Dunkin'

1530 Midland Trail, Shelbyville
(502) 437-5733

Recent Reviews

Bailey Morgan

alright so we came through the drive through this morning and ordered 4 bacon egg and cheese bagels. We only received 3 (paid for 4) and one bagel was two tops and another was two bottoms (below is the picture of two tops). I also ordered myself an avocado toast when receive the toast was not toast it was cold bread. The only reason I give two stars is because the drinks were fye anyway they didn’t give us a receipt so it’s not like I can call & get my money back. Just be fair warned when you go here they might mess ur stuff up quite badly ?

Atmosphere: 2

Food: 1

Service: 2

Robert Moody

Early morning donuts are great.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Munchkins Donut Hole Treats, Doughnuts, Muffins

Jayne Kerns

Always great at Dunkin!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Donuts

Morgan

Always has my order right and good customer service!

Atmosphere: 5

Food: 5

Service: 5

Yoana Aguilera

Hot chocolate is bad bad bad

Atmosphere: 3

Food: 1

Service: 3

Pamela Niehaus

Don't waste your time. Went 4 Sundays in a row for the same dozen and prce was different each time with the last time being over $8 higher. Want great donuts go to OMG in

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Christina T

Notorious for keeping your change. Dont pay

Atmosphere: 1

Food: 4

Service: 1

Nancy Chesser

Stop for coffee and a breakfast sandwich it was actually really good.

Atmosphere: 5

Food: 5

Service: 5

Marsha Reed

Not much of a selection. Inventory was low. Language

Atmosphere: 2

Food: 3

Service: 2

Kimberly Branch

I’ve never been so disrespected in my life. I got to dunkin very often so I cashed out my rewards for a sandwich. The male at the window was so disgusting and rude. He told me my coupon for a free sandwich wouldn’t work for the sandwich I wanted so I said ok can you exchange it for a different one that will. He said no and continued to raise his voice and refuse to exchange it or make something else because “this sandwich is already made”. If it wasn’t for the fact I’m pregnant and needed to get back to work I would have asked for a manager but I had already waited in a long line. I hope that man doesn’t continue to disrespect customers but I definitely will not be back now.

Atmosphere: 1

Food: 1

Service: 1

Beth Dalton

They put your chocolate iced donuts icing side down in your bag so when you get home your icing is all over the bottom of the bag. They don't welcome you and don't say thank you. Customer service

Atmosphere: 1

Food: 1

Service: 2

Barb Seeders

Good selection available. Friendly staff

Paige P.

I love this location! Always quick service and fantastic staff :) food and drink is always well made and my order is always correct!

Meredith Powers

Usually I have a good experience but the last time I went I got my fave, avocado toast. The avocado was spoiled. That was a sad day.

Atmosphere: 5

Food: 2

Service: 5

Amanda T

Ordered 6 doughnuts, they shoved all 6 of them in a small bag and charged me for 6 individual doughnuts instead of the cheaper 1/2 dozen price. They weren’t busy, they just didn’t care and the doughnuts were garbage. This location is the worst.

Atmosphere: 1

Food: 1

Service: 1

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