Subway

15016 LA-44, Gonzales
(225) 622-1144

Recent Reviews

R G

Sandwich Disaster!My Family and I tried ordering 3 different sandwiches only to be told they are out of Meatballs then Tuna and then Philly cheese steak. So we tried to order pizzas and guess what not available also. So we said it might be easier if you tell us what you do have. Finally I ordered an All American Club and I turned around for 5 seconds and they put a half pound of mayonnaise on it. We ended up leaving after that. We have tried this Subway 3 times now and we have had issues every single time. Last time they gave us someone else’s order. As far as we are concerned 3 strikes and you’re out…

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Subway Footlong Cookie

Cat Castay

Yesterday, a coworker and I went to this location. Not only did it take 20+ minutes in line (wasn’t very busy) but the girl at the register was rude, moody and she didn’t seem to want to help what I assume was a new employee when she was CLEARLY struggling. We scanned the bogo w/fountain drink coupon. It was NOT applied to our order. We DID NOT order a meatball sub. We DID NOT buy a signature wrap. It would be appreciated if someone could reach out and correct this. Our staff come to this location EVERYDAY. We give this location a lot of business. I used to love coming to this location but i will not be returning.

Atmosphere: 1

Food: 2

Service: 1

Mitzi Freeze

I work as a delivery driver, and I stop here a lot. Everyone at this location is awesome! They are always happy, and very skilled at remembering my order everytime I come in. The food is always hot, fresh, and delicious. The manager Liz is very friendly as well. They all feel like family. I look forward to my stops here.❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg & Cheese

Brittany White

Very rude and unprofessional. Was hung up on when called the store and when I went in the store I was told she didn’t have time for it. Not helpful with the online app. Have used this store multiple times and never been treated so bad. Will drive past it for now on!

Atmosphere: 1

Food: 1

Service: 1

Kierra Johnson

Highly disappointed, horrible staff, and my sandwich bread was very hard. I rather go the extra miles to a different subway. This was not the first time the bread was this hard, and they barely even had any options. The bread feels like it's a few days old. Will not be going

Atmosphere: 1

Food: 1

Service: 1

Trent Mullikin

I never leave reviews but Jaden and Kamora (sp?) deserve a shoutout. I eat here frequently and they both are personable, patient, and polite. All Subways sell the same sandwiches but the service sets this one apart.

Atmosphere: 5

Food: 5

Service: 5

Kaylin Breaux

My whole family loves this subway location. We especially Ms. Connie. She always provides excellent customer service and is a pure joy.

Pete Bishop

They made our sandwiches just right and hooked it up without overcharging us

M R

It was subway. Just like all the rest. They were limited on bread choices and didn't have my garden salsa chips. The strawberry lemonade was not churning and it tasted funny.

Atmosphere: 3

Food: 5

Service: 3

Jane McConnell.

Bad communication regarding items on sandwich and who was making it. Menu on wall doesn't show all choices.

Laynie smith

Open for breakfast!!! Walked in order an egg sandwich!!! I was told sorry no eggs!!! Really!!! I walked out!!! What's the point of opening for breakfast????

Christopher Troy

Consistently terrible delivery. First time, delivery was never delivered (and it was never even marked as delivered, I just checked) yet they refused to give a refund, kept telling me to call them. They essentially stole $20 out of my pocket.Second time, the order came 2-3 hours late. My sandwich was disgusting at that point and not worth eating. It was tuna.Third time, which was today- they simply cancelled my order and didn't call to say why, and I refuse to call them to ask why. Honestly, they did me a favour by cancelling it. I've given this location way too many chances but at this point I'm not surprised that they're not improving. 3rd time's a charm, I won't be ordering from this location again.Can't wait until a different location offers delivery via DoorDash. They try to act like it's DoorDash's problem but as far as I'm concerned if I'm ordering through Subway's mobile app, it's on them to give me a refund if necessary and make sure I'm contacted if it's obvious a delivery is having problems. How hard is it to contact your customers? I hope this review stings because you lot deserve it.Get new management or someone with a brain that can resolve customers' problems.

Karen Young

My Grandson said it was the best Subway he's ever had. He wants Subway to send coupons that aren't out dated, so we can go more often.

Ashley Williams

I always come to this subway and it always smells clean , i love the line up of teenage girls they have because they are so sweet, helpful and very respectful, i tip every time i come!

Kaleigh404

Extremely unprofessional staff, the employees were a bunch of teenagers that were literally cursing very loudly infront of all the customers. I can’t believe how rude and disrespectful.

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