fresh food ,happy atmosphere as soon as you walk in feeling. you can tell corporate cut labor , so they do get busy sometimes,so be patient it is worth it.Vegetarian options: vegi pizza , an salad, an pasta.Parking: located in a shopping villa so plentyKid-friendliness: the place was designed with rowdy kids in mind an have a gaming section that is closed off but in sight.
They wouldn’t put out multiple topping pizzas. They was mostly just putting out pepperoni.
Kei Xule
The food was good but the bathrooms were just nasty and the cooks were not even wearing gloves when working with the food and ever time i go there the one cook brings her kids and lets them sit at the tables and one is always kept in a stroller to me thats very unsafe for kids that young to be left at a place like this.
Atmosphere: 2
Food: 5
Service: 2
The Universe
Food was the only good part. The bathrooms are disgusting, the workers on the actual food line weren't even using gloves as they worked on the food people eat, and on top of it all, the cashier was keeping her children in the corner of the building as she worked. One of which is still in a stroller.
Went here on 1/19 and it was a disgrace. Food was old and disgusting and the new pizza they put out wasn’t even cooked through. The young lady that was the cashier couldn’t even stay up front to cash customers out. Every time she cash one person out she’d run to the back to talk to coworkers. As many employees there was the buffet should have been stocked. No salad at the bar, 3 full pizzas total, The other pizza was old. I spent 45 minutes there and only one pizza came out the oven the whole time. Restrooms were horrible and stunk so bad. The only nice thing I can say was the restaurant was clean.
Atmosphere: 1
Food: 1
Service: 1
Jim Fletcher
First time at cicis. Pizzas were without toppings or very little toppings I should say. I won’t waste time with a long list of other things that bothered me.We won’t be back. and if it’s any resemblance at all to other cc pizzas, we won’t go to them either.
Atmosphere: 2
Food: 1
Service: 1
Jesse Greer
The worst experience at any cicis. There was 2 different groups of people that had kids running around everywhere leaning on the back of chairs over people saying it would be funny if the kid fell on them 5 year old kids taking 7 cinnamon rolls apiece. And just overall a terrible
Atmosphere: 1
Food: 1
Service: 1
jon kistler
It's a pizza buffet... Ordered some wings and did not get them for 30 minutes.. really disappointed in the taste, even knowing it's Cicis.. dirty tables homeless sleeping right outside the door..
Atmosphere: 2
Food: 2
Service: 2
Walls Tree Service
The manager seems to be trying , I’ll order food to go but I don’t done in anymore . There is one manager that is always polite and seems to be on top of his game but the employees of Cicis are a joke. Guaranteed half of them are on their cell phones while there working, girls at the register half the time have no idea what customer service is.
Atmosphere: 1
Food: 5
Service: 1
Jerry Waller
Very disappointed it was 1130 and all the pizza was cold. I usually enjoying eating here but this was my last time.
It's just not the same place it once was pizza doesn't taste the same.Kid-friendliness: It's more of a place for family and kids.
Atmosphere: 2
Food: 3
Service: 5
Kenneth Dauzat
We used to really enjoy eating at Cicis Pizza. We hadn't been there for a while and when I brought my family there to eat recently, we were very disappointed. The salad bar was missing a few of the toppings at first and there were only a few wilted and hard end pieces of lettuce left. I had to ask and then wait several minutes for someone to bring dressing. The variety of pizzas was very underwhelming. Both my wife and I notice that there was barely any sauce or toppings on the pizzas like they used to have. My favorite is the BBQ but, this time, there was only a very thin layer of sauce, and everything was mostly just dough. When it was time for dessert, there was no apple or Bavarian pizza available. After waiting for a while, I asked if one would be coming out soon. One of the employees gestured to the oven so I continued to wait. After several minutes I asked again and then one was actually made and we had to wait longer for it to be cooked. I don't mind waiting if I know something is being cooked, but there was barely anything available on the buffet. When I went to discard my trash and put away my plate, the bin was overflowing with food and trash and plates of leftover food were being piled around and even thrown into the buckets where the dirty plates are placed. At the same time, there were two employees leaning against the wall looking down at their phones. I had to mention to them that the trash was overflowing. They gave me no verbal response and just had long looking faces. Very unbecoming. There used to be an arcade for the kids. I'm not quite certain but, from the looks of it, it appears to have been removed. I could be mistaken. Also, not a big deal, but I could not find any red pepper packets that used to be available with the parmesan cheese. I don't know if we just visited on a bad day, if cutbacks had been made to the food, staff and facility due to the economy, or what, but there has been a noticeable decline in the quality of this once loved restaurant. My advice: Clean up the place, add more sauce, and train your staff to speak and work with passion and a smile.
Atmosphere: 2
Food: 1
Service: 2
Rubenandpeggy Alvarado
Used to take my kids when they where little I now have a 7 year old grandson and I took him tonight and we ordered a personal pizza we sat 45 minutes waiting on it when I asked the excuse was given they had to fill the buffet but they never filled the buffet the cashier was the only thing that was right in this store the kitchen help where playing to much to care what was going on and if there was a manager there they where nowhere to be found I am very sad because this was a very happy memory for me with my children someone sould take some time view the cameras get a new wait staff ones who take pride in themselves and there work and I bet your profits would climb it will be a long time before I come back again if ever
Atmosphere: 1
Food: 1
Service: 1
Angel D.
I will never spend my money at cici pizza in Alexandria, la. All the employees were on their cell phones most of the time. The staff were not friendly or helpful. Horrible customers service!!! There was little pizza out on buffet, salad bar was low on salad dressing and items, no dessert pizza out. The line table was dirty and no one whipped up the mess. Dirty plates were piled up and trash was overflowing. When I told the girl about the trash all she did was look at me and went back to look in her phone. No one was cleaning the tables in dinning room area. I WILL NEVER SPEND MY MONEY AT CICI AGAIN! Someone needs to have the district manager to come look at store and evaluate employees service to the public.
Susan Verret
Softball tournament. This was my 1st time there. Loved it. And I can't count how many sports complex I've been to. Definitely high on my list.
fresh food ,happy atmosphere as soon as you walk in feeling. you can tell corporate cut labor , so they do get busy sometimes,so be patient it is worth it.Vegetarian options: vegi pizza , an salad, an pasta.Parking: located in a shopping villa so plentyKid-friendliness: the place was designed with rowdy kids in mind an have a gaming section that is closed off but in sight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Salad, Supreme, Fudge Brownies, Garlic Cheese Bread, Alfredo Pizza, Pasta Salad, Spinach Alfredo Flatbread
They wouldn’t put out multiple topping pizzas. They was mostly just putting out pepperoni.
The food was good but the bathrooms were just nasty and the cooks were not even wearing gloves when working with the food and ever time i go there the one cook brings her kids and lets them sit at the tables and one is always kept in a stroller to me thats very unsafe for kids that young to be left at a place like this.
Atmosphere: 2
Food: 5
Service: 2
Food was the only good part. The bathrooms are disgusting, the workers on the actual food line weren't even using gloves as they worked on the food people eat, and on top of it all, the cashier was keeping her children in the corner of the building as she worked. One of which is still in a stroller.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Cinnamon Rolls, Spinach Alfredo Flatbread
Went here on 1/19 and it was a disgrace. Food was old and disgusting and the new pizza they put out wasn’t even cooked through. The young lady that was the cashier couldn’t even stay up front to cash customers out. Every time she cash one person out she’d run to the back to talk to coworkers. As many employees there was the buffet should have been stocked. No salad at the bar, 3 full pizzas total, The other pizza was old. I spent 45 minutes there and only one pizza came out the oven the whole time. Restrooms were horrible and stunk so bad. The only nice thing I can say was the restaurant was clean.
Atmosphere: 1
Food: 1
Service: 1
First time at cicis. Pizzas were without toppings or very little toppings I should say. I won’t waste time with a long list of other things that bothered me.We won’t be back. and if it’s any resemblance at all to other cc pizzas, we won’t go to them either.
Atmosphere: 2
Food: 1
Service: 1
The worst experience at any cicis. There was 2 different groups of people that had kids running around everywhere leaning on the back of chairs over people saying it would be funny if the kid fell on them 5 year old kids taking 7 cinnamon rolls apiece. And just overall a terrible
Atmosphere: 1
Food: 1
Service: 1
It's a pizza buffet... Ordered some wings and did not get them for 30 minutes.. really disappointed in the taste, even knowing it's Cicis.. dirty tables homeless sleeping right outside the door..
Atmosphere: 2
Food: 2
Service: 2
The manager seems to be trying , I’ll order food to go but I don’t done in anymore . There is one manager that is always polite and seems to be on top of his game but the employees of Cicis are a joke. Guaranteed half of them are on their cell phones while there working, girls at the register half the time have no idea what customer service is.
Atmosphere: 1
Food: 5
Service: 1
Very disappointed it was 1130 and all the pizza was cold. I usually enjoying eating here but this was my last time.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
It's just not the same place it once was pizza doesn't taste the same.Kid-friendliness: It's more of a place for family and kids.
Atmosphere: 2
Food: 3
Service: 5
We used to really enjoy eating at Cicis Pizza. We hadn't been there for a while and when I brought my family there to eat recently, we were very disappointed. The salad bar was missing a few of the toppings at first and there were only a few wilted and hard end pieces of lettuce left. I had to ask and then wait several minutes for someone to bring dressing. The variety of pizzas was very underwhelming. Both my wife and I notice that there was barely any sauce or toppings on the pizzas like they used to have. My favorite is the BBQ but, this time, there was only a very thin layer of sauce, and everything was mostly just dough. When it was time for dessert, there was no apple or Bavarian pizza available. After waiting for a while, I asked if one would be coming out soon. One of the employees gestured to the oven so I continued to wait. After several minutes I asked again and then one was actually made and we had to wait longer for it to be cooked. I don't mind waiting if I know something is being cooked, but there was barely anything available on the buffet. When I went to discard my trash and put away my plate, the bin was overflowing with food and trash and plates of leftover food were being piled around and even thrown into the buckets where the dirty plates are placed. At the same time, there were two employees leaning against the wall looking down at their phones. I had to mention to them that the trash was overflowing. They gave me no verbal response and just had long looking faces. Very unbecoming. There used to be an arcade for the kids. I'm not quite certain but, from the looks of it, it appears to have been removed. I could be mistaken. Also, not a big deal, but I could not find any red pepper packets that used to be available with the parmesan cheese. I don't know if we just visited on a bad day, if cutbacks had been made to the food, staff and facility due to the economy, or what, but there has been a noticeable decline in the quality of this once loved restaurant. My advice: Clean up the place, add more sauce, and train your staff to speak and work with passion and a smile.
Atmosphere: 2
Food: 1
Service: 2
Used to take my kids when they where little I now have a 7 year old grandson and I took him tonight and we ordered a personal pizza we sat 45 minutes waiting on it when I asked the excuse was given they had to fill the buffet but they never filled the buffet the cashier was the only thing that was right in this store the kitchen help where playing to much to care what was going on and if there was a manager there they where nowhere to be found I am very sad because this was a very happy memory for me with my children someone sould take some time view the cameras get a new wait staff ones who take pride in themselves and there work and I bet your profits would climb it will be a long time before I come back again if ever
Atmosphere: 1
Food: 1
Service: 1
I will never spend my money at cici pizza in Alexandria, la. All the employees were on their cell phones most of the time. The staff were not friendly or helpful. Horrible customers service!!! There was little pizza out on buffet, salad bar was low on salad dressing and items, no dessert pizza out. The line table was dirty and no one whipped up the mess. Dirty plates were piled up and trash was overflowing. When I told the girl about the trash all she did was look at me and went back to look in her phone. No one was cleaning the tables in dinning room area. I WILL NEVER SPEND MY MONEY AT CICI AGAIN! Someone needs to have the district manager to come look at store and evaluate employees service to the public.
Softball tournament. This was my 1st time there. Loved it. And I can't count how many sports complex I've been to. Definitely high on my list.
Atmosphere: 5
Food: 4
Service: 4