Just wanna give a shot out to Maileah! She Greetes us as soon as we walks In with an amazing personality! Amazing customer service in a timely manner! Highly recommended you go Holla at my girl Maileah at chills!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Dipper, Skillet Queso
Tenesia Williams
Parking: Awesome thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Chicken Pasta, House Side Salad
Jim Vanderford
Server took order and never returned to table. Order was not correct, but could not find anyone to complain to. There were literally more employees than guests. Overall terrible experience, will not return to this location.
Atmosphere: 2
Food: 3
Service: 1
michael michael
Always good
Matthew Baldwin
Riley did great serving us. Quick lunch with longtime friend as I passed through from Laredo, Texas to Orlando, FL.
Atmosphere: 5
Food: 5
Service: 5
Jeremy Marceaux
While the food was decent the service was slow being how there were only 15-20 people there, but the shocker was the price, 3 drinks and appitizer, I had the half rack of ribs, and my date had the surf and turf, both on the high end so k expected a $40-$60 price tag, but no $88.76. Never again. That was outrageous.
Atmosphere: 2
Food: 3
Service: 2
Brian
Came in for lunch and was seated right away. The waiter was down to earth and brought our drinks our quickly. Took the three of us a few minutes to decide to which the waiter was very patient. I don't remember what the others ordered, but I went with the Chipotle Bowl. The bowl has a good amount of food, and it's full of flavor. Good food, service, and atmosphere...
Atmosphere: 5
Food: 5
Service: 5
Julia Saltsman
The food was great, wasn't too busy.
Atmosphere: 5
Food: 5
Service: 4
Bailey Stock
This specific Chili’s is NOT SAFE, service was TERRIBLE, and we were stuck for HOURS.Let me explain… The pinhook location is okay during the day, but once it gets dark, the atmosphere becomes scary.We didn’t know what lied ahead. Me, my boyfriend, and a friend went out for an affordable dinner. We arrive and get seated immediately and we’re nearly the only customers there (it was 8pm). We scope the room and see a group of employees chilling by the kitchen door. We finally order our drinks and wait. We get to order soon after and chat for a few. Suddenly, we hear people getting reckless out in front of the building. A young man ran in and a young woman, employee of chilis, runs out and they are yelling at each other literally about to break in a fight, and the other employees were pulling the girl back and kicking the guy out. We felt like we couldn’t move, we didn’t know what we should do, so we didn’t move and watched. Things finally cool down and we’re at awe at what just happened. Maybe the woman was innocent, because the man came at her at work, but we had no background information obviously.Either way, it took super long to get our food, and when we finally got it, it was barely warm, we didn’t get our appetizer until we left, which was supposed to be cheese sticks and there were only two. I’ve heard many horror stories about this chilis, and the majority usually goes to another location, so please take my word for it.Go the extra ten minutes to go to another location in Lafayette. This one is not worth it, especially at night.
Atmosphere: 1
Food: 1
Service: 1
Emily Campo
Horrible Service... I placed a curb side pick up. They forgot the guacamole...Salsa and quaso wasn't closed good and they both dumped. When I called I was told to drive back for guacamole but nothing was said about the salsa and quaso I didn't get to eat.
TERRIBLE SERVICE!!!! Bartender served us, no refills after telling us she was going to get it, playing on phone in front of us, had to get up to get our own napkins/condiments, apologized to us for the service while washing dishes in front of us but still not ever getting us a single refill or anything we asked the entire time we were there. People came in and never got seated so they left while we were here, which we could hear her laughing about with a table she was serving. This made the experience very uncomfortable which caused us to leave without hardly even eating our food, which was honestly not even the problem. The food was actually good. The service is just so bad I would not ever come to this particular location again. Very rude and made it super uncomfortable and hard to enjoy the food.
Atmosphere: 1
Food: 5
Service: 1
Tara Laxey
The family and I went the other day. Had a few grandchildren with us. I must say everything was pleasant. Our waitress Ty was very sweet and attentive. The manager Mariah made us feel so welcomed. She even had little conversations with the grandchildren and made them feel very special. This was our first time at this location. The food was delicious and atmosphere extremely delightful. We will definitely be returningParking: Great options for parkingKid-friendliness: The manager was so sweet to our grandchildren. Kid friendly menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Wings Southwestern Eggrolls, Steak Fajitas for Two, Cajun Chicken Pasta, Just Bacon Burger
Henry Galvis Silva
21 USD steak and see the picture. Unbelievable.
Food: 1
Frankie Butler
Sat at bar with a friend and had a great time food was good and bartender was very attentive!!
Just wanna give a shot out to Maileah! She Greetes us as soon as we walks In with an amazing personality! Amazing customer service in a timely manner! Highly recommended you go Holla at my girl Maileah at chills!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Dipper, Skillet Queso
Parking: Awesome thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Chicken Pasta, House Side Salad
Server took order and never returned to table. Order was not correct, but could not find anyone to complain to. There were literally more employees than guests. Overall terrible experience, will not return to this location.
Atmosphere: 2
Food: 3
Service: 1
Always good
Riley did great serving us. Quick lunch with longtime friend as I passed through from Laredo, Texas to Orlando, FL.
Atmosphere: 5
Food: 5
Service: 5
While the food was decent the service was slow being how there were only 15-20 people there, but the shocker was the price, 3 drinks and appitizer, I had the half rack of ribs, and my date had the surf and turf, both on the high end so k expected a $40-$60 price tag, but no $88.76. Never again. That was outrageous.
Atmosphere: 2
Food: 3
Service: 2
Came in for lunch and was seated right away. The waiter was down to earth and brought our drinks our quickly. Took the three of us a few minutes to decide to which the waiter was very patient. I don't remember what the others ordered, but I went with the Chipotle Bowl. The bowl has a good amount of food, and it's full of flavor. Good food, service, and atmosphere...
Atmosphere: 5
Food: 5
Service: 5
The food was great, wasn't too busy.
Atmosphere: 5
Food: 5
Service: 4
This specific Chili’s is NOT SAFE, service was TERRIBLE, and we were stuck for HOURS.Let me explain… The pinhook location is okay during the day, but once it gets dark, the atmosphere becomes scary.We didn’t know what lied ahead. Me, my boyfriend, and a friend went out for an affordable dinner. We arrive and get seated immediately and we’re nearly the only customers there (it was 8pm). We scope the room and see a group of employees chilling by the kitchen door. We finally order our drinks and wait. We get to order soon after and chat for a few. Suddenly, we hear people getting reckless out in front of the building. A young man ran in and a young woman, employee of chilis, runs out and they are yelling at each other literally about to break in a fight, and the other employees were pulling the girl back and kicking the guy out. We felt like we couldn’t move, we didn’t know what we should do, so we didn’t move and watched. Things finally cool down and we’re at awe at what just happened. Maybe the woman was innocent, because the man came at her at work, but we had no background information obviously.Either way, it took super long to get our food, and when we finally got it, it was barely warm, we didn’t get our appetizer until we left, which was supposed to be cheese sticks and there were only two. I’ve heard many horror stories about this chilis, and the majority usually goes to another location, so please take my word for it.Go the extra ten minutes to go to another location in Lafayette. This one is not worth it, especially at night.
Atmosphere: 1
Food: 1
Service: 1
Horrible Service... I placed a curb side pick up. They forgot the guacamole...Salsa and quaso wasn't closed good and they both dumped. When I called I was told to drive back for guacamole but nothing was said about the salsa and quaso I didn't get to eat.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service was great on Ambassador location
TERRIBLE SERVICE!!!! Bartender served us, no refills after telling us she was going to get it, playing on phone in front of us, had to get up to get our own napkins/condiments, apologized to us for the service while washing dishes in front of us but still not ever getting us a single refill or anything we asked the entire time we were there. People came in and never got seated so they left while we were here, which we could hear her laughing about with a table she was serving. This made the experience very uncomfortable which caused us to leave without hardly even eating our food, which was honestly not even the problem. The food was actually good. The service is just so bad I would not ever come to this particular location again. Very rude and made it super uncomfortable and hard to enjoy the food.
Atmosphere: 1
Food: 5
Service: 1
The family and I went the other day. Had a few grandchildren with us. I must say everything was pleasant. Our waitress Ty was very sweet and attentive. The manager Mariah made us feel so welcomed. She even had little conversations with the grandchildren and made them feel very special. This was our first time at this location. The food was delicious and atmosphere extremely delightful. We will definitely be returningParking: Great options for parkingKid-friendliness: The manager was so sweet to our grandchildren. Kid friendly menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Wings Southwestern Eggrolls, Steak Fajitas for Two, Cajun Chicken Pasta, Just Bacon Burger
21 USD steak and see the picture. Unbelievable.
Food: 1
Sat at bar with a friend and had a great time food was good and bartender was very attentive!!
Atmosphere: 5
Food: 5
Service: 5