When did Pizza Hut start farming out their calls to call centers this is a joke the pizza was ordered before I had to be to work I get there to pick up the pizza and they didn't even have the order so thinking it might have been at the other Pizza Hut I called them to see and it wasn't there either talking to a foreigner and a call center to get a pizza is beyond ridiculous if this doesn't stop I will never order pizza from Pizza Hut again
Atmosphere: 1
Food: 1
Service: 1
Tabatha Sammons
We came in I felt rushed when I explained to help the other people first ! I needed time to decide and she kept interrupting and I have bad anxiety with feeling rushed ! I was so excited about those donuts but they were exploded my pizza undercooked and I love pizza there this is my worst experience hands down . Customer service is friendly not abrupt and making people feel rushed some of us need more then 15 seconds to make a decision I just want my money back and I’ll never ever eat here again. Also need a recourse in friendliness and customer service management skills also this was night shift
The ceiling in the lobby is in disarray. There is quite obvious structural damage that has been avoided instead of repaired. This is confounding because the food is quite expensive for what you receive. There is no shortage of funding available, only a lack of effort. The roof leaks all over one of the tables due to this neglect.. Don't sit on the left side of the lobby. There is black mold under the drink station in the back. The make table is broken and smells like sewage once in a while due to the rotting food that drains from it.. there is plumbing problems in the women's bathroom that puts out a foul smell consistently.. The water inside of the warmer never gets changed and is likely housing a multitude of various bacteria. The employees are constantly fighting and disrupting the experience for the regular customers due to their incessant, completely unnecessary squabbling. They all hate their jobs and take it out on one another.. also, Susan Vaught is a very rude employee. I could go on for a while but that's what you should know walking in the door.
Atmosphere: 1
Food: 5
Service: 1
Eula T.
The food is always fresh and hot. The service is quick and if you get delivery the pizza is always hot and the drivers are super nice.
Joseph Albertson
Cool place great
Atmosphere: 5
Food: 5
Service: 5
KENNITH NUNN
Food was great, people were nice but there was no waitresses and you drank from a 2 liter. NOT BAD but you can get Lil C for 1/3 the price and do the same at home.
Jim Smith
Need to bring back the salad bar and the buffet. You're certainly missing out on potential sales and your customers are missing out on something they love. Other than that the food is good.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Meat Lovers Pizza
Rebecca
Pizza Hut Grand central is the best Pizza Hut ever! I called back just to see who made our delicious pizza. Shout out to Thomas! Best pizza we have had in years! Thank you! If I could give 10 stars you would get it! It was exactly what I ordered! Thank you again!
Wonderful staff, clean restaurant, great fresh food, get it the way you want it
Stephanie Short
The food was great, fresh, and hot. Will order again.
Donna Black
Worst Pizza Hut, rude and don’t let you in honestly needs to be shut down.
Donna Bugg
The manager is amazing at the 2975 hwy 27 store, this is the only pizza my grandson will eat and she goes above and beyond for her customers, we just love her!!
Parking: south location in Somerset
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Cheese Sticks
Pizza and cheese sticks were great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Cheese Sticks
When did Pizza Hut start farming out their calls to call centers this is a joke the pizza was ordered before I had to be to work I get there to pick up the pizza and they didn't even have the order so thinking it might have been at the other Pizza Hut I called them to see and it wasn't there either talking to a foreigner and a call center to get a pizza is beyond ridiculous if this doesn't stop I will never order pizza from Pizza Hut again
Atmosphere: 1
Food: 1
Service: 1
We came in I felt rushed when I explained to help the other people first ! I needed time to decide and she kept interrupting and I have bad anxiety with feeling rushed ! I was so excited about those donuts but they were exploded my pizza undercooked and I love pizza there this is my worst experience hands down . Customer service is friendly not abrupt and making people feel rushed some of us need more then 15 seconds to make a decision I just want my money back and I’ll never ever eat here again. Also need a recourse in friendliness and customer service management skills also this was night shift
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Chicken Ranch Pizza, Pepperoni Lovers Pizza
The ceiling in the lobby is in disarray. There is quite obvious structural damage that has been avoided instead of repaired. This is confounding because the food is quite expensive for what you receive. There is no shortage of funding available, only a lack of effort. The roof leaks all over one of the tables due to this neglect.. Don't sit on the left side of the lobby. There is black mold under the drink station in the back. The make table is broken and smells like sewage once in a while due to the rotting food that drains from it.. there is plumbing problems in the women's bathroom that puts out a foul smell consistently.. The water inside of the warmer never gets changed and is likely housing a multitude of various bacteria. The employees are constantly fighting and disrupting the experience for the regular customers due to their incessant, completely unnecessary squabbling. They all hate their jobs and take it out on one another.. also, Susan Vaught is a very rude employee. I could go on for a while but that's what you should know walking in the door.
Atmosphere: 1
Food: 5
Service: 1
The food is always fresh and hot. The service is quick and if you get delivery the pizza is always hot and the drivers are super nice.
Cool place great
Atmosphere: 5
Food: 5
Service: 5
Food was great, people were nice but there was no waitresses and you drank from a 2 liter. NOT BAD but you can get Lil C for 1/3 the price and do the same at home.
Need to bring back the salad bar and the buffet. You're certainly missing out on potential sales and your customers are missing out on something they love. Other than that the food is good.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Meat Lovers Pizza
Pizza Hut Grand central is the best Pizza Hut ever! I called back just to see who made our delicious pizza. Shout out to Thomas! Best pizza we have had in years! Thank you! If I could give 10 stars you would get it! It was exactly what I ordered! Thank you again!
Restaurantji Recommends
Wonderful staff, clean restaurant, great fresh food, get it the way you want it
The food was great, fresh, and hot. Will order again.
Worst Pizza Hut, rude and don’t let you in honestly needs to be shut down.
The manager is amazing at the 2975 hwy 27 store, this is the only pizza my grandson will eat and she goes above and beyond for her customers, we just love her!!
Staff very friendly. Food excellent