Worst sonic experience. The app isn't working.I ask the person who answers the stall.If there is another way to use Google Pay, they don't answer my question.I have to ask again. Only to be informed that no, I can't pay the way I would like to and I can't have my discount on my linemaide even though it's not my fault that the app isn't working. I won't be back to this location
Service: 1
Ms QueenJuicy
My favorite Sonic in Lafayette !Friendly and clean.
Katie Leblanc
The crew is amazing, their speed is excellent.
Corey Ventre
Went late at night to get ice cream after going to two places who did not have their ice machine up and running... Should have just went to Sonic first because they always come through. It was great as always. Will keep coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Tots, Corn Dog
kellye Glass
Whoever was taking orders was hostile and RUDE!! They got my order wrong but never let them know in fear of repercussions added into anything I may have wanted corrected. I'm never going to this location again.
Atmosphere: 3
Food: 3
Service: 1
Andre Darbonne
Utter waste of time and money. Ordered two things, neither was correct. This is the third time at three different locations. There's better places in the same shopping center. Ones basically next door. Next time you think you want sonic, remember that you don't.
Atmosphere: 1
Food: 1
Service: 1
Kevin Courville
Depending on the day you go, you can have a good experience. Friday nights its usually packed with annoying guys with lifted trucks blasting music in the parking lot interrupting everything around it. But other than that. The food is pretty good.
They got my order wrong. But they actually replaced it with the correct item when it was brought to their attention. Just wish I would have been able to eat with my son and husband instead of after and by myself.
Atmosphere: 2
Food: 3
Service: 3
Trulee Smith
The manager isn't friendly at all. They have fast service and great food. Prices are kind of slopping up though.Parking: The spaces are so so close to the sonic menus on the board you order from that's about it. The rest is fine.
12 bucks for a tiny burger, "medium chili cheese tots" and a shake. Shake was good, the tots had like 7 tots in the tray and the burger was ice cold with a stale bun.
Sonic has really gone downhill in the last few months I find I used to go at least three times a week for happy hour between two and four to get my slush but recently service is been so slow in the drive-through window for people that don’t want to park is super slow when I first started going for happy hour, the drive-through no one was in it that’s why it was so convenient for me but now the line is just as long as McDonald’s so I don’t know. I’m not happy with the sonic right now.
Atmosphere: 1
Food: 4
Service: 3
Wendy Tygrett
In addition to being swarmed with teenagers? Early 20s? in their loud cars blocking people in to the stalls on a Friday night and having a literal fight almost erupt behind my car as we're parked, we waited 45+ minutes for our food after placing an app order only for it to ultimately end up being wrong, cold, having hair in our ice cream, and, the kicker is that the coupons they gave us for our long wait were over 6 months expired. The stars given are only as such because my tots were correct and the lady who ultimately gave us our food was kind.We had gotten out after a 6 hr ER stay, ordered on the app at approx 1030PM, an hour and a half before they close. When we got there, they were busy with the aforementioned swarm so we gave them some grace. After 20ish minutes, it said JJ was heading out with our food. Never showed. We waited a few more minutes. 11pm came by. We pressed the button.Someone answered "drive thru only". We had seen multiple cars come and go from the stalls by now. We pressed twice more; they answered once more and then never acknowledged our third press. So I called the restaurant so I could get my food. We didn't want to leave the stall in case they WERE coming out soon.They answered, and turns out or food had been siting on the counter the whole time. They said they'd remake it. Waited another 10. Finally 11:15 and we get our food. Lady was kind and apologetic, gave us coupons but we later saw they expired in December (it is July). We get home, boyfriend's burger is cold and mine is getting there. We live less than a mile away. Tots were ok. My ice cream was missing the add in I presumably paid extra for but isn't noticeable until you eat it (peanut butter).I was over it at this point. It was past midnight so we stuck boyfriend's ice cream in the freezer to eat the next day as I guess the only thing they remade were maybe the tots and the ice cream. He opened it up the next day. Got a few bites in, then showed me a hair that was embedded deep in the ice cream that wasn't ours, which is honestly why I'm writing the review as unfortunately this Sonic failed on pretty much all counts. I've consistently had very long wait times here in the past, but nothing ever this bad, this wrong, or this gross. Hair, really? It was not worth the $32. Lesson learned. Wish I could get my money back.
Atmosphere: 1
Food: 1
Service: 2
Leslie McCurtain
Worst sonic in Lafayette. 5 cars behind me get their food while waiting at the window. So, I asked for a manager, and the disrespectful girl tells me not to get an attitude and closes the window on me. Will not be going back.
Barbi Fields Bodin
Don't waste your time with this sonic. I'll wait months at a time before I revisit this place thinking it will get better and it does not. You can always count on your food being cold but it takes a long time to come out so I don't know why it would be cold. It does not matter if you go when they are slow or busy. It's gonna be cold And nasty .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mozzarella Sticks
Juan Ella Fontenot
I've given this place 4 stars before. I guess it's not Sonic's fault that the person cooking doesn't know what they're doing today.
Worst sonic experience. The app isn't working.I ask the person who answers the stall.If there is another way to use Google Pay, they don't answer my question.I have to ask again. Only to be informed that no, I can't pay the way I would like to and I can't have my discount on my linemaide even though it's not my fault that the app isn't working. I won't be back to this location
Service: 1
My favorite Sonic in Lafayette !Friendly and clean.
The crew is amazing, their speed is excellent.
Went late at night to get ice cream after going to two places who did not have their ice machine up and running... Should have just went to Sonic first because they always come through. It was great as always. Will keep coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Tots, Corn Dog
Whoever was taking orders was hostile and RUDE!! They got my order wrong but never let them know in fear of repercussions added into anything I may have wanted corrected. I'm never going to this location again.
Atmosphere: 3
Food: 3
Service: 1
Utter waste of time and money. Ordered two things, neither was correct. This is the third time at three different locations. There's better places in the same shopping center. Ones basically next door. Next time you think you want sonic, remember that you don't.
Atmosphere: 1
Food: 1
Service: 1
Depending on the day you go, you can have a good experience. Friday nights its usually packed with annoying guys with lifted trucks blasting music in the parking lot interrupting everything around it. But other than that. The food is pretty good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Supersonic Double Cheeseburger
They got my order wrong. But they actually replaced it with the correct item when it was brought to their attention. Just wish I would have been able to eat with my son and husband instead of after and by myself.
Atmosphere: 2
Food: 3
Service: 3
The manager isn't friendly at all. They have fast service and great food. Prices are kind of slopping up though.Parking: The spaces are so so close to the sonic menus on the board you order from that's about it. The rest is fine.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Nugget, Mozzarella Sticks, Cheeseburger, Burrito, Supersonic Double Cheeseburger, Breakfast Burrito, Popcorn Chicken, Tots, Fries, Double Cheeseburger, Sonic Ice, Onion Rings, Corn Dog
12 bucks for a tiny burger, "medium chili cheese tots" and a shake. Shake was good, the tots had like 7 tots in the tray and the burger was ice cold with a stale bun.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Sonic has really gone downhill in the last few months I find I used to go at least three times a week for happy hour between two and four to get my slush but recently service is been so slow in the drive-through window for people that don’t want to park is super slow when I first started going for happy hour, the drive-through no one was in it that’s why it was so convenient for me but now the line is just as long as McDonald’s so I don’t know. I’m not happy with the sonic right now.
Atmosphere: 1
Food: 4
Service: 3
In addition to being swarmed with teenagers? Early 20s? in their loud cars blocking people in to the stalls on a Friday night and having a literal fight almost erupt behind my car as we're parked, we waited 45+ minutes for our food after placing an app order only for it to ultimately end up being wrong, cold, having hair in our ice cream, and, the kicker is that the coupons they gave us for our long wait were over 6 months expired. The stars given are only as such because my tots were correct and the lady who ultimately gave us our food was kind.We had gotten out after a 6 hr ER stay, ordered on the app at approx 1030PM, an hour and a half before they close. When we got there, they were busy with the aforementioned swarm so we gave them some grace. After 20ish minutes, it said JJ was heading out with our food. Never showed. We waited a few more minutes. 11pm came by. We pressed the button.Someone answered "drive thru only". We had seen multiple cars come and go from the stalls by now. We pressed twice more; they answered once more and then never acknowledged our third press. So I called the restaurant so I could get my food. We didn't want to leave the stall in case they WERE coming out soon.They answered, and turns out or food had been siting on the counter the whole time. They said they'd remake it. Waited another 10. Finally 11:15 and we get our food. Lady was kind and apologetic, gave us coupons but we later saw they expired in December (it is July). We get home, boyfriend's burger is cold and mine is getting there. We live less than a mile away. Tots were ok. My ice cream was missing the add in I presumably paid extra for but isn't noticeable until you eat it (peanut butter).I was over it at this point. It was past midnight so we stuck boyfriend's ice cream in the freezer to eat the next day as I guess the only thing they remade were maybe the tots and the ice cream. He opened it up the next day. Got a few bites in, then showed me a hair that was embedded deep in the ice cream that wasn't ours, which is honestly why I'm writing the review as unfortunately this Sonic failed on pretty much all counts. I've consistently had very long wait times here in the past, but nothing ever this bad, this wrong, or this gross. Hair, really? It was not worth the $32. Lesson learned. Wish I could get my money back.
Atmosphere: 1
Food: 1
Service: 2
Worst sonic in Lafayette. 5 cars behind me get their food while waiting at the window. So, I asked for a manager, and the disrespectful girl tells me not to get an attitude and closes the window on me. Will not be going back.
Don't waste your time with this sonic. I'll wait months at a time before I revisit this place thinking it will get better and it does not. You can always count on your food being cold but it takes a long time to come out so I don't know why it would be cold. It does not matter if you go when they are slow or busy. It's gonna be cold And nasty .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mozzarella Sticks
I've given this place 4 stars before. I guess it's not Sonic's fault that the person cooking doesn't know what they're doing today.