I really appreciate the service I received today and great customer service ?
Atmosphere: 5
NaToya
Not greeted, not acknowledged upon arrival, decided to eat somewhere else.
Atmosphere: 1
Food: 1
Service: 1
devin weber
I get the same sub everytime the meatball sub and I'm never disappointed
Atmosphere: 5
Food: 5
Service: 4
GEAUX PREAUX MEDIA
Best location with the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook Ladder Specialty Sub
Carolynn Lee
My sub wasn't toasted and they forgot to put cheese on itProbably won't go back. ?
Atmosphere: 3
Food: 3
Service: 3
Blaine Allen
Horrible customer service. Sandwich was sloppy and not made correctly as I requested.
Atmosphere: 1
Food: 1
Service: 1
Rakita Davis
I asked for the turkey bacon ranch sandwich and asked for the ranch on the side (they usually put too much). So I receive the sandwich and it has ranch on it. I asked for a remake and this is what I received. I guess because they were closing the jerk didn’t want to remake my sandwich when it was his mistake in the first place. Spent $30 at this place for this type of service. I will not be retuning to this place, only for my refund.
Atmosphere: 1
Food: 1
Service: 1
Michael Hargrave
Great subs. Will not go anywhere else for subs. Brought sister there for birthday and she won't get a sub anywhere else either. Can highly recommend hook and ladder. Got recommended by someone from Canada.Parking: Depends on time of day. Restaurant next door is also popular.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook Ladder Specialty Sub
Bel Pierre
Fast service, great
Food: 5
Service: 2
Recommended dishes: Club on a Sub
Tim Keith
Good sandwich.Good service.Clean place.Parking: Parking can be limited when it's eating time due to other restaurants near by.
The only reason I’m giving one star is so I can give a review. On Sunday Sep 24 @ 6pm at this specific location I ordered Hot Smoke BBQ sandwich and also I ordered a Turkey Bacon ranch sandwich. There was NO Barbecue Sauce and the sandwich was Cold on my Supposedly HOT Smoke Barbecue brisket sub. And on my Turkey Bacon Ranch sun the Bacon was RAW!!! I’m sure NOT all Firesub locations are disgusting like this one and I have a lot of respect and appreciate for the firefighters that own these establishments. But they really need to look into this location because if I could of have I wouldn’t have given a single star to this location but then I wouldn’t have been able to give a review
Atmosphere: 1
Food: 1
Service: 1
M R
They put my sandwich on the wrong kinda bread. But they are nice and friendly when you come in. Food looks and tastes
Atmosphere: 5
Food: 5
Service: 5
Elena Lamplugh
Can not express enough how nice they were and how much we enjoyed having lunch here. The food was perfect to order, everyone was helpful and super kind to my daughter. Great place to have nice little lunch if you have some time!
Atmosphere: 5
Food: 5
Service: 5
Keli D.
They never disappoint and friendly service. Meatball Sub, Hook and Ladder location in The Woodlands
Bruce Jacobsen
Great service, I usually get the same thing every time I visit. The smokehouse and a cup of chili. The chili on this visit was cold this time. It still tasted great, and I'm not the kind of person to send things back... I ate it anyways. Other then that, great visit.
I really appreciate the service I received today and great customer service ?
Atmosphere: 5
Not greeted, not acknowledged upon arrival, decided to eat somewhere else.
Atmosphere: 1
Food: 1
Service: 1
I get the same sub everytime the meatball sub and I'm never disappointed
Atmosphere: 5
Food: 5
Service: 4
Best location with the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook Ladder Specialty Sub
My sub wasn't toasted and they forgot to put cheese on itProbably won't go back. ?
Atmosphere: 3
Food: 3
Service: 3
Horrible customer service. Sandwich was sloppy and not made correctly as I requested.
Atmosphere: 1
Food: 1
Service: 1
I asked for the turkey bacon ranch sandwich and asked for the ranch on the side (they usually put too much). So I receive the sandwich and it has ranch on it. I asked for a remake and this is what I received. I guess because they were closing the jerk didn’t want to remake my sandwich when it was his mistake in the first place. Spent $30 at this place for this type of service. I will not be retuning to this place, only for my refund.
Atmosphere: 1
Food: 1
Service: 1
Great subs. Will not go anywhere else for subs. Brought sister there for birthday and she won't get a sub anywhere else either. Can highly recommend hook and ladder. Got recommended by someone from Canada.Parking: Depends on time of day. Restaurant next door is also popular.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook Ladder Specialty Sub
Fast service, great
Food: 5
Service: 2
Recommended dishes: Club on a Sub
Good sandwich.Good service.Clean place.Parking: Parking can be limited when it's eating time due to other restaurants near by.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hook Ladder Specialty Sub
Restaurantji Recommends
The only reason I’m giving one star is so I can give a review. On Sunday Sep 24 @ 6pm at this specific location I ordered Hot Smoke BBQ sandwich and also I ordered a Turkey Bacon ranch sandwich. There was NO Barbecue Sauce and the sandwich was Cold on my Supposedly HOT Smoke Barbecue brisket sub. And on my Turkey Bacon Ranch sun the Bacon was RAW!!! I’m sure NOT all Firesub locations are disgusting like this one and I have a lot of respect and appreciate for the firefighters that own these establishments. But they really need to look into this location because if I could of have I wouldn’t have given a single star to this location but then I wouldn’t have been able to give a review
Atmosphere: 1
Food: 1
Service: 1
They put my sandwich on the wrong kinda bread. But they are nice and friendly when you come in. Food looks and tastes
Atmosphere: 5
Food: 5
Service: 5
Can not express enough how nice they were and how much we enjoyed having lunch here. The food was perfect to order, everyone was helpful and super kind to my daughter. Great place to have nice little lunch if you have some time!
Atmosphere: 5
Food: 5
Service: 5
They never disappoint and friendly service. Meatball Sub, Hook and Ladder location in The Woodlands
Great service, I usually get the same thing every time I visit. The smokehouse and a cup of chili. The chili on this visit was cold this time. It still tasted great, and I'm not the kind of person to send things back... I ate it anyways. Other then that, great visit.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Large Brisket Sandwich