Me and my family came in on 09/02/23 at 1:30 to get a tea, the young lady running that shift was very un polite & unprofessional. We were new to the town was trying to find our forever tea place when we wanted to get one, but this will NOT be the place and I do not recommend this tea shop! Was not helpful what so ever. I asked for specialty drink and she told me “hopefully this isn’t a shake because if so I can not make it for you” I payed for a $12 specialty drink my drink was not what it was suppose to be! Lady gave me a loaded tea instead the specialty drinks I usually get in my old home town was creamy texture and I asked the lady if this was a specialty drink because usually it’s creamy she smiled and shook her head. She obviously does not know what she is doing at her job. So I payed for a $12 drink and it was not what I expected! Waited around to see what drink I wanted, I finally got in line she skipped me and got the woman behind me instead that ordered 4 to go drinks and I was there way before that lady was even in line. And I am big on customer service, don’t run a store with terrible customer service. Every store is different on flavors and what they have going on so help your customers on what teas and flavors they like. That will help you have people coming back!
Xuxa Green
Just left , customer service was not it . Not a hello … asking questions about flavors felt like we were bothering her.. family member was standing at the register but she tended to the customer that was NEXT in line . Never said thank you .. No reason to spend my money here again .
Kayla Nugent
Me and a group of friends walked in, first time being there. Was NOT welcomed, not a hey, not nothing. Was asking about flavors and it was like pulling teeth. Terrible experience will not be back.
Vange Brasseaux
Been sitting in the parking lot for 25 minutes and no one is here.No note on the door, checked FB and there is nothing saying that they will be closed today.Only thing I got out of this visit today was to walk my dog for several blocks to see all they have around here.Nice walk no drink.
Roslyn Andrus
Love their teas, so good.
Tori Francois
I was told about this place from a patient who raved about how good the teas were and the staff friendliness. Well I tried it this morning and I got total opposite. Only 1 of the 3 girls there spoke to me after I left the guy behind me go because I said that it was my first time there and I was unsure of what I wanted. She asked me what flavors I liked and if I liked sweet vs tart then told me about one tea. I wasn’t offered a punch I had to ask for one. When I worked at a different location I used to order from Craze in Johnston and they were awesome and greeted every time! I’ll try this place again to see if I get a different experience…….
Matt Landry
Awesome teas, lots of choices!
Joe W
I've been going to this location for a while and the drinks have always been great. I normally get bottles to take back home and put in the fridge. The last two bottles I got were extremely watered down and not sweet at all. I don't know if they've changed the recipe due to cost or what but if the next ones are this watered down and unsweet I won't be back. These drinks are entirely too expensive to have wasted my money on two that's taste like unsweeet Kool-Aid at best. I will adjust my rating based off the next visit
mav Milligan
One of the best in town. Strong flavor and great atmosphere inside store!
Mia Ben
Very clean store and friendly staff. Delicious product, not watered down
Me and my family came in on 09/02/23 at 1:30 to get a tea, the young lady running that shift was very un polite & unprofessional. We were new to the town was trying to find our forever tea place when we wanted to get one, but this will NOT be the place and I do not recommend this tea shop! Was not helpful what so ever. I asked for specialty drink and she told me “hopefully this isn’t a shake because if so I can not make it for you” I payed for a $12 specialty drink my drink was not what it was suppose to be! Lady gave me a loaded tea instead the specialty drinks I usually get in my old home town was creamy texture and I asked the lady if this was a specialty drink because usually it’s creamy she smiled and shook her head. She obviously does not know what she is doing at her job. So I payed for a $12 drink and it was not what I expected! Waited around to see what drink I wanted, I finally got in line she skipped me and got the woman behind me instead that ordered 4 to go drinks and I was there way before that lady was even in line. And I am big on customer service, don’t run a store with terrible customer service. Every store is different on flavors and what they have going on so help your customers on what teas and flavors they like. That will help you have people coming back!
Just left , customer service was not it . Not a hello … asking questions about flavors felt like we were bothering her.. family member was standing at the register but she tended to the customer that was NEXT in line . Never said thank you .. No reason to spend my money here again .
Me and a group of friends walked in, first time being there. Was NOT welcomed, not a hey, not nothing. Was asking about flavors and it was like pulling teeth. Terrible experience will not be back.
Been sitting in the parking lot for 25 minutes and no one is here.No note on the door, checked FB and there is nothing saying that they will be closed today.Only thing I got out of this visit today was to walk my dog for several blocks to see all they have around here.Nice walk no drink.
Love their teas, so good.
I was told about this place from a patient who raved about how good the teas were and the staff friendliness. Well I tried it this morning and I got total opposite. Only 1 of the 3 girls there spoke to me after I left the guy behind me go because I said that it was my first time there and I was unsure of what I wanted. She asked me what flavors I liked and if I liked sweet vs tart then told me about one tea. I wasn’t offered a punch I had to ask for one. When I worked at a different location I used to order from Craze in Johnston and they were awesome and greeted every time! I’ll try this place again to see if I get a different experience…….
Awesome teas, lots of choices!
I've been going to this location for a while and the drinks have always been great. I normally get bottles to take back home and put in the fridge. The last two bottles I got were extremely watered down and not sweet at all. I don't know if they've changed the recipe due to cost or what but if the next ones are this watered down and unsweet I won't be back. These drinks are entirely too expensive to have wasted my money on two that's taste like unsweeet Kool-Aid at best. I will adjust my rating based off the next visit
One of the best in town. Strong flavor and great atmosphere inside store!
Very clean store and friendly staff. Delicious product, not watered down
Restaurantji Recommends
With out a doubt best loaded teas!
Always friendly service and the teas are fantastic, full of clean energy and healthy!!! I absolutely love this place.
Soon as I walk threw the door it was a friendly place! I will recommend anyone to go here and the people are supper nice!!
Great customer service, my 1st time going here.
Disappointed no employees were wearing mask although there is still an indoor mask mandate .