it was door dashes problem id have to call them but i ofdered thru the mcdonalds app! didnt offer for me to even come back and pick them up when they are the ones who didnt put it in the bag so NO that DOESNT make it door dashes problem. it makes it YOURS!!! definelty will not be back here. the attitude wasnt appriciated . you could have helped better.
Google User
I ordered #3 with large coke & fry. Fry is cold an way beyond under a large size. Why charge me a large fry when I'm not getting a large
Atmosphere: 2
Food: 1
Service: 3
Brenda Pierre
Didn’t go into McDonald’s went through the drive
Food: 2
Service: 4
Claude House
The last few times of getting my food here have been very disappointing. All of my sandwiches look like a 3 year old put them together. There is more tartar sauce in the package than on the sandwich for a fish sandwich, more special sauce in the box than on the big Mac . Is this store run by an absentee owner? I know the employee pool out there is very shallow right now which makes it all that much more important for owners to take an active role in managing their stores and not turn them over to 19 year kids who don't know how to manage or really want to, they just want the check and have no interest in the quality of the product they serve.Thank you,Claude House
Rey Ghost
Don’t you hate when you pay for a steak egg & cheese bagel but you receive bacon instead. Yeah I totally paid extra for you guys to not look at the correct meat to put on my sandwich. They like to put bacon on my sandwich multiple times no matter if I ask for steak. I asked theManager to please put steak on my sandwich one time he got it right thank god. But I went back 3 hours later and didn’t remind them twice about what comes on that sandwich. Needless to say that same day they gave me bacon instead of steak. This store is extremely bad
Atmosphere: 1
Food: 1
Service: 1
Taylor Norris
5th best McDonald’s in Richmond, yet we only have 3. Food cold and service is almost non existent.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
Reanell Freeman
Great service through day shift. Not so much on night shift.
Never wanting to serve 2:30am complain about no people and system down has a sign outside saying 24 hours open but tell people they don't open til 4 am something needs to be
Food: 3
Service: 1
lexi
this mcdonalds is terrible, everytime i order from here they either forget stuff, mess it up, or are
Amazing and friendly service, fresh food and clean facility. I had not been to a McDonald's in a long time due to the quality of food, employees not caring and dirty facilities. I went to this McDonald's, and I was shocked. Thank You!
Atmosphere: 5
Food: 5
Service: 5
Sallyann Gullett
Haven't been to McDonald's.
Mandy
Burgers are always cold, prices keep going up, fries are never fresh, and service is mediocre at best.
debbie c
S-L-O-W Waited in line for almost 30 minutes for a cheeseburger,fries and a drink. The fries were dumped upside down in the bag
Jake Whitaker
Slightly above average on the McDonald's scale. Burger and Nuggets were on point but the fries were on the cool side and definitely not as crispy as usual. Overall a solid McDonald's. This location has made a serious 180 post renovation.Wheelchair accessibility: Nice flat parking lot with ample and wide handicap parking.
Worse place ever wanted way over 15 mins on curb side pick up for 2 milk shakes only thing they worry about is the drive thru there parking lot is awful can’t get out of it cause of the drive thru they need someone else run this drive
Atmosphere: 1
Food: 1
Service: 1
Ordered through Doordash and i had 2 double cheese burgers with it and i didnt recieve them so i called mcdonalds and the lady told me it was door dashes problem id have to call them but i ofdered thru the mcdonalds app! didnt offer for me to even come back and pick them up when they are the ones who didnt put it in the bag so NO that DOESNT make it door dashes problem. it makes it YOURS!!! definelty will not be back here. the attitude wasnt appriciated . you could have helped better.
I ordered #3 with large coke & fry. Fry is cold an way beyond under a large size. Why charge me a large fry when I'm not getting a large
Atmosphere: 2
Food: 1
Service: 3
Didn’t go into McDonald’s went through the drive
Food: 2
Service: 4
The last few times of getting my food here have been very disappointing. All of my sandwiches look like a 3 year old put them together. There is more tartar sauce in the package than on the sandwich for a fish sandwich, more special sauce in the box than on the big Mac . Is this store run by an absentee owner? I know the employee pool out there is very shallow right now which makes it all that much more important for owners to take an active role in managing their stores and not turn them over to 19 year kids who don't know how to manage or really want to, they just want the check and have no interest in the quality of the product they serve.Thank you,Claude House
Don’t you hate when you pay for a steak egg & cheese bagel but you receive bacon instead. Yeah I totally paid extra for you guys to not look at the correct meat to put on my sandwich. They like to put bacon on my sandwich multiple times no matter if I ask for steak. I asked theManager to please put steak on my sandwich one time he got it right thank god. But I went back 3 hours later and didn’t remind them twice about what comes on that sandwich. Needless to say that same day they gave me bacon instead of steak. This store is extremely bad
Atmosphere: 1
Food: 1
Service: 1
5th best McDonald’s in Richmond, yet we only have 3. Food cold and service is almost non existent.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
Great service through day shift. Not so much on night shift.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Quarter Pounder Deluxe Burger, Double Quarter Pounder Value Meal, Mocha Frappe
Never wanting to serve 2:30am complain about no people and system down has a sign outside saying 24 hours open but tell people they don't open til 4 am something needs to be
Food: 3
Service: 1
this mcdonalds is terrible, everytime i order from here they either forget stuff, mess it up, or are
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Amazing and friendly service, fresh food and clean facility. I had not been to a McDonald's in a long time due to the quality of food, employees not caring and dirty facilities. I went to this McDonald's, and I was shocked. Thank You!
Atmosphere: 5
Food: 5
Service: 5
Haven't been to McDonald's.
Burgers are always cold, prices keep going up, fries are never fresh, and service is mediocre at best.
S-L-O-W Waited in line for almost 30 minutes for a cheeseburger,fries and a drink. The fries were dumped upside down in the bag
Slightly above average on the McDonald's scale. Burger and Nuggets were on point but the fries were on the cool side and definitely not as crispy as usual. Overall a solid McDonald's. This location has made a serious 180 post renovation.Wheelchair accessibility: Nice flat parking lot with ample and wide handicap parking.
Recommended dishes: Burger