Popeyes Louisiana Kitchen

1501 Joe Hoy Dr, Franklin
(337) 828-0931

Recent Reviews

Jarrod Broussard

Have been sitting here over 30 minutes and was told it would be a 12 minute wait for some chicken. Several cars have come and gone since I have been here and still haven't received my order

Atmosphere: 1

Food: 1

Service: 1

Kyle Taylor

Place stinks and is very unpleasant to be inside

Atmosphere: 1

Food: 2

Service: 2

Ian Ruskoski

Clearly making a run for the worst Popeyes franchise in the US.

Towanna Linzer

Popeyes expensive now

Great Grandma lol

Shamesha had great customer service and the sweet tea and macaroni and cheese was delicious ?

Atmosphere: 5

Food: 5

Service: 5

Eli Stone

They closed an hour earlier then they're posted closing time we sat in the drive thru for 10 minutes and No one said anything about them being closed and all the lights were on.

Atmosphere: 1

Food: 1

Service: 1

Caitlin A. Petitfils

There's just something about the Franklin Popeyes that never fails to be.... absolute garbage. Always hard as a rock, overcooked, greasier than it should be (even for fried food), and tastes like OLD grease. 0/10. Do better - It's not like this small town has much as it is.

Kellie P.

First, they can't count past 5, evidently bc our 6pc only had 5. One blob of an unrecognizable cut and 4 tiny, warmed over pieces including a wing and leg that looked like they didn't give them time to grow up before it was processed. One piece smelled like it wasn't good. Fries were old, greasy, and warmed over. Red Beans tasted pepper and smoke. Biscuits? Rubber. One of the chicken sandwiches was ok, the other looked like it had been dropped on the floor or something then shoved in the bag. When we were picking up the order they all but threw it through the window of the vehicle. You could tell that were bothered by having to wait on us. Icing on the cake is that they don't answer the phone when you call. All of the above is just really sad bc this little town doesn't have much to offer in the way of food. I'll be calling corporate bc I paid almost $33.00 to feed my dog that crap. Which entree do I recommend? NONE. Based on my experience it's probably all disgusting.

Xeno.Cryptic

Was told 5 minute wait and waited 25 minutes to get my food. Rude manager. Smelled like straight

Atmosphere: 1

Food: 1

Service: 1

Marlene Smith

Made online order 15 minutes before arriving. Waited in drive thru for another 15 minutes. Got to window and was told to pull up. That was 20 minutes. This is not the first time this has happened. Just close it down already if can't get people to work. Worse customer service ever.

Atmosphere: 1

Food: 3

Service: 1

Phyllis D.

The manager was very loud and discourteous to the employees. Not a good place to visit.

Latonya stacy

First of all, they did not have anything that I ordered on the app and I had to cancel. Because they were too lazy to Give me the stuff that was available on my ticket.

Atmosphere: 1

Food: 1

Service: 1

Adam Zolinski

Worst place to get food and feel even worse for the staff that works here .more than one staff member was outside smoking . as I pulled by all I could smell is marijuana through the parking lot, Managers during night are very disrespectful especially the white female manager, who claimed no more chicken was being dropped for the night after asking if I could have my order fresh. never have the food that is being ordered whether it be sandwiches or chicken or more. Sat in the drive thru for more than 30 min just to wait an additional hour just to receive my food and when I did I was told they didn’t have anything else left to complete my order. Only a few 2 staff that was great and respectful took my order well other than that the others was absolutely terrible attitude and overall terrible customer service don’t know how this store is still operating , such a disgrace for the name of Popeyes chicken

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Large Coleslaw,

RJ Anslum

Sat in the drive through at the window for 15 minutes before my order was taken. Was sent to the waiting lane. I sat in the parking Lott for 1 hour before I recieved my food.

Atmosphere: 1

Food: 1

Service: 1

Michael Langston

Chicken was undercooked. I ended up paying for it later on in the

Atmosphere: 3

Food: 2

Service: 3

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