As always, the food is amazing at Chick-Fil-A, but as for positives in this review, that's about all I can say. I feel like I'm being a little generous by giving a 2-star review; however, this Nelson Rd. location did really poorly on my order. I understand it's Chick-Fil-A and that there has been and always will be a long line, but when a customer waits for 45 minutes to get their food, you would expect the order to be right. Well, my order was completely wrong. I ordered a large fry and they put a medium fry box worth of fries in my large fry box. They also made my sandwich fried instead of grilled like I ordered it. I also asked for cilantro lime sauce and I got no sauce at all. By the time I realized that my order was wrong, I was already leaving the restaurant and the line was so long there was no point in going back to fix the order. At the very least, I'm pretty upset about it. I worked at the Prien Lake Mall location until it shut down, and the standards we held for customer service far outdid the kind of service at the Nelson location. This is just a heads up to any staff that might be reading this.
Jason Thompson
4 because they are using different buns from any other chick Fil a. Been on multiple occasions and buns are dry.
Christopher Thomas
Love it. Specialy there sauce. Whenever u fill like chicken sandwiches and French fries that's the place to go
Tynee Merwin
Love supporting Christian owned businesses that have good quality food.
Merri Meiburg
We at , Shing The Light, love eating here.Bob and his crew are all awesome peopleThey have a pleasure to serve.
scott waldrop
Great customer service, every time, without fail
Ira Thompson
Come to to this Chik filA for the best service ever!
Octavious Singleton
Food was phenomenal, quick service - it truly hit the spot
ASavoy :
Chick-fil-A is by far the most impressive drive threw ever opened. Every location runs like a well oiled machine! There could be a line wrapped all the way around the building when you pull up and your in n out in 10-12 min. The chicken is always hot n tender n the milk shakes are wonderful!!
Great food, great service. Short and sweet, this place is always good and very consistent
Chester
Just chick fila. Super long lines like always, food was typical of the chain, as was the staff they kept the moving with the chick fila hussle!
Rita Miles
Little black girl working the drive through with the pink head band on was very rude....
Perla Maureen
Wow I came before closing time and asked to just order a drink! After walking around the mall and they refused to serve me. Mind you it was BEFORE closing time just a few minutes and they even attended the person in front of me too!
As always, the food is amazing at Chick-Fil-A, but as for positives in this review, that's about all I can say. I feel like I'm being a little generous by giving a 2-star review; however, this Nelson Rd. location did really poorly on my order. I understand it's Chick-Fil-A and that there has been and always will be a long line, but when a customer waits for 45 minutes to get their food, you would expect the order to be right. Well, my order was completely wrong. I ordered a large fry and they put a medium fry box worth of fries in my large fry box. They also made my sandwich fried instead of grilled like I ordered it. I also asked for cilantro lime sauce and I got no sauce at all. By the time I realized that my order was wrong, I was already leaving the restaurant and the line was so long there was no point in going back to fix the order. At the very least, I'm pretty upset about it. I worked at the Prien Lake Mall location until it shut down, and the standards we held for customer service far outdid the kind of service at the Nelson location. This is just a heads up to any staff that might be reading this.
4 because they are using different buns from any other chick Fil a. Been on multiple occasions and buns are dry.
Love it. Specialy there sauce. Whenever u fill like chicken sandwiches and French fries that's the place to go
Love supporting Christian owned businesses that have good quality food.
We at , Shing The Light, love eating here.Bob and his crew are all awesome peopleThey have a pleasure to serve.
Great customer service, every time, without fail
Come to to this Chik filA for the best service ever!
Food was phenomenal, quick service - it truly hit the spot
Chick-fil-A is by far the most impressive drive threw ever opened. Every location runs like a well oiled machine! There could be a line wrapped all the way around the building when you pull up and your in n out in 10-12 min. The chicken is always hot n tender n the milk shakes are wonderful!!
Food socks and is too small
Restaurantji Recommends
Great food, great service. Short and sweet, this place is always good and very consistent
Just chick fila. Super long lines like always, food was typical of the chain, as was the staff they kept the moving with the chick fila hussle!
Little black girl working the drive through with the pink head band on was very rude....
Wow I came before closing time and asked to just order a drink! After walking around the mall and they refused to serve me. Mind you it was BEFORE closing time just a few minutes and they even attended the person in front of me too!
Food was great, but service needs improvement.