Subway

5000 Shelbyville Rd #1675, Louisville
(502) 897-7917

Recent Reviews

sukhwinder singh

Should have paid attention to listed 1 star review.Like other reviews they don't even deserve 1 star!Terrible

Atmosphere: 1

Food: 1

Service: 1

Chris Kinberger

One of our favorite places to dine.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Steak

Emilee Starr

Speedy service and delicious sandwiches. What you'd expect when you think of Subway.

Atmosphere: 5

Food: 5

Service: 5

Simranpal Singh Gora

Cleanest subway I have ever seen. Quick service, sub was perfectly made even though I ordered it online. Kudos to the location to have such nice people working here. Do go see the Indian guy if you go he is very good at his job!

Atmosphere: 5

Food: 5

Service: 5

Angie Brown

They don't even deserve 1 star. No one was at the counter a couple customers even rang the bell and nothing! We had a mobile order and wondered if they were even open finally our subs were made the guy finally appeared out of nowhere and my meatball sub was terrible it was all dried out and hard to eat. We took our food home or I would of gone up to the counter and rang that bell till your disappearing 1 employee would of remade my sandwich! Never going to this location ever again why don't you guys just shut it down! ? If your 1 employee doesn't even want to work. You lost business.

Shelby Lockman

Got food poisoning. I got a rotisserie chicken sandwich on wheat bread with American cheese, lettuce, pickles, tomatoes, and yellow mustard. Please be careful if you choose to eat here.

Matt Brown

How can you run a business when no one is at the counter? I watched two people ring the bell and finally left. This happened on Wednesday August, 23rd around 6 pm.

Atmosphere: 1

Food: 1

Service: 1

adelyn !!

best subway sandwich I’ve ever eaten in my life.

william mitchell

Its subway; you know what you're expecting. The owner is a quite cheerful guy. Always felt welcomed.

Misty Patterson

Fast quick service despite the after Christmas crowd.

Carol Cameron

Love this family owned buisness and how wonderful they are and how hard they work! Go support this local small buisness! ?

Debrah Dedora

I was waiting in line with my son and nothing looked fresh. There was even a bug in the pepper jack cheese. We got out of line and went to eat somewhere else.

Scott Conner

All I can say is WOW!!!!! I cannot believe what happened at this location today. Ordered the food online. Chose Contactless Curbside Pickup. Drove all the way around the mall trying to find Subway's designated pick-up spot. Not one to be had. Parked and went inside to get my order. This is where it really goes down hill. Come to find out that their WiFi is down. Okay, that's acceptable. My order never made it through. But, my bank account has been charged. I'm told I would have to wait until the lady's husband gets there to get things taken care of. Which never happened, yet. Steve C. finally shows up and gets the WiFi up and running. But still no order. I show him my order from the Subway website and the text from my bank from where they took out the money. All I got was the runaround and sorries for them not being able to do anything. Nothing like getting treated as a common criminal just because someone tried to pull this stunt in the past. Their corporate help desk couldn't do anything either. After a heated exchange I was given a number to call with an extension. When I got home I called that number and tried using the extension given to me. Doesn't work. Dialed 0 on my next call and was told that the extension hasn't been used in over a year. I told the person on the other end of the phone what happened at the location. Pretty much got the runaround there too. She did however let me know that it was up the store to give me a refund or not. I was also told, more than likely, that I would have to dispute the charges. Steve C., if you read this, you really better hope those charges fall off my account. And while you're at it, you either need to learn something about customer service or, and this is probably the best option for you, sell your Subway franchise to someone that knows what they're doing. If I could give you 0 stars I most definitely would.

Scott C.

All I can say is WOW!!!!! I cannot believe what happened at this location today. Ordered the food online. Chose Contactless Curbside Pickup. Drove all the way around the mall trying to find Subway's designated pick-up spot. Not one to be had. Parked and went inside to get my order. This is where it really goes down hill. Come to find out that their WiFi is down. Okay, that's acceptable. My order never made it through. But, my bank account has been charged. I'm told I would have to wait until the lady's husband gets there to get things taken care of. Which never happened, yet. Steve C. finally shows up and gets the WiFi up and running. But still no order. I show him my order from the Subway website and the text from my bank from where they took out the money. All I got was the runaround and sorries for them not being able to do anything. Nothing like getting treated as a common criminal just because someone tried to pull this stunt in the past. Their corporate help desk couldn't do anything either. After a heated exchange I was given a number to call with an extension. When I got home I called that number and tried using the extension given to me. Doesn't work. Dialed 0 on my next call and was told that the extension hasn't been used in over a year. I told the person on the other end of the phone what happened at the location. Pretty much got the runaround there too. She did however let me know that it was up the store to give me a refund or not. I was also told, more than likely, that I would have to dispute the charges. Steve C., if you read this, you really better hope those charges fall off my account. And while you're at it, you either need to learn something about customer service or, and this is probably the best option for you, sell your Subway franchise to someone that knows what they're doing. If I could give you 0 stars I most definitely would.

Mike Buckler

Very nice and helpful staff. Nothing but nice things to say. This is a good court location, the other restaurants really aren't as friendly. I shop at this mall a bunch. Will keep eating from this Subway when I need to grab a bite.

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