Subway

4012 Benton Rd Suite 105, Bossier City
(318) 742-9195

Recent Reviews

Samuel Welshans

Late night staff kind of rude to

Atmosphere: 1

Food: 1

Service: 1

Jessy Broughton

This is the worst of the worst places to eat. This review is based on three separate visits over the past year. Each time has been an escalating problem with the staff and it's at the point it needs to be called out. This place needs to have every single employee, manager, owner, assistant manager, whoever, removed and new people brought in. From the rest of the reviews, it looks like I'm not the only one who is fed up with this location and the employees there.*Note* I will be using the term "they" in this review in reference to the employees of this location. This is being used for brevity and nothing more.Let's start with the rude employees that have zero sense of customer service. They do not read orders and if you have a problem, the manager is gonna chew you out if you have the audacity to ask for what you paid for. They will claim you told them wrong or didn't tell them at all despite standing there with the receipt in your hand for your on line order. They will lie to your face about you and gaslight you if you try to speak up for yourself.There's a drive-thru, but don't use it because they get incredibly passive aggressive at you. But don't go inside either because they also hate that and will take it out on you. The chairs are often flipped on the tables and the attitude is icey at best. If you can get the employees to stop playing around, talking, chatting on their phones or whatever else they are doing, you will have the joy of receiving a sandwich that looks like it was run over by a car.They cancel on line orders and tell you "it's the system". It's not. It's the lazy employees refusing to work.They are absolutely unclean and the employees feel zero need to clean the building, wear gloves or hairnets. The building is gross, but the attitudes are disgusting.They are beyond rude, they will lie, they will steal your money, they will claim you are the problem, they will hang up on you and they will not care because they know they won't get fired. They will dare you to call corporate on them and laugh at you as you try to get your money back for them refusing to do their job.They are lazy, useless, unclean and beyond unacceptable as representatives and as a place to try to eat.Do not eat here.Do not stop here.This place needs to have a complete washing and rehiring before anyone gives them another dime.The only way to make this situation better is to stop supporting them until they get better staff and and understanding of basic cleaning.

Atmosphere: 1

Food: 1

Service: 1

Alexander Cornejo

I placed an online order at 9am for four sandwiches. The app said it would be ready in 15 minutes, I got there at 9:20 and the subs weren’t ready. The employee and some guy in pajamas pants and a tank top who was behind the counter wouldn’t stop talking.I patiently waited until 9:30 and asked if they were ready. The employee gave me a stupid look and said ok. I still had to wait an additional 3 minutes for the sub to be ready. Terrible customer service and unsanitary food conditions.

Atmosphere: 1

Food: 3

Service: 1

Makynli Flores

The reason behind the rating of this is they have no care for our health they wipe their heads with there gloves they don’t change there gloves or wash there hands even though they are supposed to do that every time after they serve someone a sandwich and yea I feel really bad because it’s upper hot and sweaty in there

Atmosphere: 5

Food: 5

Service: 2

B M

I passed up several other Subway restaurants to come to this newer location. I ordered a toasted roast beef sandwich. It was delicious! It was better than I expected. The meat was fresh, tender and juicy and the bread was very fresh. I will be coming back to eat here again soon.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

kathryn schwach

The lady at the counter had her hair extensions so long that they were touching people's sandwiches. Literally falling into them. This is absolutely disgusting. I don't know where her hair has been. I went home and threw away my sandwich.

Josh P

Got here today at 7:00pm on 04-05-2023 they had the chairs flipped over and they were closing??

Shep

No help at all here I guess employees not trained to do their job correctly!

Jay Shepherd

No help at all here I guess employees not trained to do their job correctly!

paige lee

Best sandwich makers!!! They are the best...

David Newman

Supposed to be open till 9pm. Doors locked at 10 til…

ARIEL WARRELL

I love subway and their sandwiches and the service was AMAZING AND AWESOME. The server that made our sandwiches did it correctly on our order... I would come back and get more sandwiches from yall.

Jane Hosack

The sandwiches were really good. The staff is all delightful.

Matthew Johanning

Average subway, clean facilities and friendly staff

tsr628

This piece of garbage is the only subway in town that refuses to take coupons. I get entire sheets of coupons in the mail and this subway won't take them. They also throw my sandwich together sloppily without reading my order correctly unless I order it in the parking lot and watch them make it.

Load More