Burger King

311 Brenton Way, Shepherdsville
(502) 955-6653

Recent Reviews

Wesley davis

Do not have change. That's why mcdonald next to them is busy Burger king no one in line.

Service: 1

Robin lynn Underwood

Giving Burger Kings Brooks location five stars because the front line did an amazing job, my food was hot, served fast ,and with a friendly smile from a young lady named Rachel. Awesome job Burger Kings Brooks Kentucky location

Atmosphere: 5

Food: 5

Service: 5

Russ W

9pm and they make walk up customers that want to sit and enjoy a meak order thru the drive thru and wait on the street for thier order. Bk is effd if this is how thier company is run.

Ryan Clonch

Don't plan on eating here after 10pm. The dining room was locked and closed. No hours posted on the door and hours posted online just says open to midnight. Can't rate the food since I couldn't eat.

Atmosphere: 1

Service: 1

Blze

got my fries and drink for my meal but not my

Service: 1

Mitchell PolakowskI

Terrible

Atmosphere: 2

Food: 3

Service: 1

Chris Batts

I just have to brag on this location. My kids are younger so when they have to go they have to go!. Usually the lobby is clean at most locations so that's kind of expected. But everything here is clean including the bathrooms. I was super surprised. Last thing I like doing is taking my kids in a gross bathroom to sit on nasty toilets. This place is completely on point with their cleanliness. Thank you for doing such a great job ? ?.

Atmosphere: 5

Food: 5

Service: 5

Allison Kahafer

If I could give this place 0 stars, I would. Awful customer service, the place stinks, the food was cold and terrible, the employees were disgusting themselves.I tried to be nice about an order mistake on their end, only to be basically yelled at. The issue was not rectified even though it was a mistake on their end. I had to pay for it. Once we finally got our food, we were stared at the entire time we ate.When we went to leave, i spoke directly to the one staring at us the whole time and said “if you have time to lean, you have time to clean. This place is grimey.” I was then told that they were going to call the police. LOL.In all my years of customer service I’ve never seen any employees act so rude and disrespectful from the start. And let’s be real, my expectations for a Burger King were already pretty low, so it was incredibly shocking that it could be that disappointing.

Atmosphere: 1

Food: 1

Service: 1

Lea L E A glover

2nd shift manger for January 8th...why do you ask me if there is any sauce I want, when I tell you yes HONEY BBQ...you gave me everything but what I asked for. ?1st shift is much better, keep up the great work first shift. ?1st shift keeps the drive thru moving a in and out ya go.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Sausage and Cheese Croissant, Chicken Fries

Michaela Brown

Yea the manager Melinda she is very rude and our food was wrong she got mad at us and said she was only fixing one thing in our order but the whole order was

Atmosphere: 1

Food: 1

Service: 1

Tess Van Der Sluis

So my entire family (myself, husband and 4 kids) come in for dinner before the inside is closed. We put in our order and as we are waiting on our food everything is normal. Then they give us our meal IN BAGS and tell us how the inside is now closed (3min after) and point to the door we need to leave out of. Smh. Basically kicking out my entire family. Rude, disrespectful employees. Smh. I had to walk out fast cause I ain't got no act right and it took a prayer and a Christmas blessing to keep me from going off. Smh. Burger King should be ashamed to have employees like this.

Atmosphere: 1

Food: 3

Service: 1

Schpitz P

Hardest to get to location right off the freeway in the history of the world !

Food: 5

Service: 3

bobbi kennell

So slow, dirty burgers were

Atmosphere: 1

Food: 1

Service: 1

Paul Phillips

What does a person have to do to get fresh hot fries from this place? Jesus!

Food: 3

Service: 4

Steve F. Hody (Hud)

Great place for fast food, love the OG chicken

Atmosphere: 5

Food: 5

Service: 5

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