If the service is good, it would be a good restaurant. The service when we were there was the POOREST I have EVER seen in a restaurant. There were two waitresses for the entire restaurant. We waited a long time to order, food was brought out all at the same time basically with the exception of ONE of the appetizers and the salad wasn't brought out at all until I asked about it. The food may have been sitting as it wasn't all warm. My husband's steak was perfectly med. rare while mine was ordered the same but was med. well however after the LONG wait and with the waitress not even coming by to ask if everything was OK, I was unable to return it. My husband couldn't get a drink refill for a while and then never another one. There was other staff that did come toward the end after another lady got very angry and loud but for the most part, it seemed that nobody cared much about the service or either wasn't trained. I left a 20% tip but the service was worth 5% at best. The food was pretty good and would have been almost excellent had it been the proper temperature. I MAY try them again as food tasted pretty good but we did not receive $190 of service by any means and cold food served all at once was not worth that price.
Danielle Landry
Very bad service. And the fried fish was disgusting and over priced
Kevin P.
I literally only go here because we get free food tickets to boomtown. And every single time is never impresses me. Even ordering Togo is a nightmare. The place itself is decent, nothing that crazy but boomtown can definitely renovate it and make the place more sensible. Currently it's almost like a hole in the wall that locals know. There's so much more potential they can do with it but I guess they're just trying to profit as much as possible. I've been here numerous times for dine in and service is always slow. Like it never gets better. Always slow from the seating to the waiter. Every time. The food...unbelievably overpriced for what you get. Ridiculous prices for mediocre food. I swear I can do better with steaks from Walmart. Every time I order steak for medium rare or medium, it is either extremely under cooked or overcooked. I'm fully convinced they hire just anybody behind the kitchen. Every thing else is really mediocre from the lobster to the pasta. Sides are average at best. The best thing about this place is the complimentary bread and butter. That's literally it. Nothing else is worth it. Like at all. Do not consider going here please. Go eat outside of boomtown.
Joe Mama
The staff was nice and friendly. Although, it took entirely too long for the food to arrive at the table. The food was good except for the steak. Specifically the 32oz steak, flavorless, chewy, and burnt on some ends. definitely had better.
Nina Daughtry
I’ve eaten here a few times And I was extremely satisfied The service was impeccable Always a smile ! The steaks melt in your mouth
Shared with: Public
The food is ok but there oysters are not good at all and I don’t like their onions rings .. I love there shrimp.. their crab cakes are nasty they bring them out cold they need a better sauce to go with the crab cakes
Sheryl Boudy
Ordered the Wedge Salad for the first time and it exceeded expectations. Full of crumbled blue cheese, bacon and a delicious balsamic glaze. The Fish was delicious, hot and a thick filet that was fried to perfection. Overall, a great meal.
Schonta willis
They have the best steaks nice and juicy. The customer service was great as well!
wendyt
The waitress did not check on the group for refills and the final bill .. we waited over 30 mins . Table was recently restored/restrained / painted All 4 guest walked away with brown strain or paint on our shirts Thank you Wendy Thibodeaux
JayJ
Our server Jessica was outstanding, from her big smile, great attitude, on spot with service and made our experience so much more enjoyable. What ever you are paying her is not enough. Food was best we had on our trip by far.
The food was good. The service left a lot to be desired. My steak was prepared wrong but the flavor was great. My waitress was very INATTENTIVE, I went without drink for about 10 minutes and several times I had to ask others to get her.
Hope Soto
The staff at Pier 4 were extremely courteous and friendly. The food however, for the price, left much to be desired. We had the dual lobster and the 8oz filet, which had to be sent back twice. We also had the ala carte asparagus which consisted of 6 asparagus spears for the "low" price of $6.95. We found the quality of the food for the price left much to be desired.
Renita Cosgrove
Had a wonderful dinner tonight with my husband. My awesome host, Gordon Danos , treated my husband and I to a really nice dinner. Elsa, our server, gave us really great service. It was a wonderful way to spend my birthday.
SCOTTS
Let me start by saying the waitress did an amazing job despite the fact that the kitchen made her job almost impossible. The wait time was over a hour and a half once we placed our order and when the food finally came out, my wife's steak was under cooked and extremely fatty. We sent it back only to have another extended wait. We were very disappointed with the kitchen service.
Louis Fouquet
The food is awesome! The cook and staff greet you and make you feel comfortable. Jessica is an awesome waitress!
If the service is good, it would be a good restaurant. The service when we were there was the POOREST I have EVER seen in a restaurant. There were two waitresses for the entire restaurant. We waited a long time to order, food was brought out all at the same time basically with the exception of ONE of the appetizers and the salad wasn't brought out at all until I asked about it. The food may have been sitting as it wasn't all warm. My husband's steak was perfectly med. rare while mine was ordered the same but was med. well however after the LONG wait and with the waitress not even coming by to ask if everything was OK, I was unable to return it. My husband couldn't get a drink refill for a while and then never another one. There was other staff that did come toward the end after another lady got very angry and loud but for the most part, it seemed that nobody cared much about the service or either wasn't trained. I left a 20% tip but the service was worth 5% at best. The food was pretty good and would have been almost excellent had it been the proper temperature. I MAY try them again as food tasted pretty good but we did not receive $190 of service by any means and cold food served all at once was not worth that price.
Very bad service. And the fried fish was disgusting and over priced
I literally only go here because we get free food tickets to boomtown. And every single time is never impresses me. Even ordering Togo is a nightmare. The place itself is decent, nothing that crazy but boomtown can definitely renovate it and make the place more sensible. Currently it's almost like a hole in the wall that locals know. There's so much more potential they can do with it but I guess they're just trying to profit as much as possible. I've been here numerous times for dine in and service is always slow. Like it never gets better. Always slow from the seating to the waiter. Every time. The food...unbelievably overpriced for what you get. Ridiculous prices for mediocre food. I swear I can do better with steaks from Walmart. Every time I order steak for medium rare or medium, it is either extremely under cooked or overcooked. I'm fully convinced they hire just anybody behind the kitchen. Every thing else is really mediocre from the lobster to the pasta. Sides are average at best. The best thing about this place is the complimentary bread and butter. That's literally it. Nothing else is worth it. Like at all. Do not consider going here please. Go eat outside of boomtown.
The staff was nice and friendly. Although, it took entirely too long for the food to arrive at the table. The food was good except for the steak. Specifically the 32oz steak, flavorless, chewy, and burnt on some ends. definitely had better.
I’ve eaten here a few times And I was extremely satisfied The service was impeccable Always a smile ! The steaks melt in your mouth
The food is ok but there oysters are not good at all and I don’t like their onions rings .. I love there shrimp.. their crab cakes are nasty they bring them out cold they need a better sauce to go with the crab cakes
Ordered the Wedge Salad for the first time and it exceeded expectations. Full of crumbled blue cheese, bacon and a delicious balsamic glaze. The Fish was delicious, hot and a thick filet that was fried to perfection. Overall, a great meal.
They have the best steaks nice and juicy. The customer service was great as well!
The waitress did not check on the group for refills and the final bill .. we waited over 30 mins . Table was recently restored/restrained / painted All 4 guest walked away with brown strain or paint on our shirts Thank you Wendy Thibodeaux
Our server Jessica was outstanding, from her big smile, great attitude, on spot with service and made our experience so much more enjoyable. What ever you are paying her is not enough. Food was best we had on our trip by far.
Restaurantji Recommends
The food was good. The service left a lot to be desired. My steak was prepared wrong but the flavor was great. My waitress was very INATTENTIVE, I went without drink for about 10 minutes and several times I had to ask others to get her.
The staff at Pier 4 were extremely courteous and friendly. The food however, for the price, left much to be desired. We had the dual lobster and the 8oz filet, which had to be sent back twice. We also had the ala carte asparagus which consisted of 6 asparagus spears for the "low" price of $6.95. We found the quality of the food for the price left much to be desired.
Had a wonderful dinner tonight with my husband. My awesome host, Gordon Danos , treated my husband and I to a really nice dinner. Elsa, our server, gave us really great service. It was a wonderful way to spend my birthday.
Let me start by saying the waitress did an amazing job despite the fact that the kitchen made her job almost impossible. The wait time was over a hour and a half once we placed our order and when the food finally came out, my wife's steak was under cooked and extremely fatty. We sent it back only to have another extended wait. We were very disappointed with the kitchen service.
The food is awesome! The cook and staff greet you and make you feel comfortable. Jessica is an awesome waitress!