Very, very rude! Customer service skills are horrible. I’ll never go to this location again.
Food: 1
Chris Remedes
Really good people working there. Something was wrong with my debit card & I cldnt pay but they let me go with my food. You don't find that much anymore!! Thanks once
Atmosphere: 5
Food: 5
Service: 5
Onsite Drug Testing
2 (two) days in a row I have ordered an All American Club. Yesterday, December 14, 2023, I received a sandwich that literally had veggies and cheese on it. I called and they let me come pickup a new sandwich, even though I had it delivered to my work so that I didn't have to leave. Today, December 15, 2023, I decided why not....I ordered another All American Club, also delivered. The sandwich got here, not in a subway bag but a beat up plastic bag that had dirt on the outside. I immediately got my sandwich out and the wrapping was clean. I took a bite....the sandwich was WRONG AGAIN! Full of chicken, not the ham turkey and bacon that I order at least 3 times a week. I called. Same girl, the shift lead at 11:45 am, told me they were NOT replacing my sandwich. That them NOT giving the right sandwich to the delivery driver was not their fault, especially 2, TWO, days in a row....so today I guess i am out of luck on lunch and the $20 it cost me to have lunch delivered. Never again. Rude, belligerent, and she said she didn't care about bad reviews....here's mine. Hope it helps you find a better place to eat because it's definitely not here!
Atmosphere: 1
Food: 1
Service: 1
Moon Anselmo
Olives on my sandwich tasted bad. I removed them, other than that no complaints.
T. Campbell
Loved Amber and her Team very cordial pleasant and willing to help in a very annoying situation that occurred today outside of her control at another store on airline drive! She actually made my experience worth my time traveling to a second Subway today!!! I love you for this Thank you for being Amazing with an Amazing Team!!!
Atmosphere: 5
Food: 5
Service: 5
Susan “SusieQ” Brown
Only ONE complaint....The Italian Herb and cheese bread was extra crispy....Had to get the wheat bread instead Other than that the customer service was Superb.
Atmosphere: 5
Food: 5
Service: 5
Usbsv Hsvsb
The food was nasty. There was poor service an the store was nasty as hell the bathroom need to be clean it was filthy. Thee was bugs in the cracks i left in an hurry. Do not go there . The workers are just nasty .Parking: Need lines to know where to park
Cash Game (#cashgamehouston)
Service is good and quick! Nice ladies who work
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak
Quienna White
came Tuesday to this location at 8pm and they were closed
Jelisa M
I used 43$ on subs..1 not toasted Foot long sub( steak& cheese...add extra meat and cheese.. add onion and green peppers..oil&vinegar and sweet onion..1Toasted Foot long chicken bacon ranch subAdd Lattice, tomato, cucumber, extra bacon light ranchA toasted 6"sub a BLT add lattice, tomato, light mayo6 cookiesOne cheese broccoli soup43$..I get home.. after a long day yall... no sub is made like I askedThe BLT is some other whatever trash that is...no blt that's what I do know and not toastedThe chicken bacon ranch....extra bacon...had NO bacon nah..N/A.. when I payed for extra... no cucumber.. again I don't know what type of trash this sandwich was it wasn't a chicken bacon ranch..oh not toasted.The cookies wasn't cooked all the way..The steak and cheese wasn't extra meat or cheese... no onions no pepper... but hey it wasn't toasted got that part right ?Oh and it took over 40 mins at the window for 3 sandwiches...soup and cookies
They are great friendly and really make great sandwiches!! Amber is the best!!Parking: It's crazy how little space there is ...
Jody Jo
The cookies were hard as rocks and when I asked for replacements I was told they weren’t making anymore.
Virginia Warlick
The bread looked fresh, but have never had such a tough sandwich, it was toasted but to bite through the bread was so tough
Emmie Fullwood
Walk in they where all sitting down doing nothing get up to fix your food don't wash there hands they where just sorry period.
Jennifer Pawlik
Staff was friendly, but manager not so much. And when she burnt the pepperoni on my autistic nephews pizza she acted like we were inconveniencing her to remake it without the pepperoni so overall friendly staff great food management could use a change
Very, very rude! Customer service skills are horrible. I’ll never go to this location again.
Food: 1
Really good people working there. Something was wrong with my debit card & I cldnt pay but they let me go with my food. You don't find that much anymore!! Thanks once
Atmosphere: 5
Food: 5
Service: 5
2 (two) days in a row I have ordered an All American Club. Yesterday, December 14, 2023, I received a sandwich that literally had veggies and cheese on it. I called and they let me come pickup a new sandwich, even though I had it delivered to my work so that I didn't have to leave. Today, December 15, 2023, I decided why not....I ordered another All American Club, also delivered. The sandwich got here, not in a subway bag but a beat up plastic bag that had dirt on the outside. I immediately got my sandwich out and the wrapping was clean. I took a bite....the sandwich was WRONG AGAIN! Full of chicken, not the ham turkey and bacon that I order at least 3 times a week. I called. Same girl, the shift lead at 11:45 am, told me they were NOT replacing my sandwich. That them NOT giving the right sandwich to the delivery driver was not their fault, especially 2, TWO, days in a row....so today I guess i am out of luck on lunch and the $20 it cost me to have lunch delivered. Never again. Rude, belligerent, and she said she didn't care about bad reviews....here's mine. Hope it helps you find a better place to eat because it's definitely not here!
Atmosphere: 1
Food: 1
Service: 1
Olives on my sandwich tasted bad. I removed them, other than that no complaints.
Loved Amber and her Team very cordial pleasant and willing to help in a very annoying situation that occurred today outside of her control at another store on airline drive! She actually made my experience worth my time traveling to a second Subway today!!! I love you for this Thank you for being Amazing with an Amazing Team!!!
Atmosphere: 5
Food: 5
Service: 5
Only ONE complaint....The Italian Herb and cheese bread was extra crispy....Had to get the wheat bread instead Other than that the customer service was Superb.
Atmosphere: 5
Food: 5
Service: 5
The food was nasty. There was poor service an the store was nasty as hell the bathroom need to be clean it was filthy. Thee was bugs in the cracks i left in an hurry. Do not go there . The workers are just nasty .Parking: Need lines to know where to park
Service is good and quick! Nice ladies who work
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak
came Tuesday to this location at 8pm and they were closed
I used 43$ on subs..1 not toasted Foot long sub( steak& cheese...add extra meat and cheese.. add onion and green peppers..oil&vinegar and sweet onion..1Toasted Foot long chicken bacon ranch subAdd Lattice, tomato, cucumber, extra bacon light ranchA toasted 6"sub a BLT add lattice, tomato, light mayo6 cookiesOne cheese broccoli soup43$..I get home.. after a long day yall... no sub is made like I askedThe BLT is some other whatever trash that is...no blt that's what I do know and not toastedThe chicken bacon ranch....extra bacon...had NO bacon nah..N/A.. when I payed for extra... no cucumber.. again I don't know what type of trash this sandwich was it wasn't a chicken bacon ranch..oh not toasted.The cookies wasn't cooked all the way..The steak and cheese wasn't extra meat or cheese... no onions no pepper... but hey it wasn't toasted got that part right ?Oh and it took over 40 mins at the window for 3 sandwiches...soup and cookies
Restaurantji Recommends
They are great friendly and really make great sandwiches!! Amber is the best!!Parking: It's crazy how little space there is ...
The cookies were hard as rocks and when I asked for replacements I was told they weren’t making anymore.
The bread looked fresh, but have never had such a tough sandwich, it was toasted but to bite through the bread was so tough
Walk in they where all sitting down doing nothing get up to fix your food don't wash there hands they where just sorry period.
Staff was friendly, but manager not so much. And when she burnt the pepperoni on my autistic nephews pizza she acted like we were inconveniencing her to remake it without the pepperoni so overall friendly staff great food management could use a change