Did an online order and when I went to go pick it up I had to wait another hour when I got there. Not even that my order was wrong. This is the second time it happens. Do better ??♀️
Atmosphere: 1
Food: 2
Service: 1
Phillip Smart
Terrible!!! Waited a hour and half for food. Asked a hour into it could I get a refund and they said they don't know how to do that. The staff seem like they may be mentally slow and I'm all for hiring handicapped people. Just make sure someone can supervise and make everything run smoothly. NEVER COME TO THIS WINGSTOP!!!
Atmosphere: 1
Food: 1
Service: 1
Brandon Pete
I made an online order, and once the order said it was completed, I went to pick my food up. When I walked in, 20 people were waiting for their food. Some of them being there as long as 2 hours. I've never seen a slower, more incompetent staff than the people who work at this Wingstop location. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Denise Taylor
This place is awful and they need new management
Atmosphere: 1
Service: 1
Lourdes Martinez
Service is super
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Chicken Wings
James Adams
Ordered online. Said order would be ready in 25 minutes. It was closer to an hour.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Wings
The Rock
Terrible service ordered online walked in told he/she my name the whole time my order was ready on the shelf hire workers with some decent education please. Made me wait after telling he/she my name numerous times, and the whole time my order was ready on the shelf if you can’t understand, just ask to see the
Atmosphere: 1
Food: 4
Service: 1
Mrs. Chavez Lopez
I drove 30 minutes away to pick up a $50 online order. It was supposed to be done at 5:33 pm. I didn't get it until 6:14pm!I didn't notice the receipt wasn't on the bag, as all the others I was seeing going out had the receipt taped to them. But, when I got home we were missing a 10 piece order of B.I. wings. My 2 youngest could not eat with us, as the other wings we ordered were spicy. Also, our 15 piece Buffalo were only half sauced! Wth! Super rushed. I'd say.I called 5 times and no one answered. Either way, I wasn't about to drive 30 minutes back to pick them up, we were hungry, Now!I had to drive 10 minutes and pick up dinner for my 2 youngest kiddos, from mc'Ds. They were super upset they didn't get to have wings with the rest of us. I has to pay another $15, plus gas, plus my time. My 2 youngest and I were starving by the time I got home with a replacement for them.I overheard one of the staff say they were understaffed. I would have been more understanding with it taking so long, had my order been correct and not caused so much inconvenience and cost me more, money wise.This was a horrible wingstop experience!There is no option online to speak directly with corporate. Only limited options to choose from to make a complaint.I'll be super upset if I'm only offered the wings that were missing. I'd almoat find it acceptable if, at least I'm offered the missing wings and the ones with hardly any sauce on them. But, I'd rather just have a full refund.Guess we'll see what happens in the morning.
Atmosphere: 2
Food: 2
Service: 1
Timothy Richardson
Chicken is good.. it's the wait time for your food is so long,even when you call in a order. The fries are not that good to soft to be fried.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Wings
Charlie Cobb
Love everything about it the Frappuccino are the best and the juices are the best like detox alive all of the above. It’s just quite amazing.
I went there to get a single order of wings and French fries, it took 50 mins!!!. After about 40 minutes I went to the counter to bring it to their attention and the person behind the counter totally ignored me. So I repeated myself and she turned around and walked off. I couldn't believe it. I will never return to this wingtip again.
If I pay extra for something I expect to get it this place always give you everything but what you ordered last time ordering from
Food: 1
Service: 1
Laura McLeod
The price is a little high for me, but their food is always top notch! You’ve GOT to try the fries!!! I ordered a small boneless combo with lemon pepper and Hawaiian flavors and both were cooked to perfection! Each flavor is so distinct and delicious!!! Not a long wait when we just walked in and very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Thomas Takada
Slow rude
Atmosphere: 1
Food: 1
Service: 1
daniel stephenson
Employees ruin that place. Lazy and rude. Amazing they make any
Did an online order and when I went to go pick it up I had to wait another hour when I got there. Not even that my order was wrong. This is the second time it happens. Do better ??♀️
Atmosphere: 1
Food: 2
Service: 1
Terrible!!! Waited a hour and half for food. Asked a hour into it could I get a refund and they said they don't know how to do that. The staff seem like they may be mentally slow and I'm all for hiring handicapped people. Just make sure someone can supervise and make everything run smoothly. NEVER COME TO THIS WINGSTOP!!!
Atmosphere: 1
Food: 1
Service: 1
I made an online order, and once the order said it was completed, I went to pick my food up. When I walked in, 20 people were waiting for their food. Some of them being there as long as 2 hours. I've never seen a slower, more incompetent staff than the people who work at this Wingstop location. Terrible.
Atmosphere: 1
Food: 1
Service: 1
This place is awful and they need new management
Atmosphere: 1
Service: 1
Service is super
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Chicken Wings
Ordered online. Said order would be ready in 25 minutes. It was closer to an hour.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Wings
Terrible service ordered online walked in told he/she my name the whole time my order was ready on the shelf hire workers with some decent education please. Made me wait after telling he/she my name numerous times, and the whole time my order was ready on the shelf if you can’t understand, just ask to see the
Atmosphere: 1
Food: 4
Service: 1
I drove 30 minutes away to pick up a $50 online order. It was supposed to be done at 5:33 pm. I didn't get it until 6:14pm!I didn't notice the receipt wasn't on the bag, as all the others I was seeing going out had the receipt taped to them. But, when I got home we were missing a 10 piece order of B.I. wings. My 2 youngest could not eat with us, as the other wings we ordered were spicy. Also, our 15 piece Buffalo were only half sauced! Wth! Super rushed. I'd say.I called 5 times and no one answered. Either way, I wasn't about to drive 30 minutes back to pick them up, we were hungry, Now!I had to drive 10 minutes and pick up dinner for my 2 youngest kiddos, from mc'Ds. They were super upset they didn't get to have wings with the rest of us. I has to pay another $15, plus gas, plus my time. My 2 youngest and I were starving by the time I got home with a replacement for them.I overheard one of the staff say they were understaffed. I would have been more understanding with it taking so long, had my order been correct and not caused so much inconvenience and cost me more, money wise.This was a horrible wingstop experience!There is no option online to speak directly with corporate. Only limited options to choose from to make a complaint.I'll be super upset if I'm only offered the wings that were missing. I'd almoat find it acceptable if, at least I'm offered the missing wings and the ones with hardly any sauce on them. But, I'd rather just have a full refund.Guess we'll see what happens in the morning.
Atmosphere: 2
Food: 2
Service: 1
Chicken is good.. it's the wait time for your food is so long,even when you call in a order. The fries are not that good to soft to be fried.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Wings
Love everything about it the Frappuccino are the best and the juices are the best like detox alive all of the above. It’s just quite amazing.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went there to get a single order of wings and French fries, it took 50 mins!!!. After about 40 minutes I went to the counter to bring it to their attention and the person behind the counter totally ignored me. So I repeated myself and she turned around and walked off. I couldn't believe it. I will never return to this wingtip again.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Hickory Smoked BBQ, Chicken Wings
If I pay extra for something I expect to get it this place always give you everything but what you ordered last time ordering from
Food: 1
Service: 1
The price is a little high for me, but their food is always top notch! You’ve GOT to try the fries!!! I ordered a small boneless combo with lemon pepper and Hawaiian flavors and both were cooked to perfection! Each flavor is so distinct and delicious!!! Not a long wait when we just walked in and very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Slow rude
Atmosphere: 1
Food: 1
Service: 1
Employees ruin that place. Lazy and rude. Amazing they make any
Atmosphere: 3
Food: 3
Service: 1