I love this McD the best, the manager Lupe is fantastic with awesome table side service with a smile! Fountain drink dispenser and cups within easy reach! Lots of windows with a good view! Huge drive through lanes. Internet is fast. Always clean. Very happy and eat here every day!
Atmosphere: 5
Food: 5
Service: 5
Gerrick Gray
I loved the dollar sweet teas and the value menu, nothing they offer is "value" menu worthy anymore. A mcdouble has went from . 99 cents to 1.89. which isn't much, but it's enough to were I won't be going back.
Luke Douglas
It's a McDonald's. But their milkshake machine is occasionally not working. ☺️
Atmosphere: 3
Food: 3
Service: 3
Trenton Newman
Sat in drive thru during open hours. No help.
Atmosphere: 2
Food: 3
Service: 2
Timothy Perkins
The food was cold and the people that worked there was even
Atmosphere: 2
Food: 2
Service: 2
Rebecca Perez
The food was great! However, ordering it was not easy. There were 3 people around the front counter registers talking. They were telling customers to order using the kiosks. We placed our order using the kiosk just to be told that we would have to pay at the front counter. The kiosks were not accepting ANY form of payment. The ladies asked what we needed when we stepped up to pay. To say customer service was seriously lacking would be putting it lightly.
Atmosphere: 5
Food: 5
Service: 3
David Allen
It was a very nice experience. It's been a long time since I've had service like that. Manager was on point. ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quarter Pounder with Cheese
Tom S.
If Customer Service isn't dying, it's pretty bad off. I ordered a simple cheeseburger, fry and a coke - seems easy enough. When I was paying I asked the Window Guy if I could pay for the car behind me. Window Guy gave me my card and receipt and, did not acknowledge my request and closed the window. I waited a minute or two thinking he would ask me if there was anything else but he never opened the window. Someone missed out on a free lunch and me, my Karmic blessing. When did McD's change their buns? It's was like biting thru wax. Fries where half cooked and the coke didn't have enough ice to make the drink cold. All the while fast food companies and franchisees are perplexed as to why they are contemplating bankruptcy.
Holly
What you'd expect from any Mc D's. No complaints.
Atmosphere: 5
Food: 5
Service: 5
Penny Stanton
The lady at taking orders this morning at about 8:45 AM. WAS RUDE!
Clean lobby fast and we'll cooked food, staff can be slow to take orders in lobby but drive through is good.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Big Mac
Krista Criss
Grabbed a quick meal thru drive and employees were polite and received correct food quickly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mcchicken
Nancy Chesser
Did counter pick-up for a coffee.Worked out great.
Food: 5
Service: 5
Terri Rice
If I can give them no starts I willI got two items a frappe and cheeseburger I got my burger but got pulled i had to wait 20 minutes until I got out and went inThe girl in the front was highly
Atmosphere: 1
Food: 1
Service: 1
Ashlee Nessel
They can't seem to get orders right and they don't make the burgers with that's supposed to be on them. This location is by far the worst one in Shelbyville.
I love this McD the best, the manager Lupe is fantastic with awesome table side service with a smile! Fountain drink dispenser and cups within easy reach! Lots of windows with a good view! Huge drive through lanes. Internet is fast. Always clean. Very happy and eat here every day!
Atmosphere: 5
Food: 5
Service: 5
I loved the dollar sweet teas and the value menu, nothing they offer is "value" menu worthy anymore. A mcdouble has went from . 99 cents to 1.89. which isn't much, but it's enough to were I won't be going back.
It's a McDonald's. But their milkshake machine is occasionally not working. ☺️
Atmosphere: 3
Food: 3
Service: 3
Sat in drive thru during open hours. No help.
Atmosphere: 2
Food: 3
Service: 2
The food was cold and the people that worked there was even
Atmosphere: 2
Food: 2
Service: 2
The food was great! However, ordering it was not easy. There were 3 people around the front counter registers talking. They were telling customers to order using the kiosks. We placed our order using the kiosk just to be told that we would have to pay at the front counter. The kiosks were not accepting ANY form of payment. The ladies asked what we needed when we stepped up to pay. To say customer service was seriously lacking would be putting it lightly.
Atmosphere: 5
Food: 5
Service: 3
It was a very nice experience. It's been a long time since I've had service like that. Manager was on point. ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quarter Pounder with Cheese
If Customer Service isn't dying, it's pretty bad off. I ordered a simple cheeseburger, fry and a coke - seems easy enough. When I was paying I asked the Window Guy if I could pay for the car behind me. Window Guy gave me my card and receipt and, did not acknowledge my request and closed the window. I waited a minute or two thinking he would ask me if there was anything else but he never opened the window. Someone missed out on a free lunch and me, my Karmic blessing. When did McD's change their buns? It's was like biting thru wax. Fries where half cooked and the coke didn't have enough ice to make the drink cold. All the while fast food companies and franchisees are perplexed as to why they are contemplating bankruptcy.
What you'd expect from any Mc D's. No complaints.
Atmosphere: 5
Food: 5
Service: 5
The lady at taking orders this morning at about 8:45 AM. WAS RUDE!
Restaurantji Recommends
Clean lobby fast and we'll cooked food, staff can be slow to take orders in lobby but drive through is good.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Big Mac
Grabbed a quick meal thru drive and employees were polite and received correct food quickly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mcchicken
Did counter pick-up for a coffee.Worked out great.
Food: 5
Service: 5
If I can give them no starts I willI got two items a frappe and cheeseburger I got my burger but got pulled i had to wait 20 minutes until I got out and went inThe girl in the front was highly
Atmosphere: 1
Food: 1
Service: 1
They can't seem to get orders right and they don't make the burgers with that's supposed to be on them. This location is by far the worst one in Shelbyville.
Atmosphere: 1
Food: 1
Service: 1