I work right down the street so I visit anytime I have a few extra minutes before work. I usually get someone different at the counter every time but everyone has the same level of amazing customer service. Even when they are visibly busy and overworked they knock the customer service out of the park. Always sweet, never too pushy with promotions, and fast! LOVE this location and will pass up others just to come here.
Atmosphere: 5
Food: 5
Service: 5
Blake Bernard
The new management has really turned the place around.
CC's mochasippi is the best. It's made with the best coffee around, Community! If you love frozen coffee like I do yourself a favor and try one. You won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissants, Caramel Mochasippi, Mochasippi White Turtle
Austin
I will start off by saying, I love CC’s coffee. It is cleaner than Starbucks and it is local. I absolutely love that a local coffee chain that has been around since as long as I can remember can compete with the big chains. However, I need to raise a few issues that I have with this location.First, I strongly disagree with the tip culture that has been instilled in the employees. You order, then pay, then they show you a window with different tip amount options. If you tip, they treat you well, if you do not, they get visibly angry and this is not a misunderstanding. They can see the amount and tell if you tip or not.Second, as a non-every day customer, I would like to see the menu sometimes. They put an employee outside trying to mimic chick-fil-a, but there is no menu to look at nor one in their hand to show you. I had to correct my order at the window and was out the difference in what I paid. This location is busy, but not busy enough to warrant that. I have been here enough times to see the same guy being put out in the parking lot either in the <40 degree cold or literally even in the rain in a raincoat. This is absolutely poor treatment of employees and just bad business practices.I always recommend solutions when I write my reviews.- Corporate is right here in Baton Rouge, at least have someone whose job it is to pay regular visits to local locations and oversee how the managers are managing. This one needs some attention.- Change your payment system and how orders are taken, I can say that if I feel extremely bothered, as I rarely do, this tip culture at this and potentially other locations needs to change. Do not make your customers feel like they have to pay extra or get treated poorly at your locations.
Atmosphere: 1
Food: 5
Service: 1
Rob Mellina
Awesome coffee!Friendly
Atmosphere: 4
Food: 5
Service: 5
Connie B’
There’s NO COFFEE like CC’s COFFEE ?? WHITE TURTLE ? **Must Have**Wheelchair accessibility: Handicap parking In Front entrance ?️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Mochasippi
Roslyn Madison
Ordered my usual grande turtle mochasippi, but the barista first made a caramel mochasippi, then she made a nutty, runny turtle mochasippi, then she made a second runny turtle mochasippi… I AM SITTING HERE QUITE NOT PLEASED. I usually enjoy my mochasippi after passing thru the drive thru but since it’s raining today I decided to sit inside. And, I’m certainly not pleased today at all: todays drink lacks its usual consistency & flavor. I’m NOT PLEASED. I don’t plan to visit anymore for a while. If I could give it ZERO stars today… that’s what this drink & the barista who made it deserve. ???
Kristen Morales
CC's is, by far, the best place to get coffee. I love their caramel mochasippis. They're incredible and hard to beat.
Kristen Van Kerkhove Morales
CC's is, by far, the best place to get coffee. I love their caramel mochasippis. They're incredible and hard to beat.
Chris Bishop
My go-to's are the Americano and the E22 with oat milk. They never miss!
The king cake latte is unbelievable, but the wait in line was over 20 minutes.
John neal Haynes
Great coffee and service. definitely recommend to everyone in need of good coffee ☕☕☕???⭐ ⭐ ⭐ ⭐ ⭐
Charlie J H.
Growing up on the west coast we didn’t have CCs therefore I was always a Starbucks fan. After being in Baton Rouge for almost 5 years I finally tried CCs and I was pleasantly impressed! I got a hot tea with a butter rum muffin and it was delicious. I will definitely try CCs again!
Brooke Robinson
Horrible customer service! Pulled up there a little after 9am and the lady on the speaker had an attitude ALREADY. Everytime I spoke she cut me off with saying “Anything else” it was really giving McDonald’s vibes at that point. Ordered my croissant and latte and pulled to the window. Croissant was iced cold in the middle but hot on the outside as if it came straight from the freezer and in to the oven. The drink was bitter to say it was supposed to be a frosted gingerbread iced latte that I had just had at another location 2 days before and tasted nothing like it. Told her about the croissant and her response was we’ll put it in the oven and try again. So at this point the lady who was on the speaker came to the window held it with her finger tips and just had it dangling in the air and not 1 time did she look at me apologize or anything. I took it and she slammed the window!!!! So I blew my horn told her I didn’t want it anymore and to give me my money back! Very rude, unprofessional and needs customer service training bad! I’ve never had an experience like this before at CCs and I’m very disappointed. They won’t see me again!
Tiffny Merriett
Best coffee by far...no comparison. And I love the girls at the window. They call me by name and that is good customer service
I work right down the street so I visit anytime I have a few extra minutes before work. I usually get someone different at the counter every time but everyone has the same level of amazing customer service. Even when they are visibly busy and overworked they knock the customer service out of the park. Always sweet, never too pushy with promotions, and fast! LOVE this location and will pass up others just to come here.
Atmosphere: 5
Food: 5
Service: 5
The new management has really turned the place around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Mochasippi, Cinnamon Cake
CC's mochasippi is the best. It's made with the best coffee around, Community! If you love frozen coffee like I do yourself a favor and try one. You won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissants, Caramel Mochasippi, Mochasippi White Turtle
I will start off by saying, I love CC’s coffee. It is cleaner than Starbucks and it is local. I absolutely love that a local coffee chain that has been around since as long as I can remember can compete with the big chains. However, I need to raise a few issues that I have with this location.First, I strongly disagree with the tip culture that has been instilled in the employees. You order, then pay, then they show you a window with different tip amount options. If you tip, they treat you well, if you do not, they get visibly angry and this is not a misunderstanding. They can see the amount and tell if you tip or not.Second, as a non-every day customer, I would like to see the menu sometimes. They put an employee outside trying to mimic chick-fil-a, but there is no menu to look at nor one in their hand to show you. I had to correct my order at the window and was out the difference in what I paid. This location is busy, but not busy enough to warrant that. I have been here enough times to see the same guy being put out in the parking lot either in the <40 degree cold or literally even in the rain in a raincoat. This is absolutely poor treatment of employees and just bad business practices.I always recommend solutions when I write my reviews.- Corporate is right here in Baton Rouge, at least have someone whose job it is to pay regular visits to local locations and oversee how the managers are managing. This one needs some attention.- Change your payment system and how orders are taken, I can say that if I feel extremely bothered, as I rarely do, this tip culture at this and potentially other locations needs to change. Do not make your customers feel like they have to pay extra or get treated poorly at your locations.
Atmosphere: 1
Food: 5
Service: 1
Awesome coffee!Friendly
Atmosphere: 4
Food: 5
Service: 5
There’s NO COFFEE like CC’s COFFEE ?? WHITE TURTLE ? **Must Have**Wheelchair accessibility: Handicap parking In Front entrance ?️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Mochasippi
Ordered my usual grande turtle mochasippi, but the barista first made a caramel mochasippi, then she made a nutty, runny turtle mochasippi, then she made a second runny turtle mochasippi… I AM SITTING HERE QUITE NOT PLEASED. I usually enjoy my mochasippi after passing thru the drive thru but since it’s raining today I decided to sit inside. And, I’m certainly not pleased today at all: todays drink lacks its usual consistency & flavor. I’m NOT PLEASED. I don’t plan to visit anymore for a while. If I could give it ZERO stars today… that’s what this drink & the barista who made it deserve. ???
CC's is, by far, the best place to get coffee. I love their caramel mochasippis. They're incredible and hard to beat.
CC's is, by far, the best place to get coffee. I love their caramel mochasippis. They're incredible and hard to beat.
My go-to's are the Americano and the E22 with oat milk. They never miss!
Restaurantji Recommends
The king cake latte is unbelievable, but the wait in line was over 20 minutes.
Great coffee and service. definitely recommend to everyone in need of good coffee ☕☕☕???⭐ ⭐ ⭐ ⭐ ⭐
Growing up on the west coast we didn’t have CCs therefore I was always a Starbucks fan. After being in Baton Rouge for almost 5 years I finally tried CCs and I was pleasantly impressed! I got a hot tea with a butter rum muffin and it was delicious. I will definitely try CCs again!
Horrible customer service! Pulled up there a little after 9am and the lady on the speaker had an attitude ALREADY. Everytime I spoke she cut me off with saying “Anything else” it was really giving McDonald’s vibes at that point. Ordered my croissant and latte and pulled to the window. Croissant was iced cold in the middle but hot on the outside as if it came straight from the freezer and in to the oven. The drink was bitter to say it was supposed to be a frosted gingerbread iced latte that I had just had at another location 2 days before and tasted nothing like it. Told her about the croissant and her response was we’ll put it in the oven and try again. So at this point the lady who was on the speaker came to the window held it with her finger tips and just had it dangling in the air and not 1 time did she look at me apologize or anything. I took it and she slammed the window!!!! So I blew my horn told her I didn’t want it anymore and to give me my money back! Very rude, unprofessional and needs customer service training bad! I’ve never had an experience like this before at CCs and I’m very disappointed. They won’t see me again!
Best coffee by far...no comparison. And I love the girls at the window. They call me by name and that is good customer service