Chick-fil-A

3435 Nelson Rd, Lake Charles
(337) 479-8007

Recent Reviews

Steve Martin

Quality of your lettuce in the salad is very poor. Do better.

Atmosphere: 4

Food: 1

Service: 4

Kevin Dewaine

Quick service using the app.Parking: Small parking lot. Parallel parking on side and in front.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Fries, Sandwich

C. LeBlanc

Great clean place to eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken, Waffle Fries

Sok K

Everything was great, the only complaint I had was during dinner rush. They only had one person out on one lane of the drive through. I sat in the second open lane for 15 minutes at the speaker with no answer or no human standing there taking my order. So I backed out and went to the back of the super long line of the first lane closed to the entrance of the building. Once I got up to the corner to see where I was earlier, of course someone was no there after I was sitting there, first in line for 15 minutes. I was so mad but still can’t be too mad since my food ended up great although I waited nearly 45-50 min total for it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken, Waffle Fries, Sandwich

Logan Cormier

Very good food if you don't mind waiting because its always busy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Sandwich

Mikaa Wilkins

Y’all, I’m so disappointed. The service & food quality has gone down soooo much. Choosing Chick-fil-A for lunch used to be a treat. However, my most recent 3pc tender meal looked like nuggets ? This place used to be so close to heaven ☁️

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Macaroni and Cheese, Sandwich

Juan Irlas

Fast, delicious and sufficient food, the menu is quite good.

Atmosphere: 5

Food: 5

Service: 5

emily t

the service is really

Atmosphere: 1

Food: 2

Service: 5

Becky Tigert

Love there nuggets.

Atmosphere: 5

Food: 5

Service: 5

Lori Moss-Daabes

Had problems before with door dash. I decided to use the chick fi la app. Was charged 22. and some change. Never received my order! Took over 25 mi s to get someone over.the phone only to find out my order had been canceled by there app. Was told that is happens all the time, yet I was still charged! The Chick fi la in Lake Charles has horrible attitudes and bad management!!! Now I must dispute the charge and my bank Insists that I cancel my card and get another one! So I go hungry all day and now I must go to the bank! What a joke this chuck fi la is.

Service: 1

Lala Murphy

Always seems too busy, but I guess it’s because it’s so

Atmosphere: 2

Food: 5

Service: 3

james spells

Long lines but they move very quick, food taste great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nugget, Waffle Fries, Sandwich

Jennifer Evey

Love the food and quickness of the drive thru. Don't really like that they have taken away so many parking spots for those people that might want to dine in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaroni and Cheese, Waffle Fries, Sandwich

Tammy LeJeune

It was nice and hot when we got it EVERYONE was so niceKid-friendliness: They were so nice

Recommended dishes: Chicken Nugget, Soup, Salad, Waffle Fries

Faith C

Walking in around 8:50 pm, I frowned this was the worse ambiance I have ever seen in a Chick-fil-a. There was no greeting. The tables were dirty, sticky, and had left food particles. The cushions were ripped on the seat of the booths, the restrooms were not clean, and the floors in general were nasty. You felt dirty just standing. The customer service was not up to par. When you go to sit down, is when an employee acknowledges you to only state "excuse me ya'll haven't ordered." I respond no, I am about to order on the app. She then responds "we close at 9 pm."Mind you, we were in before 9pm because we went straight to the restroom. Since they didn't acknowledge us as customers when entered it wasn't relevant to the employee. The employee offered no other options like drive -thru or taking the order because we were already in before 9pm. The full experience was horrible.

Atmosphere: 1

Service: 1

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