At one time Wendy's had an outstanding chicken sandwich, I would often rave about the sandwich---today it is absolute trash!! It is merely a ground up "supposed" chicked pulp patty on a small burger bun--- I will not be going back!Zaxbys has an OUTSTANDING chicken sandwhich! I will be going there from this point forward!
Atmosphere: 3
Food: 1
Service: 4
Rikki Smith - Faith on Friday
Stopped in for a quick bite while on the road. The place was empty, and there were 2 people behind the counter.no one greeted us. We stood there for a few minutes while the 2 people behind the counter saw us and continued chatting with each other. A 3rd employee showed up and was so personable and helpful. He made us laugh, took our order, brought our food to the table, and wished us a safe trip. Eah, it's fast food. Sadly, the bar on customer service is set pretty low, but the food was good.
Atmosphere: 4
Food: 4
Service: 5
Bernadette Brown
Staff seemed annoyed at having to actually work but were
Atmosphere: 3
Food: 3
Service: 2
Vinny S
The worst and most disgusting Wendys I've ever been in my life.
Dennis Basco
So much better than McDonald's.
Atmosphere: 5
Food: 5
Service: 5
IReap Terror
Really chill atmosphere with great service. Got a Chocolate frosty and it was scrumptious.Parking: Great in the early morning/ late shift
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Nia Jones
As a manager myself the service here is not good they attitudes are bad.. we got our food so quick the nuggets were cold and hard Half of our food kinda warm and the other half cold I couldn’t even eat my food. Do not recommend unless food is
Atmosphere: 1
Food: 1
Service: 1
Scott Abram
I really had a craving for a Daves double and a large chili. I dont hwve a car, I have a semi truck, so I walked over from the Economy Inn. 3 or 4 employees were sitting at tables looking at their phones. The doors to enter were locked. An employee opened a door slightly to tell me that only the drive thru was open due to being short staffed and that I was welcome to walk to the drive thru window and order. Its raining, 3 cars were already lined up. Im getting soaked from the rain. I quickly walked to Taco Bell whose doors were open. All Taco Bell employees were behind the counter and actually working. This is Not the first time this has happened. This is about the 4th time. Perhaps someone can explain to me how 3 or 4 employees are getting paid to play on their phones camping out in the lobby, yet too under staffed to take an order from inside the store. Someone please explain this to me. Inquiring minds want to know. Taco Bell will now be my go to fast food joint.
Atmosphere: 1
Service: 1
JALONDA DAVIS
I was visiting from Texas and passing thru and thought this would be a safe place to stop and eat since not familiar with the area. WRONG! THIS WAS THE WORST WENDYS I HAVE EVER BEEN TO IN MY LIFE.Started with wet sticky floors. The place was fully staffed. We were the ONLY customers dining in. Went in and 3 staff members were sitting in the lobby at the tables. One was the drive thru clerk sitting there with a screaming kid. She had her headset on and I thought she was on break. But she kept getting up to go to the window to take orders then come back to sit in lobby with her screaming kid. There was a male suffer behind the counter who was saying stuff to agitate the girl and they all thought it was funny. Then the staffer who was to take our order was leaning on the counter scrolling on her phone looking at us as if we were intereuptions. We are standing at the register to see if another staffer was going to take our order but they all magically disappeared to the back. When she realizes that none of them were going to take our order. She rolls her eyes and walks over to the register. No greeting or nothing just blank stare. Then annoyed because I kept adding food to the order. All she kept saying was "is that all"? Didn't hand me my receipt, say thank u or anything.So we find a table which we're all dirty. I get a napkin and wipe one off. Mind you the other 3 staffers are still sitting in the lobby. One who I think was the team lead or manager was having a loud conversation on her phone about her kid getting in trouble and something about him better go hit somebody and then saying she was gonna hit the mama. This conversation about about fighting went on loudly and full of profanity for 15 minutes. My mom is in a wheelchair and I have to lift it in and out of the car wherever we go. We were both hungry and needing to sit and eat before finishing our drive back to Dallas. Didn't want to eat in the car. If I had been by myself, I would have walked right back out the door the minute I saw the man behind the counter talking loud to and agitating the other staffers little girl. This was the most Ghetto Hood place I have been too in a while. They need to shut this one down!
My two young boys and I made a visit to Wendy's on Industrial Tuesday afternoon. We found the parking lot well kept and the interior of the facility clean. Each of us ordered and were served rather quick since there were only a few customers. My boys ordered hamburger kids meals. I ordered a salad and a kids meal to go.All ordered arrived quickly. We took everything to go and ate our food at home just down the road. Everything looked great and was fresh. This was my third visit in a week. The staff us always friendly and the food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries
Zane White
Typical Wendy's, burger was good and made to order. Prompt service with a smile. Easy access to both Interstate 20 and Hwy 80
Heriberto Guajardo
Fries were burnt and nuggets very cold and
Atmosphere: 5
Food: 1
Service: 5
Jasmine D.
id give 0 stars if i could but i had to post this we pulled in the drive thru and the lady asked us to wait which was no issue she then started to take our order and started rushing us then cut us off didn't even let us finish our order and said you can pull around in a rude tone we won't be back here they have crappy service and she should not be on a headset let alone working there because i'm sure we're not the only ones she was disrespectful to i get people have bad days but it's not our fault you hate your job.
Charles Jackson
Check your order before you go. And what ever you do don't order the nacho burger. It is nasty a hell. The cheese is hard to find.
At one time Wendy's had an outstanding chicken sandwich, I would often rave about the sandwich---today it is absolute trash!! It is merely a ground up "supposed" chicked pulp patty on a small burger bun--- I will not be going back!Zaxbys has an OUTSTANDING chicken sandwhich! I will be going there from this point forward!
Atmosphere: 3
Food: 1
Service: 4
Stopped in for a quick bite while on the road. The place was empty, and there were 2 people behind the counter.no one greeted us. We stood there for a few minutes while the 2 people behind the counter saw us and continued chatting with each other. A 3rd employee showed up and was so personable and helpful. He made us laugh, took our order, brought our food to the table, and wished us a safe trip. Eah, it's fast food. Sadly, the bar on customer service is set pretty low, but the food was good.
Atmosphere: 4
Food: 4
Service: 5
Staff seemed annoyed at having to actually work but were
Atmosphere: 3
Food: 3
Service: 2
The worst and most disgusting Wendys I've ever been in my life.
So much better than McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Really chill atmosphere with great service. Got a Chocolate frosty and it was scrumptious.Parking: Great in the early morning/ late shift
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
As a manager myself the service here is not good they attitudes are bad.. we got our food so quick the nuggets were cold and hard Half of our food kinda warm and the other half cold I couldn’t even eat my food. Do not recommend unless food is
Atmosphere: 1
Food: 1
Service: 1
I really had a craving for a Daves double and a large chili. I dont hwve a car, I have a semi truck, so I walked over from the Economy Inn. 3 or 4 employees were sitting at tables looking at their phones. The doors to enter were locked. An employee opened a door slightly to tell me that only the drive thru was open due to being short staffed and that I was welcome to walk to the drive thru window and order. Its raining, 3 cars were already lined up. Im getting soaked from the rain. I quickly walked to Taco Bell whose doors were open. All Taco Bell employees were behind the counter and actually working. This is Not the first time this has happened. This is about the 4th time. Perhaps someone can explain to me how 3 or 4 employees are getting paid to play on their phones camping out in the lobby, yet too under staffed to take an order from inside the store. Someone please explain this to me. Inquiring minds want to know. Taco Bell will now be my go to fast food joint.
Atmosphere: 1
Service: 1
I was visiting from Texas and passing thru and thought this would be a safe place to stop and eat since not familiar with the area. WRONG! THIS WAS THE WORST WENDYS I HAVE EVER BEEN TO IN MY LIFE.Started with wet sticky floors. The place was fully staffed. We were the ONLY customers dining in. Went in and 3 staff members were sitting in the lobby at the tables. One was the drive thru clerk sitting there with a screaming kid. She had her headset on and I thought she was on break. But she kept getting up to go to the window to take orders then come back to sit in lobby with her screaming kid. There was a male suffer behind the counter who was saying stuff to agitate the girl and they all thought it was funny. Then the staffer who was to take our order was leaning on the counter scrolling on her phone looking at us as if we were intereuptions. We are standing at the register to see if another staffer was going to take our order but they all magically disappeared to the back. When she realizes that none of them were going to take our order. She rolls her eyes and walks over to the register. No greeting or nothing just blank stare. Then annoyed because I kept adding food to the order. All she kept saying was "is that all"? Didn't hand me my receipt, say thank u or anything.So we find a table which we're all dirty. I get a napkin and wipe one off. Mind you the other 3 staffers are still sitting in the lobby. One who I think was the team lead or manager was having a loud conversation on her phone about her kid getting in trouble and something about him better go hit somebody and then saying she was gonna hit the mama. This conversation about about fighting went on loudly and full of profanity for 15 minutes. My mom is in a wheelchair and I have to lift it in and out of the car wherever we go. We were both hungry and needing to sit and eat before finishing our drive back to Dallas. Didn't want to eat in the car. If I had been by myself, I would have walked right back out the door the minute I saw the man behind the counter talking loud to and agitating the other staffers little girl. This was the most Ghetto Hood place I have been too in a while. They need to shut this one down!
Atmosphere: 1
Food: 2
Service: 1
Food was terrible and thrown
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My two young boys and I made a visit to Wendy's on Industrial Tuesday afternoon. We found the parking lot well kept and the interior of the facility clean. Each of us ordered and were served rather quick since there were only a few customers. My boys ordered hamburger kids meals. I ordered a salad and a kids meal to go.All ordered arrived quickly. We took everything to go and ate our food at home just down the road. Everything looked great and was fresh. This was my third visit in a week. The staff us always friendly and the food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries
Typical Wendy's, burger was good and made to order. Prompt service with a smile. Easy access to both Interstate 20 and Hwy 80
Fries were burnt and nuggets very cold and
Atmosphere: 5
Food: 1
Service: 5
id give 0 stars if i could but i had to post this we pulled in the drive thru and the lady asked us to wait which was no issue she then started to take our order and started rushing us then cut us off didn't even let us finish our order and said you can pull around in a rude tone we won't be back here they have crappy service and she should not be on a headset let alone working there because i'm sure we're not the only ones she was disrespectful to i get people have bad days but it's not our fault you hate your job.
Check your order before you go. And what ever you do don't order the nacho burger. It is nasty a hell. The cheese is hard to find.