I've lived in franklinton all my life and never seen staff just not care like I did tonight. 7pm on Feb 24. My wife ordered the quarter pounder deluxe and it was raw to the point of falling apart. Only reason mine wasn't was because it was such a thin patty. I know it's a fast food place but at least make sure your grill is set right. Oh not to mention the guy I saw go to the bathroom and walk back out with hands as dry as he went in and immediately started handling food. Check y'all's cameras. I'm sure they caught everything. Awesome remodel though
Atmosphere: 4
Food: 1
Service: 1
cole brewer
Some workers are rude and curse alotParking: Side of store 14 spots to parkKid-friendliness: Activities for kidsWheelchair accessibility: Completely accessible for ♿️
Recommended dishes: Happy Meal, Big Mac, Chicken Mcnuggets
james stokes
Staff not attentive. Shorted my change. Orange juice machine was out. Had to ask for straws, salt, and catsup.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Mcmuffin
Tabitha Athey
McDonald's is great. I love a lot of what's on their menu, but the last few times I've been the fries taste refried in bad grease, the burgers are sloppy and the drinks are flat so decided I won't be going back till they got workers that care about their job and does it right.Parking: That's the best thing about the Franklinton McDonald's to be honest.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Happy Meal
The True Fg's “FgClan”
Didn’t get all my food only 1/2 of my order!!
Atmosphere: 1
Food: 1
Service: 1
Jamie Fuller
My favorite McDonald's! Managers and staff go above and beyond.! Food isn't always on point. Service makes up for it. You can always let them know if there is an issue.
Travis “Warren” Wilkes
The new Grimis birthday shake is the best thing I’ve ever had from the Golden
Atmosphere: 5
Food: 5
Service: 5
Travis Wilkes
The new Grimis birthday shake is the best thing I’ve ever had from the Golden Arches
Atmosphere: 5
Food: 5
Service: 5
Douglas Prater
3rd time I’ve had orders made and picked up have been completely wrongly made, kid’s hamburger with ketchup only with extra fries. No extra fries burger had came fully dressed with onions pickles and mustard with no ketchup. Double quarter lb with bacon lettuce only no condiments with large coke and fries. Double quarter with cheese fully dressed no bacon or fries or coke. Tbh when your daughter has started to double check on one of her favorites for anything wrong and has a mental break down that I have to call the store to speak to some one and I’m hung up on is Childish. ESPECIALLY if a customer is standing waiting for nearly 10mins for the order to be paid while you’re told by the cashier they will be back and asked other if they could finish up the order for her but they just stand look and waltz by. 45minutes with 20minute drive for improper work ethics and customer mistreatment for wrongly Made orders and even facial recognition of customer asking them to fix the burger and it still is done wrong.Kid-friendliness: None existing.
Hard nasty, overdone burger. Fries were old! Will not return.....
Atmosphere: 1
Food: 1
Service: 1
Charles Foster
This McDonald's gave me very quick service, was nicely set up, the bathrooms were above average and my Big Mac was very tasty but a bit dry. I had a courtesy cup of ice water with my meal. This was quick and easy for me as I stopped here for a quick bite during a business trip. Guy in Columbia Mississippi
Tigress08 Forever
Everyone was courteous and presented with a smile. Excellent customer service and the food was hot/fresh. Great job everyone.
Atmosphere: 5
Food: 5
Service: 5
Leroy Williams
Great customer service for was great but time to get lunch is 10:30 am food is
Atmosphere: 4
Food: 4
Service: 4
Nicole Price
Everyone there was mean and clearly hate their jobs. The food.was cold and and nasty and it was just thrown in the
I've lived in franklinton all my life and never seen staff just not care like I did tonight. 7pm on Feb 24. My wife ordered the quarter pounder deluxe and it was raw to the point of falling apart. Only reason mine wasn't was because it was such a thin patty. I know it's a fast food place but at least make sure your grill is set right. Oh not to mention the guy I saw go to the bathroom and walk back out with hands as dry as he went in and immediately started handling food. Check y'all's cameras. I'm sure they caught everything. Awesome remodel though
Atmosphere: 4
Food: 1
Service: 1
Some workers are rude and curse alotParking: Side of store 14 spots to parkKid-friendliness: Activities for kidsWheelchair accessibility: Completely accessible for ♿️
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Mccafé Vanilla Shake, Double Cheeseburger, Sausage Biscuit, Hamburger, Chicken Mcnuggets, Mcflurry with Oreo Cookies, McDonald's Big Mac, Spicy Crispy Chicken Sandwich, Cheeseburger
It was ok got my order wrong but it was
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Happy Meal, Big Mac, Chicken Mcnuggets
Staff not attentive. Shorted my change. Orange juice machine was out. Had to ask for straws, salt, and catsup.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Mcmuffin
McDonald's is great. I love a lot of what's on their menu, but the last few times I've been the fries taste refried in bad grease, the burgers are sloppy and the drinks are flat so decided I won't be going back till they got workers that care about their job and does it right.Parking: That's the best thing about the Franklinton McDonald's to be honest.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Happy Meal
Didn’t get all my food only 1/2 of my order!!
Atmosphere: 1
Food: 1
Service: 1
My favorite McDonald's! Managers and staff go above and beyond.! Food isn't always on point. Service makes up for it. You can always let them know if there is an issue.
The new Grimis birthday shake is the best thing I’ve ever had from the Golden
Atmosphere: 5
Food: 5
Service: 5
The new Grimis birthday shake is the best thing I’ve ever had from the Golden Arches
Atmosphere: 5
Food: 5
Service: 5
3rd time I’ve had orders made and picked up have been completely wrongly made, kid’s hamburger with ketchup only with extra fries. No extra fries burger had came fully dressed with onions pickles and mustard with no ketchup. Double quarter lb with bacon lettuce only no condiments with large coke and fries. Double quarter with cheese fully dressed no bacon or fries or coke. Tbh when your daughter has started to double check on one of her favorites for anything wrong and has a mental break down that I have to call the store to speak to some one and I’m hung up on is Childish. ESPECIALLY if a customer is standing waiting for nearly 10mins for the order to be paid while you’re told by the cashier they will be back and asked other if they could finish up the order for her but they just stand look and waltz by. 45minutes with 20minute drive for improper work ethics and customer mistreatment for wrongly Made orders and even facial recognition of customer asking them to fix the burger and it still is done wrong.Kid-friendliness: None existing.
Restaurantji Recommends
Hard nasty, overdone burger. Fries were old! Will not return.....
Atmosphere: 1
Food: 1
Service: 1
This McDonald's gave me very quick service, was nicely set up, the bathrooms were above average and my Big Mac was very tasty but a bit dry. I had a courtesy cup of ice water with my meal. This was quick and easy for me as I stopped here for a quick bite during a business trip. Guy in Columbia Mississippi
Everyone was courteous and presented with a smile. Excellent customer service and the food was hot/fresh. Great job everyone.
Atmosphere: 5
Food: 5
Service: 5
Great customer service for was great but time to get lunch is 10:30 am food is
Atmosphere: 4
Food: 4
Service: 4
Everyone there was mean and clearly hate their jobs. The food.was cold and and nasty and it was just thrown in the