They make you pull around to the side of the building so the drive-through timer doesn’t pick up how long it takes to get your food. They do this every day no matter if there’s a car behind you or not.
Atmosphere: 1
Food: 1
Service: 1
Emily
Donna at this location needs the fattest raise. She is single-handedly keeping this location running. You are great Donna and Tim for helping her out! Hope you enjoy your day off Donna!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Nuggets
Jane Hosack
The young man I placed my order with was great.
Atmosphere: 5
Food: 5
Service: 5
Lamarcus Mcilveen
Slow service stood at front counter 10 minutes before someone came to take my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Nuggets
Andrea Francis
If I could give them 0 star i would. Very unprofessional. I came in because the drive thru wasn't working. Lady at the counter got mad at me because I refuse to drink out of a cup that she put her hand on around the rim. Very low budget. I came in around 7 p.m. if I'm not mistaking this behavior was from a manager. She then proceeded to tell another woman who was a manager as if I cared. I stand on business. Can't say the same for neither of them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper, Impossible Whopper
Chuck B
Went to drive thru took a while to get them to answer, when they do they send you around to park and never come out to give you the food.Then they tell me they didn't know where I parked.Very unprofessional.
Explorer63504565190
I have attempted to order through drive-thru on three separate occasions in the past two months, and have ended up spending my money elsewhere. On the first occasion, I waited at the speaker more than 10 minutes. I had to initiate the greeting and was subsequently interrupted while placing my order several times. After finally placing my order, it was repeated back incorrectly at least twice...the order was a burger, a drink, and a kid's meal. I was made to feel as if I was inconveniencing the employee by trying to order my food. I canceled the transaction and left. On the second visit, I was greeting by a male employee, who then immediately began to shout at another employee concerning what needed to be done before the employee could leave for the night. He then asked me for my order, but once again started yelling at the employee before I could speak. I left. The third visit was today, Sunday morning, around 9 am. I placed my order (two breakfast sandwiches and a drink), then drove to the window. There were no other customers in drive-thru, or even in the parking lot that I could see. When I drove to the window, I advised the lady I had forgotten something, and could I add to my order (a coffee). She answered that she couldn't add anything at the window because she was on a timer. So basically, there's no other customers, but she wants to make me waste time by driving back around to place a second order...because the timer is more important than her customer. I canceled my order and left. I was telling my 8 yr old as we drove away that it was a shame that bad employees were causing the owner to lose revenue. But after giving it more thought, it's a shame that customer service can be so consistently bad, and reviews so consistently poor, yet the owners don't seem to care enough to correct the problem.
brian brown
Check your order. It's still going down
Atmosphere: 2
Food: 3
Service: 1
Scott Henderson
A couple of weeks ago I pulled in at 3:00 in the afternoon to the drive-thru spoke to the speaker and was told we're closed today I went there ordered the Whopper get up to the window with a 10-dollar bill and was told we don't have change. this is the worst Burger King I have ever been to In My
Atmosphere: 1
Food: 3
Service: 1
Angela McCoy
Today, 11/20/23 about 3:30 PM, we originally started through the drive thru but no one was working it, we were asked to come inside to place an order. There seemed to be only one employee who wanted to care for customers, a young man whose name I did not get. While my husband placed our order, a young lady locked the doors on everyone, the young man had to stop waiting on customers to walk over and let people in and when a customer tried to prip the door open for others the young lady came out from somewhere in the back and closed it again to lock customers out. Finally the young man had to come back around and unlock the doors after arguing with the young lady about leaving the doors unlocked. Probably won't go back to this location. Hopefully the young man will get recognized for his better work ethic.
The Whopper is always great , The onion rings were first
Atmosphere: 5
Food: 5
Service: 5
Polo King
Slow service and food not done all the way everytime I come here they make me pull to the front and everybody
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon and Swiss BK Royal Crispy Chicken
armando lozano
Not the best BK locations but still good
Atmosphere: 2
Food: 5
Service: 3
Chuck Goodson
Very short staffed, very disorganized, ordered at the drive-through, asked to drive around and park and wait for my food. After 20 minutes, went inside, waited for 10 more, then asked for my money back. The staff was professional, no one was rude, but they clearly did not understand what was wrong with that level of service.But hey, at least I got my money back eventually.
Atmosphere: 1
Food: 1
Service: 1
Maxine Cook
Worst service of any fast food restaurant in the area. My orders are wrong 75% of the time. Employees are always slow and/or have an attitude. I went to order at the drive thru today and they were only taking orders inside.
They make you pull around to the side of the building so the drive-through timer doesn’t pick up how long it takes to get your food. They do this every day no matter if there’s a car behind you or not.
Atmosphere: 1
Food: 1
Service: 1
Donna at this location needs the fattest raise. She is single-handedly keeping this location running. You are great Donna and Tim for helping her out! Hope you enjoy your day off Donna!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Nuggets
The young man I placed my order with was great.
Atmosphere: 5
Food: 5
Service: 5
Slow service stood at front counter 10 minutes before someone came to take my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Nuggets
If I could give them 0 star i would. Very unprofessional. I came in because the drive thru wasn't working. Lady at the counter got mad at me because I refuse to drink out of a cup that she put her hand on around the rim. Very low budget. I came in around 7 p.m. if I'm not mistaking this behavior was from a manager. She then proceeded to tell another woman who was a manager as if I cared. I stand on business. Can't say the same for neither of them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper, Impossible Whopper
Went to drive thru took a while to get them to answer, when they do they send you around to park and never come out to give you the food.Then they tell me they didn't know where I parked.Very unprofessional.
I have attempted to order through drive-thru on three separate occasions in the past two months, and have ended up spending my money elsewhere. On the first occasion, I waited at the speaker more than 10 minutes. I had to initiate the greeting and was subsequently interrupted while placing my order several times. After finally placing my order, it was repeated back incorrectly at least twice...the order was a burger, a drink, and a kid's meal. I was made to feel as if I was inconveniencing the employee by trying to order my food. I canceled the transaction and left. On the second visit, I was greeting by a male employee, who then immediately began to shout at another employee concerning what needed to be done before the employee could leave for the night. He then asked me for my order, but once again started yelling at the employee before I could speak. I left. The third visit was today, Sunday morning, around 9 am. I placed my order (two breakfast sandwiches and a drink), then drove to the window. There were no other customers in drive-thru, or even in the parking lot that I could see. When I drove to the window, I advised the lady I had forgotten something, and could I add to my order (a coffee). She answered that she couldn't add anything at the window because she was on a timer. So basically, there's no other customers, but she wants to make me waste time by driving back around to place a second order...because the timer is more important than her customer. I canceled my order and left. I was telling my 8 yr old as we drove away that it was a shame that bad employees were causing the owner to lose revenue. But after giving it more thought, it's a shame that customer service can be so consistently bad, and reviews so consistently poor, yet the owners don't seem to care enough to correct the problem.
Check your order. It's still going down
Atmosphere: 2
Food: 3
Service: 1
A couple of weeks ago I pulled in at 3:00 in the afternoon to the drive-thru spoke to the speaker and was told we're closed today I went there ordered the Whopper get up to the window with a 10-dollar bill and was told we don't have change. this is the worst Burger King I have ever been to In My
Atmosphere: 1
Food: 3
Service: 1
Today, 11/20/23 about 3:30 PM, we originally started through the drive thru but no one was working it, we were asked to come inside to place an order. There seemed to be only one employee who wanted to care for customers, a young man whose name I did not get. While my husband placed our order, a young lady locked the doors on everyone, the young man had to stop waiting on customers to walk over and let people in and when a customer tried to prip the door open for others the young lady came out from somewhere in the back and closed it again to lock customers out. Finally the young man had to come back around and unlock the doors after arguing with the young lady about leaving the doors unlocked. Probably won't go back to this location. Hopefully the young man will get recognized for his better work ethic.
Atmosphere: 1
Service: 1
Restaurantji Recommends
The Whopper is always great , The onion rings were first
Atmosphere: 5
Food: 5
Service: 5
Slow service and food not done all the way everytime I come here they make me pull to the front and everybody
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon and Swiss BK Royal Crispy Chicken
Not the best BK locations but still good
Atmosphere: 2
Food: 5
Service: 3
Very short staffed, very disorganized, ordered at the drive-through, asked to drive around and park and wait for my food. After 20 minutes, went inside, waited for 10 more, then asked for my money back. The staff was professional, no one was rude, but they clearly did not understand what was wrong with that level of service.But hey, at least I got my money back eventually.
Atmosphere: 1
Food: 1
Service: 1
Worst service of any fast food restaurant in the area. My orders are wrong 75% of the time. Employees are always slow and/or have an attitude. I went to order at the drive thru today and they were only taking orders inside.
Atmosphere: 1
Food: 3
Service: 1