Food was average. Dirtiest floors I've ever seen in a restaurant. Seemed like they were overwhelmed.
Atmosphere: 2
Food: 3
Service: 2
Luis Tejeda
Excellent food very consistent each and every time complement to the chefsService is great like being among friendsThe atmosphere is a bit loud but what is a good patty without noiseKeep up the good work can't wait to go back
Atmosphere: 5
Food: 5
Service: 5
Grace Jones
Delicious ? and big portions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, Baked Potato, Extra Fresh-Baked Bread, Caesar Salad
Rodney Corr
Fantastic bread and cinnamon butterMercedes is THE BEST serverFood is always AmazingCan beat the Quality of foodALWAYS great to get App and make your reservation for faster seating
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Texas Roadhouse, Potato, Baked Potato, Caesar Salad
Dee
Don’t waste your time or money at this restaurant. There’s a reason they don’t have high reviews. If I could do negative stars I would. Management they have now is absolutely terrible. Used to always love going here food and service used to be excellent not anymore, but after this evening never again. I wanted a good steak we drove a 2 hour round trip to come here get steak of which waitress was horrendous. She got everything wrong about our order. Once we spoke to a manager about it either manager didn’t care and never told the waitress of her mistakes or the waitress just doesn’t care bc never once apologized to us. She got our drink order brought drinks then took our food order and she disappeared. After 45 minutes waiting I had to ask someone else about our appetizers of which we had to say what ordered and that person didn’t even bring correct appetizer. And had to eat salad with hands bc THEY WERE OUT OF SILVERWARE!!! What restaurant runs out of silverware?!?!!!! Then when we finally get our food. My steak was so undercooked I couldn’t even eat it, was not brought out the gravy I ordered , And other entree we ordered no mushrooms and no sour cream of which when brought to us was loaded with mushrooms and sour cream brought. The waitress did absolutely nothing correct. She never even came to check on us. Neither of us could eat our food so did nothing but waste time. Next time will drive 2 hour round trip to Baton Rouge instead of Covington. Covington one has gone downhill with management they have now. Neither management or waitress acted like wanted to be there and obviously cared nothing about customers. Worst experience ever at this resturant. If this would’ve been our first time would’ve never eaten at another. But since we’ve been loyal customers for years we know this isn’t how it’s suppose to be ran. But we will never go to Covington resturant again unless management is changed. Ended up having to comeback home to cook ourselves dinner bc was so frustrated didn’t feel like going anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Jerry Lawson
Busy place, but not a long wait and everything we ordered came out quickly. Probably should have gotten the smaller cut of prime rib, but it was delicious!
Atmosphere: 5
Food: 5
Service: 5
Crystal Jeanfreau
Our server cannot remember his name kept calling me and my husband lame and it was really starting to irritate us
Atmosphere: 5
Food: 5
Service: 3
alaina tobias
HORRIBLE service. I waited an hour for me and my family's food (there is 3 of us.) Then my food wasn't cooked right. When we FINALLY got to ask for a remake it took ANOTHER hour. Worst part, it wasn't even slightly busy. BUT! None of this was our lovely waitresses fault.
Atmosphere: 2
Food: 1
Service: 1
Brandon Russell
My wife and I went this afternoon. The wait to be seated wasn’t bad at all. We were taken to an area of the restaurant where there was a party of approximately 20-25 people. I asked to be move and was told that I’d have to go back to the front and get back in line. We sat instead of going back. We were given out basket of rolls and that was the last time I saw a server at our table. The party of 20-25 had their whole order messed up and the gentleman whose birthday that they were celebrating didn’t even get his meal. Do better Texas Roadhouse!!!
Marcus Smith
Waited a hour on foodSteak was overcookedWon’t be back
Usually, I love this place, but the food and service were not great this time! It's a shame, because my BF had never been there, and I was telling him how great the steaks were.
Atmosphere: 5
Food: 3
Service: 4
Ashley Davis
You can never go wrong with Texas Roadhouse, no matter what location you're at!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom, Baked Potato
Dawn Brady
Enjoyed very much. It was very busy and our waitress was top notch.
I work at a smaller restaurant than this and we mange to ship out food to customers on Good Friday while packed quicker than this Texas road house.If you have an anticipation kink then I suggest going to this Texas Roadhouse because we waited at least an hour before leaving because our food never came. Such a coincidence that the food we ordered came when we left.
Food was average. Dirtiest floors I've ever seen in a restaurant. Seemed like they were overwhelmed.
Atmosphere: 2
Food: 3
Service: 2
Excellent food very consistent each and every time complement to the chefsService is great like being among friendsThe atmosphere is a bit loud but what is a good patty without noiseKeep up the good work can't wait to go back
Atmosphere: 5
Food: 5
Service: 5
Delicious ? and big portions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, Baked Potato, Extra Fresh-Baked Bread, Caesar Salad
Fantastic bread and cinnamon butterMercedes is THE BEST serverFood is always AmazingCan beat the Quality of foodALWAYS great to get App and make your reservation for faster seating
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Texas Roadhouse, Potato, Baked Potato, Caesar Salad
Don’t waste your time or money at this restaurant. There’s a reason they don’t have high reviews. If I could do negative stars I would. Management they have now is absolutely terrible. Used to always love going here food and service used to be excellent not anymore, but after this evening never again. I wanted a good steak we drove a 2 hour round trip to come here get steak of which waitress was horrendous. She got everything wrong about our order. Once we spoke to a manager about it either manager didn’t care and never told the waitress of her mistakes or the waitress just doesn’t care bc never once apologized to us. She got our drink order brought drinks then took our food order and she disappeared. After 45 minutes waiting I had to ask someone else about our appetizers of which we had to say what ordered and that person didn’t even bring correct appetizer. And had to eat salad with hands bc THEY WERE OUT OF SILVERWARE!!! What restaurant runs out of silverware?!?!!!! Then when we finally get our food. My steak was so undercooked I couldn’t even eat it, was not brought out the gravy I ordered , And other entree we ordered no mushrooms and no sour cream of which when brought to us was loaded with mushrooms and sour cream brought. The waitress did absolutely nothing correct. She never even came to check on us. Neither of us could eat our food so did nothing but waste time. Next time will drive 2 hour round trip to Baton Rouge instead of Covington. Covington one has gone downhill with management they have now. Neither management or waitress acted like wanted to be there and obviously cared nothing about customers. Worst experience ever at this resturant. If this would’ve been our first time would’ve never eaten at another. But since we’ve been loyal customers for years we know this isn’t how it’s suppose to be ran. But we will never go to Covington resturant again unless management is changed. Ended up having to comeback home to cook ourselves dinner bc was so frustrated didn’t feel like going anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Busy place, but not a long wait and everything we ordered came out quickly. Probably should have gotten the smaller cut of prime rib, but it was delicious!
Atmosphere: 5
Food: 5
Service: 5
Our server cannot remember his name kept calling me and my husband lame and it was really starting to irritate us
Atmosphere: 5
Food: 5
Service: 3
HORRIBLE service. I waited an hour for me and my family's food (there is 3 of us.) Then my food wasn't cooked right. When we FINALLY got to ask for a remake it took ANOTHER hour. Worst part, it wasn't even slightly busy. BUT! None of this was our lovely waitresses fault.
Atmosphere: 2
Food: 1
Service: 1
My wife and I went this afternoon. The wait to be seated wasn’t bad at all. We were taken to an area of the restaurant where there was a party of approximately 20-25 people. I asked to be move and was told that I’d have to go back to the front and get back in line. We sat instead of going back. We were given out basket of rolls and that was the last time I saw a server at our table. The party of 20-25 had their whole order messed up and the gentleman whose birthday that they were celebrating didn’t even get his meal. Do better Texas Roadhouse!!!
Waited a hour on foodSteak was overcookedWon’t be back
Restaurantji Recommends
Usually, I love this place, but the food and service were not great this time! It's a shame, because my BF had never been there, and I was telling him how great the steaks were.
Atmosphere: 5
Food: 3
Service: 4
You can never go wrong with Texas Roadhouse, no matter what location you're at!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cactus Blossom, Baked Potato
Enjoyed very much. It was very busy and our waitress was top notch.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bone-In Ribeye, Ribs, Mashed Potatoes
Great food and service ?
Atmosphere: 4
Food: 5
Service: 5
I work at a smaller restaurant than this and we mange to ship out food to customers on Good Friday while packed quicker than this Texas road house.If you have an anticipation kink then I suggest going to this Texas Roadhouse because we waited at least an hour before leaving because our food never came. Such a coincidence that the food we ordered came when we left.
Atmosphere: 1
Service: 1