Freddy's Frozen Custard & Steakburgers

521 Bertrand Dr, Lafayette
(337) 456-4744

Recent Reviews

Ashley D

Was car #4 in drive through. Currently still in line. It’s been 40 min and can’t get out and just leave because of curbs. Will update with food quality when we get ours, but this wait for fast food is absolutely garbage

Charles M Martin

Absolutely Fantastic! Everything was made fresh and served HOT! We definitely enjoy their smash burgers, their shoestring fries are some of the best in the burger business.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Burger, Burger, Onion Rings

kenneth courville

Went into Lafayette, LA restaurant on Bertrand Drive yesterday at 4:45 pm for a burger. Was busy and I could not get waited on. Manager asked an off the clock employee to come help. Employee walked up to me to take my order, was stopped by the manager and told to take drive through orders. If they do not want to serve people inside the restaurant , they should close the lobby and just serve the drive-through.

Atmosphere: 1

Food: 4

Service: 1

Corey Pharis

I love this place. I always come by and get a Freddy’s original when I’m in town!

Atmosphere: 5

Food: 5

Service: 5

Armani Paige

The last two times I ordered a burger the first one was burnt and the second one was sloppy and look like somebody just threw onions and multiple pickles on my burger ! Will never order again very disappointed . Waste of

Food: 1

Service: 1

Zoe Wilson

TL;DR, the food sucks and the workers are so rude!! If you want to pay 60$ to wait forever, be ignored, and end up with cold food, this is the place for you.Ordered dinner for four tonight at 8:40 online, the app told us 12-15 minutes so we arrived around 8:55. Let me just start, as service workers, my friends and I can tolerate a lot in terms of inconvenience. We understand things get backed up.When we told the worker we had a mobile order, he said the food “wasn’t even close to done” and said something about pulling up with an attitude. We rode to the window where he ignored us for the next fifteen minutes, walking right past us and making eye contact multiple times before giving us full cups of melted custard and a food bag full of cold food. We still thanked him, trying to ease the tension and ask for sauces and he shut the door in our face, not a single word after I left the speaker.Before leaving we checked and found a missing order of chicken fingers. I went in and asked for them to remake just the 5 piece, and the worker dug through the bag, didn’t believe us at first, and then pointed at my onion rings saying that was what I ordered. We checked the receipt and eventually we got everything we ordered. But again with the attitudes. NO ONE acknowledged us and when we asked for what we paid for, we were the problem. The chicken was overly breaded, undercooked, and mushy, and the specialty fish sandwich looked undercooked as well. Everyone in there was so rude! And not to mention, we were the only car in the drive through for the 20-25 minute ordeal, and one of three other groups in the lobby, clearly not the busiest. We were met with so much hostility over four combo meals, so disappointed :(

Atmosphere: 1

Food: 2

Service: 1

Dean Breaux

Always yummy crispy steak burger !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Freddy's Original Double Cheeseburger

Brian Morris

Wonderful environment and food! A great place for all ages! Service is fast and the workers are very friendly and make you feel welcomed. 10/10 would recommend this location!Vegetarian options: Veggie burger, lettuce wraps, chicken optionKid-friendliness: Kid friendly, kids are welcomed

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Freddy's Shoestring Fries, Freddy's Original Double Cheeseburger, Burger, Patty Melt Burger

Olivia Murphy

Great food and custard! Wonderful customer service and fast food service! 10/10, DEFINITELY recommend!

Atmosphere: 5

Food: 5

Service: 5

Justin Begnaud

Was all good!

Food: 5

Service: 5

Kevin Martin Jr

Very speedy service. I’m a sucker for thin/crispy shoestring fries and they have just that. It wasn’t the best burger I’ve ever had, but it was really good in terms of fast food standards. It is a great place to have a date night on a budget. The place is very clean and offers a great modern diner experience. Definitely would come back!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Steak Burger

JMark Fletcher

You could read a newspaper thry the meat patty.Very thin meatNOT into potato string

Atmosphere: 4

Food: 2

Service: 4

Im Unknown

Great food and the ice cream is delicious!!

Atmosphere: 5

Food: 5

Service: 5

Audrey M.

If 0 was an option I would give it. The service was so slow. I just wanted ice cream and I waited for an hour and still didn't get my food.

heath blanchard

Great fast food joint with great selections, food wise and ice cream super clean and very nice

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Burger

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Freddy's Frozen Custard & Steakburgers

521 Bertrand Dr, Lafayette, LA 70506
(337) 456-4744