Midway Pizza

1 Terminal Dr, Kenner
(504) 303-7500

Recent Reviews

Sharyn

After reading multiple reviews of all the restaurants in this airport (none of which were good) we decided to ‘wing it’ and see what we could find by ourselves.We settled on Midway as the food looked good and what we were after.The server, however, was not pleasant to start with. We gave her our order of a Meatball Sub and a Meatball and Mozzarella Personal Pizza and a couple of sodas. When the food arrived, it was actually tasty. Really hot and definitely hit the spot.The service did get better later when we were advised to take our time and not rush to go but the initial interaction was still fresh in our minds.The choices are not great at this airport (trust me, we stopped at more than one prior to this one) so maybe just go for the food - to which we would recommend.

Atmosphere: 3

Food: 4

Service: 3

Frank Spadea

We pass through every month and the majority of the staff is always angry. If they really hate their job so much they should look for somewhere that they don’t have in interest with people. I always try to go above and beyond to be nice since I was in the service business. This place is hurt by their staff.

Atmosphere: 3

Food: 3

Service: 1

Ciara Allen

The pizza is delicious, but it takes too long to cook. It takes about 3 minutes just to get a server to take your order. One of the device charging stations has not been working for weeks.

Atmosphere: 5

Food: 5

Service: 1

Jose Avalos

Food was pretty decent. The service however, absolutely terrible. Waitress was rude, hardly made eye contact or spoke. Walked away while we were still talking, garbage

Atmosphere: 2

Food: 3

Service: 1

Erman Akbay

Horrible service

Chris Gorman

Wish I could give this place a good rating because the food looked amazing, but unfortunately after 5 minutes of standing they told us to seat ourselves and then neither of the 2 servers said hi or took our order for the next 20 minutes. Just wandered by aimlessly, so we left and went elsewhere. The one item I did see get delivered looked like it would have tasted fantastic had we been able to order it. :(

Service: 1

Jude Kelly

Please don’t come to this place. I came here to get dinner before my flight home. There was an hour before my flight boarded so I decided to come to Midway Pizza. When we arrived we went to give our order to the woman making pizzas. Without looking up, she rudely told us to order at the bar. We walked up to the bartender working at the bar and watched as he painfully slowly made a drink. After he finished the drink he took our order, still extremely slowly. We then waited 20 minutes for our pizza and 2 sandwiches to be ready. When we hadn’t been called to receive our food we went to the woman making the pizzas and asked how long it would take for them to by ready. After showing her the receipt, she said that she never got our order. She called across to the bartender and told him she never got the order. He then walks over saying that he, “did it again.” At this point our flight was boarding in 15 minutes so we asked if we had time to get our food. The woman said she could make it in time, but after 15 minutes of waiting, our pizza was still in the oven and our sandwiches were still not started. We told them we had to leave and that we needed a refund. The bartender weakly apologized and gave us the refund, seeming not to care whatsoever. I wish I could review the food, but unfortunately I never received it. The only positive experience I had at this place was the decoration of the walls.TL;DR: failed to put in order, never got food

Atmosphere: 2

Food: 1

Service: 1

Julina Navarro Sosa

Came on my lunch break at 715pm and was told by the obese latino man at the bar they were no longer taking orders even though they don't close until 9pm and I've ordered as lat as 8pm before. There were about 4 pizzas lined up ready to be baked for customers. So if you were closed why did the cook have the pizzas laid out for potential orders? Extremely unprofessional. I'll be taking my hard working pizza money to Mondo in the future.

Service: 1

Collins Sigler

For airport food/ airport pizza. It was excellent!

Atmosphere: 5

Food: 5

Service: 5

Trenton Large

Leah was extremely rude.

Marc Staats

Waited for 20 minutes with no server in sight.

Atmosphere: 1

Service: 1

Langee Twentytwo

New Orleans has set the bar really low for any type of service and this place just limbo’d right under it. I thought 55 minutes before boarding was plenty of time for a sandwich and pizza. They proved me wrong. The employees are so disoriented it brings the entire atmosphere down.

Atmosphere: 1

Service: 1

Zsolt Molnár

Great service and atmosphere but the worst pizza dough ever. The salad was

Atmosphere: 5

Food: 1

Service: 5

MiLani Ramos

They wouldn't even take my order. Said they were backed up. Didn't ask if I wanted to wait which I would have because I was early for my flight. Didnt tell me when I could come back, just turned me away. On a Wednesday afternoon. Ridiculous.

Food: 1

Service: 1

Brandon Beyer

TL;DR: skip it.We were there at 3 pm on 12/17/23. I want to start with the fact that the bartender on duty was amazing, super attentive and very personable... And super apologetic for everything that is wrong with this place.We sat down and before we ordered our drinks we were told there was no food available. About 20 minutes later the bartender let us know that the cook showed up but they would only be serving small pizzas, which seemed strange as there is literally no difference between a 7" and 14" pie except the size of the crust. We were told that it was the manager's deccision, and I use the term manager loosely.Due to the food situation we decided to try elsewhere (not too many great options at MSY). While I was waiting to pay my tab, the manager, who up to this point did nothing to help out her staff, came up to me asking if I had been helped yet (had been 15 feet from her for the past half hour drinking our cocktails) in a tone that, to me, implied that the bartender was not taking car of customer. Once I told her that we had been helped and just want Les to pay up, she walked back over to her leaning place and did not acknowledge me again. As I stood there eating for bartender to finish helping others, the manager began making personal calls.The lack of effort on the managers part was dismal and if she worked at one of the restaurants that I used to run, she would be fired on the spot.Same day update: the "manager" was down at Leah's Kitchen, another restaurant owned by the same parent company (Delaware North), leaning on a kitchen counter carrying on conversation with the cooks for about 20 minutes.

Atmosphere: 3

Food: 1

Service: 5

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