Took 20 plus minutes for.... a.... sub... not a 5 course meal, a sub. I know i am impatient, but guess what firehouse? How does jimmy johns or jersey mikes give u fast service? I hope firemen don't take this long to make put out a fire.
Janah Verdin Torrance
Always friendly service. Location is clean and speedy with orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook
Veera Videos
Super rude ladies working 6/14/23..ordered 30 mins before close and they had attitude about that fact loudly and verbally, repeating "15 minutes left". Was given the completely wrong sandwich and didn't notice until home because they basically forced me out the door. Made to feel a bother for getting a drink because they were cleaning the machine, & they locked the door 15 mins before close with customers inside. Close the place earlier if your employees are so miserable in the last hour.
Atmosphere: 1
Food: 1
Service: 1
Kenny Dotson
Bad service all together, wrong order and bad attitudes
Ian Turpin
Unimpressed. Sandwiches were ok, potato soup was trash.
Chris Schledt
Reliable sandwich stop in Hammond. Have come here several times - always good. Most recently had the philly steak n cheese. Was tasty. I always feel like the medium is a little small for the money but overall it's a good lunch and you won't do much better anywhere else with costs these days.
Atmosphere: 4
Food: 4
Service: 5
David Guzzardo
How many fast food places have you been repeatedly and no one ever takes notice!Three other employees available, but the manager personally prepared and served to my table. Even comp me a drink, outstanding service that’s hard to find these days!Fresh made sandwiches, so it takes a little longer and sorry There’s no five dollar foot longs here.Support, hard-working, local businesses that deserve it!
cissy Florida
Try the hook and ladder! It's piled high and delicious!Vegetarian options: Everything is fantastic! You have so many choices and they can make it anyway you want it! ? Plenty of parking very kid friendly, what kid doesn't like a firehouse where the firemen eat?Parking: Don't know the number but plenty of you are unable to find a spot it's worth a take outWheelchair accessibility: Always!Dietary restrictions: Look above. Yes anyway you want it veggies salad
This particular location has been on the decline for some time now. Terrible customer service and horrible attitude from the employees that you won't find at any other Firehouse location or likely any other business, for that matter. VERY slow getting orders processed even during non peak times. It's start with the management and ownership and if changes aren't made, you can start the clock on this franchise location. There are far too many other quality restaurant establishments in this community to patronize and spend your hard earned money than put up with rude and disrespectful employees and a substandard dining experience.
Clark
Awesome food
Dave
Great food and friendly staff.
Keith Crave
Ordered one simple sandwhich 3 people came in after me still haven't received my order.Update : I asked about my sandwich they took about 4 more minutes to get it ready and then replied with a highly sarcastic "sorry you had to wait"Let's be real though .... customer service is dead. I won't be eating at this firehouse again. I'm pretty sure they don't care, but I'd imagine once the bottom line suffers customer service will be important again.
Fast and
Atmosphere: 4
Food: 4
Service: 4
Absolutely not waiting 20-30 min for a sandwich.
Atmosphere: 1
Food: 1
Service: 1
Took 20 plus minutes for.... a.... sub... not a 5 course meal, a sub. I know i am impatient, but guess what firehouse? How does jimmy johns or jersey mikes give u fast service? I hope firemen don't take this long to make put out a fire.
Always friendly service. Location is clean and speedy with orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook
Super rude ladies working 6/14/23..ordered 30 mins before close and they had attitude about that fact loudly and verbally, repeating "15 minutes left". Was given the completely wrong sandwich and didn't notice until home because they basically forced me out the door. Made to feel a bother for getting a drink because they were cleaning the machine, & they locked the door 15 mins before close with customers inside. Close the place earlier if your employees are so miserable in the last hour.
Atmosphere: 1
Food: 1
Service: 1
Bad service all together, wrong order and bad attitudes
Unimpressed. Sandwiches were ok, potato soup was trash.
Reliable sandwich stop in Hammond. Have come here several times - always good. Most recently had the philly steak n cheese. Was tasty. I always feel like the medium is a little small for the money but overall it's a good lunch and you won't do much better anywhere else with costs these days.
Atmosphere: 4
Food: 4
Service: 5
How many fast food places have you been repeatedly and no one ever takes notice!Three other employees available, but the manager personally prepared and served to my table. Even comp me a drink, outstanding service that’s hard to find these days!Fresh made sandwiches, so it takes a little longer and sorry There’s no five dollar foot longs here.Support, hard-working, local businesses that deserve it!
Try the hook and ladder! It's piled high and delicious!Vegetarian options: Everything is fantastic! You have so many choices and they can make it anyway you want it! ? Plenty of parking very kid friendly, what kid doesn't like a firehouse where the firemen eat?Parking: Don't know the number but plenty of you are unable to find a spot it's worth a take outWheelchair accessibility: Always!Dietary restrictions: Look above. Yes anyway you want it veggies salad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook Ladder Sub
Restaurantji Recommends
This particular location has been on the decline for some time now. Terrible customer service and horrible attitude from the employees that you won't find at any other Firehouse location or likely any other business, for that matter. VERY slow getting orders processed even during non peak times. It's start with the management and ownership and if changes aren't made, you can start the clock on this franchise location. There are far too many other quality restaurant establishments in this community to patronize and spend your hard earned money than put up with rude and disrespectful employees and a substandard dining experience.
Awesome food
Great food and friendly staff.
Ordered one simple sandwhich 3 people came in after me still haven't received my order.Update : I asked about my sandwich they took about 4 more minutes to get it ready and then replied with a highly sarcastic "sorry you had to wait"Let's be real though .... customer service is dead. I won't be eating at this firehouse again. I'm pretty sure they don't care, but I'd imagine once the bottom line suffers customer service will be important again.
Great food. Plenty of places to sit down and eat.
Atmosphere: 5
Food: 5
Service: 5