Prepare to spend atleast 30 minutes to get a cheese burger.
Service: 1
cissy Florida
I have never seen a McDonald's so clean! I usually do not eat McDonald's, but this time I took my chances. I ordered the fila a fish meal my husband ordered the burger with the bacon meal. WOW, I was so surprised! The bun was very fresh and the tarter sauce was placed just right, the fish was cooked perfectly! My husband's meal had the same freshness and the fries were cooked perfectly! Bagged nice and nearly! We even ordered milkshakes due to the cleanliness of the staff and the store they were great! Never have I been in a McDonald's that was so clean. The owner of this McDonald's should be proud. I would vote his store the best in Louisiana!Parking: Parking right up frontWheelchair accessibility: Yes, it is easy to park in front and go right into the door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Sandwich
Amanda
Order is never correct and they always take for ever . We will not be back to this
Atmosphere: 1
Food: 1
Service: 1
Cody H.
if I could give this less than 1 star I would. I'll start off by saying, no one was in line in front of me in the drive through. once they finally took my order, the order on screen was incorrect and I told them that, but it wasn't fixed and was also charged the wrong amount, although cheaper for me. I drive to the first window, and the woman is playing on Snapchat for almost 3 minutes before I had to knock on the window to pay for my food. I drive to the second window, and the young guy in drive through was being vulgar, talking nasty to the women working inside, FaceTiming while handing me the wrong food, being EXTREMELY vulgar on the phone and cussing the whole time. and of course, my order was wrong, and cold. The driveway was wrapped around the building by the time I finally left, 20 minutes after arriving. Save your money, go somewhere else. No ambiance to speak off.
Richard Frazier
I am having a very difficult time writing this review, and I sincerely hope that it is not in vain. I do NOT like complaining, I usually just forget the bad stuff at a restaurant so that I do not have get upset, especially in the morning when the day is just starting, or I am just starting, but truly I realize that the trouble I am having at this specific location, Hwy 25 in Covington, is not because of the food, or the atmosphere, nor even all of the employees. It's one young lady that must have a learning disability, or I don't know and would prefer to keep speculations to myself, because I do not know anything about her, nor anything about her life. Please, please understand, this is not to be mean, or ugly and I hope that the difficult time I am having writing this, is hopefully obvious.I have come to this location many, many times, over the past 6-8 months. When it is during breakfast, only, is when the complications happen. I make my order from the app. When I arrive, I have already paid and received the notification verifying it has been received, it thanks me, and gives me my code#, and my name along with that code is printed on the receipt. The order is made for drive through, as it always is regardless if I am retrieving breakfast, or lunch. This location is never for dinner as I live in another city. I work in this area.Again, breakfast is the ONLY time there is any difficulty whatsoever. Without fail, I wind up having to park, get out and go in, and politely speak to this young lady, as she knows that I am on my way inside and she seems to want to greet me to continue her behavior, which, and again I do not know this lady's life, but she seems to want to provoke some kind of negative banter. In the drive through she has trouble locating my order on her register and the completion of my order that every single time is sitting in the bag, on the heat pick up station, clearly marked on the bag. Her and repeat everything, code #, name, location, am I sure it drive through, and am I sure it is for Hwy.25, 3-4 times.When I come inside she does and repeats the same thing. I show her my phone, I point to the completed order sitting there and she continues either pretending to be confused and trying to figure it out, while my food is getting cold. After several minutes, someone from the kitchen comes up and ask if my order is, and most often it is, Oatmeal. I answer yes it is thank you, they hand me my bag of food with the receipt attached to the top of the bag, clearly marked and not fading, nor too light in ink.I just do not understand why this individual behaves like she does. I have even stopped coming here so often and used the Burger King, Wendy's, or Taco Hell write there close to your Hwy 25 store. Displinary action, I am confident has been exhausted. She is not improving. Can someone please rectify this issue without terminating her. Maybe just try her in another position. I have carefully excluded her name, but I am very confident the management is aware of who they have in the drive through.Dietary restrictions: The Oatmeal allows me to have a healthier choice, and it is very enjoyable. I do order many other things as well.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Apple Slices
Eric Swint
Place should be shut
Atmosphere: 1
Food: 1
Service: 1
todd owens
Better than most McDonald'
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bacon Egg & Cheese Mcgriddles
Alex T.
Quick oil change, even a discount on a new radiator. Great! Good job guys! I liked the secretary's positive attitude. Very enthusiastic and helpful with my oil change.
Overall, it was pretty good for what it is. A fast food place, ya know.
Atmosphere: 4
Food: 4
Service: 4
Karl
Food was good, I was disappointed because it was the second time I tried to use their app and after taking the time to put our order together for anticipated discounts message came back cannot use app at this time. If they would have given a reason I would have added a star but I can't rely on the service working when I need it.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Cheeseburger
Adam Landry Farm Life Daily
If you want to guess what cold food your going to get and may as well not bothering to even order, just say give me what you going to give me if I order or not and I'll save the time and voice. And you can almost the next sentence out of tou mouth may as well be "sure I'll pull into the 1 space and start a homestead while waiting for you to trow my cold disgusting burgers together fresh from the greasy tile, straight from a game of kitchen hocky. And if that's not a great time, the rude kids or 45year old freshly thinking about trying to get sober after wasting every dollar they ever made on drugs and partying, act like you should be bowing down amd giving praise to them for getting their last but off mom's couch watching her TV and playing on their phones, totally free from the inconvenience of working and having their own place and vehicle ect. A lot of Mc Donald's have gotten nice, clean, and halfway competent, this one missed that memo.... welcome to good burger!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, Hamburger, Mcmuffin, Chicken Mcnuggets
Kellie D.
What can I say - it was McDonalds? Food was hot and made to order, service was horrible, ordering was ok at the kiosk but we choose to dine in - and the kiosk say to take a number and the food will be brought to you . Nope. A disenfranchised high school graduate stares blankly into the empty dinning room and and refuses to answer logical questions and inquiries about the process of obtaining the order. Order recieved. Missing kids milk. Same disenfranchised employee refuses to acknowledge customers standing at counter. Older employee comes in to clock in, milk recieved.
Pearl Smith
The lobby is mostly clean, maybe a few crumbs on the floor. The bathroom garbage cans stay full of trash. The toilets are dirty. The same dirt and two fake eyelashes are still sitting on the sink counter where they were last week when i visited (#4) location. The kitchen is clean. And the customer service here is excellent! The manager at this location can do so much better ???? the ladies’ bathroom. There are 3 shifts in a day from 5am to 11pm, 7 days a week. One worker in one shift can perform this task of cleanliness. Results over excuses.Parking: Parking located in front and on side of McDonald’s near drive thru.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: World Famous Fries, Big Breakfast
Food is ok. Especially if you're in a hurry. The best thing they have is their chicken nuggets and their
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Chicken Mcnuggets, Strawberry & Crème Pie, French Fries, Mccafé Caramel Iced Coffee
Food was not correct French were
Atmosphere: 1
Food: 1
Service: 1
Prepare to spend atleast 30 minutes to get a cheese burger.
Service: 1
I have never seen a McDonald's so clean! I usually do not eat McDonald's, but this time I took my chances. I ordered the fila a fish meal my husband ordered the burger with the bacon meal. WOW, I was so surprised! The bun was very fresh and the tarter sauce was placed just right, the fish was cooked perfectly! My husband's meal had the same freshness and the fries were cooked perfectly! Bagged nice and nearly! We even ordered milkshakes due to the cleanliness of the staff and the store they were great! Never have I been in a McDonald's that was so clean. The owner of this McDonald's should be proud. I would vote his store the best in Louisiana!Parking: Parking right up frontWheelchair accessibility: Yes, it is easy to park in front and go right into the door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Sandwich
Order is never correct and they always take for ever . We will not be back to this
Atmosphere: 1
Food: 1
Service: 1
if I could give this less than 1 star I would. I'll start off by saying, no one was in line in front of me in the drive through. once they finally took my order, the order on screen was incorrect and I told them that, but it wasn't fixed and was also charged the wrong amount, although cheaper for me. I drive to the first window, and the woman is playing on Snapchat for almost 3 minutes before I had to knock on the window to pay for my food. I drive to the second window, and the young guy in drive through was being vulgar, talking nasty to the women working inside, FaceTiming while handing me the wrong food, being EXTREMELY vulgar on the phone and cussing the whole time. and of course, my order was wrong, and cold. The driveway was wrapped around the building by the time I finally left, 20 minutes after arriving. Save your money, go somewhere else. No ambiance to speak off.
I am having a very difficult time writing this review, and I sincerely hope that it is not in vain. I do NOT like complaining, I usually just forget the bad stuff at a restaurant so that I do not have get upset, especially in the morning when the day is just starting, or I am just starting, but truly I realize that the trouble I am having at this specific location, Hwy 25 in Covington, is not because of the food, or the atmosphere, nor even all of the employees. It's one young lady that must have a learning disability, or I don't know and would prefer to keep speculations to myself, because I do not know anything about her, nor anything about her life. Please, please understand, this is not to be mean, or ugly and I hope that the difficult time I am having writing this, is hopefully obvious.I have come to this location many, many times, over the past 6-8 months. When it is during breakfast, only, is when the complications happen. I make my order from the app. When I arrive, I have already paid and received the notification verifying it has been received, it thanks me, and gives me my code#, and my name along with that code is printed on the receipt. The order is made for drive through, as it always is regardless if I am retrieving breakfast, or lunch. This location is never for dinner as I live in another city. I work in this area.Again, breakfast is the ONLY time there is any difficulty whatsoever. Without fail, I wind up having to park, get out and go in, and politely speak to this young lady, as she knows that I am on my way inside and she seems to want to greet me to continue her behavior, which, and again I do not know this lady's life, but she seems to want to provoke some kind of negative banter. In the drive through she has trouble locating my order on her register and the completion of my order that every single time is sitting in the bag, on the heat pick up station, clearly marked on the bag. Her and repeat everything, code #, name, location, am I sure it drive through, and am I sure it is for Hwy.25, 3-4 times.When I come inside she does and repeats the same thing. I show her my phone, I point to the completed order sitting there and she continues either pretending to be confused and trying to figure it out, while my food is getting cold. After several minutes, someone from the kitchen comes up and ask if my order is, and most often it is, Oatmeal. I answer yes it is thank you, they hand me my bag of food with the receipt attached to the top of the bag, clearly marked and not fading, nor too light in ink.I just do not understand why this individual behaves like she does. I have even stopped coming here so often and used the Burger King, Wendy's, or Taco Hell write there close to your Hwy 25 store. Displinary action, I am confident has been exhausted. She is not improving. Can someone please rectify this issue without terminating her. Maybe just try her in another position. I have carefully excluded her name, but I am very confident the management is aware of who they have in the drive through.Dietary restrictions: The Oatmeal allows me to have a healthier choice, and it is very enjoyable. I do order many other things as well.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Apple Slices
Place should be shut
Atmosphere: 1
Food: 1
Service: 1
Better than most McDonald'
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bacon Egg & Cheese Mcgriddles
Quick oil change, even a discount on a new radiator. Great! Good job guys! I liked the secretary's positive attitude. Very enthusiastic and helpful with my oil change.
Restaurantji Recommends
Overall, it was pretty good for what it is. A fast food place, ya know.
Atmosphere: 4
Food: 4
Service: 4
Food was good, I was disappointed because it was the second time I tried to use their app and after taking the time to put our order together for anticipated discounts message came back cannot use app at this time. If they would have given a reason I would have added a star but I can't rely on the service working when I need it.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Cheeseburger
If you want to guess what cold food your going to get and may as well not bothering to even order, just say give me what you going to give me if I order or not and I'll save the time and voice. And you can almost the next sentence out of tou mouth may as well be "sure I'll pull into the 1 space and start a homestead while waiting for you to trow my cold disgusting burgers together fresh from the greasy tile, straight from a game of kitchen hocky. And if that's not a great time, the rude kids or 45year old freshly thinking about trying to get sober after wasting every dollar they ever made on drugs and partying, act like you should be bowing down amd giving praise to them for getting their last but off mom's couch watching her TV and playing on their phones, totally free from the inconvenience of working and having their own place and vehicle ect. A lot of Mc Donald's have gotten nice, clean, and halfway competent, this one missed that memo.... welcome to good burger!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, Hamburger, Mcmuffin, Chicken Mcnuggets
What can I say - it was McDonalds? Food was hot and made to order, service was horrible, ordering was ok at the kiosk but we choose to dine in - and the kiosk say to take a number and the food will be brought to you . Nope. A disenfranchised high school graduate stares blankly into the empty dinning room and and refuses to answer logical questions and inquiries about the process of obtaining the order. Order recieved. Missing kids milk. Same disenfranchised employee refuses to acknowledge customers standing at counter. Older employee comes in to clock in, milk recieved.
The lobby is mostly clean, maybe a few crumbs on the floor. The bathroom garbage cans stay full of trash. The toilets are dirty. The same dirt and two fake eyelashes are still sitting on the sink counter where they were last week when i visited (#4) location. The kitchen is clean. And the customer service here is excellent! The manager at this location can do so much better ???? the ladies’ bathroom. There are 3 shifts in a day from 5am to 11pm, 7 days a week. One worker in one shift can perform this task of cleanliness. Results over excuses.Parking: Parking located in front and on side of McDonald’s near drive thru.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: World Famous Fries, Big Breakfast