By far the slowest McDonald's ever. The people that work there do not believe in speed. The employees will look at you and after they see you they will ignore you and keep talking to each other. Absolutely the worst service humanly possible for I understand you don't get paid enough but you accepted the job so do your job. And finally there should be someone at the register at all times and should not leave for any reason other than going to the bathroom. McDonald's fire all your employees at this establishment and start over.
Karla Kite
WORST MCDONALD'S IVE EVER BEEN TO!!!! DOESN'T DESERVE ANY STARS. Ordered about 60$ worth of food. After a 30 plus minute wait nuggets and burgers were burnt. Sent them back they literally microwaved it and sent the same food back. Most of the staff was rude. The staff that wasn't rude was too busy visiting with friends to help customers. We won't be returning to this location EVER.
Atmosphere: 1
Food: 1
Service: 1
Monica Roy-White
Edit: What a difference five years make! This is the worst service I've had in a long time. A guy coming in from outside almost ran into me without acknowledging me or apologizing. I did there for about 5-6 minutes with employees giving me the side eye out avoiding eye contact. The manager probably could have made a difference but he was busy on face time.No one spoke or asked me if I needed any thing. No one even confirmed the pick up. The first order was sitting on the counter and the second order was called out as of it wasn't a door dash order. I literally could have been anyone!Go to Broad street. Go to Nelson. Go anywhere besides here.I love the caramel frappe; I tried the macchiato today. I find it a tad bitter add if the coffee is a darker roast than I care for.
Atmosphere: 1
Service: 1
Gloria Thomas
I went in this morning for a breakfast sandwich sandwich and cheese McMuffin and a hash brown and my sandwich was hard like it sat all day and the person who packed my food should have felt that every time I go there I have the same problem like why I can't get my food right the first time I can't get back there today I'm not going there again an Red isn't there today so I should have kept going she makes sure everything goes out how it suppose to get out and stop pulling people just to give them cold hard food SMH
Atmosphere: 1
Food: 1
Service: 1
Bonnie Spears
What a JOKE. Ryan Street has got to be the worst McDonalds in the state of Louisiana. All the Lake Charles stores are bad. The owner should be ashamed. I visit this store at least 3 times a month and my order is never, ever, right but today takes the cake. I get home and my child takes a bite in a totally burnt burger. And you can’t tell me when they put the cheese on it they didn’t see this, they did! Went back up to the store to complain and get a replacement and was met with snickers and an “I don’t care” attitude. When Doug owned the franchise this never happened. Ever since he sold McDonalds isn’t even worth feeding to my dogs.
Atmosphere: 1
Food: 1
Service: 1
Louis Sparks
Overpriced.
Atmosphere: 1
Food: 1
Service: 5
Erika SCWTA
If I could give them no stars for service, I would. This McDs made a Burger King fan of me.
Atmosphere: 2
Food: 3
Service: 1
Squidward Tennisballs
Cold. Waited nearly an hour for a double cheeseburger and large fry. Make you park in "reserved drive thru parking"Inexcusable.
I’m a HUGE customer of McDonald’s collected over 800,000 points last year it’s not something to brag about but EVERY time I come to this specific McDonalds my order is wrong literally just a plain hot and spicy they put the works on it every time stop wasting Ingredients and just do your
Atmosphere: 1
Food: 1
Service: 5
KENNETH R COCHRAN
Good playground inside for the kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
Paige
ALWAYS extremely slow and the food is never
Atmosphere: 1
Food: 1
Service: 1
Sara Cart
Great
Atmosphere: 5
Food: 5
Service: 5
Madison Desselle
I was in line for at least an hour sitting in the same spot for at least 20 minutes. They always take forever at night. Just for the food to be cold half of the
By far the slowest McDonald's ever. The people that work there do not believe in speed. The employees will look at you and after they see you they will ignore you and keep talking to each other. Absolutely the worst service humanly possible for I understand you don't get paid enough but you accepted the job so do your job. And finally there should be someone at the register at all times and should not leave for any reason other than going to the bathroom. McDonald's fire all your employees at this establishment and start over.
WORST MCDONALD'S IVE EVER BEEN TO!!!! DOESN'T DESERVE ANY STARS. Ordered about 60$ worth of food. After a 30 plus minute wait nuggets and burgers were burnt. Sent them back they literally microwaved it and sent the same food back. Most of the staff was rude. The staff that wasn't rude was too busy visiting with friends to help customers. We won't be returning to this location EVER.
Atmosphere: 1
Food: 1
Service: 1
Edit: What a difference five years make! This is the worst service I've had in a long time. A guy coming in from outside almost ran into me without acknowledging me or apologizing. I did there for about 5-6 minutes with employees giving me the side eye out avoiding eye contact. The manager probably could have made a difference but he was busy on face time.No one spoke or asked me if I needed any thing. No one even confirmed the pick up. The first order was sitting on the counter and the second order was called out as of it wasn't a door dash order. I literally could have been anyone!Go to Broad street. Go to Nelson. Go anywhere besides here.I love the caramel frappe; I tried the macchiato today. I find it a tad bitter add if the coffee is a darker roast than I care for.
Atmosphere: 1
Service: 1
I went in this morning for a breakfast sandwich sandwich and cheese McMuffin and a hash brown and my sandwich was hard like it sat all day and the person who packed my food should have felt that every time I go there I have the same problem like why I can't get my food right the first time I can't get back there today I'm not going there again an Red isn't there today so I should have kept going she makes sure everything goes out how it suppose to get out and stop pulling people just to give them cold hard food SMH
Atmosphere: 1
Food: 1
Service: 1
What a JOKE. Ryan Street has got to be the worst McDonalds in the state of Louisiana. All the Lake Charles stores are bad. The owner should be ashamed. I visit this store at least 3 times a month and my order is never, ever, right but today takes the cake. I get home and my child takes a bite in a totally burnt burger. And you can’t tell me when they put the cheese on it they didn’t see this, they did! Went back up to the store to complain and get a replacement and was met with snickers and an “I don’t care” attitude. When Doug owned the franchise this never happened. Ever since he sold McDonalds isn’t even worth feeding to my dogs.
Atmosphere: 1
Food: 1
Service: 1
Overpriced.
Atmosphere: 1
Food: 1
Service: 5
If I could give them no stars for service, I would. This McDs made a Burger King fan of me.
Atmosphere: 2
Food: 3
Service: 1
Cold. Waited nearly an hour for a double cheeseburger and large fry. Make you park in "reserved drive thru parking"Inexcusable.
Atmosphere: 1
Food: 2
Service: 1
Always takes so long to get
Atmosphere: 4
Food: 4
Service: 3
Food to
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’m a HUGE customer of McDonald’s collected over 800,000 points last year it’s not something to brag about but EVERY time I come to this specific McDonalds my order is wrong literally just a plain hot and spicy they put the works on it every time stop wasting Ingredients and just do your
Atmosphere: 1
Food: 1
Service: 5
Good playground inside for the kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
ALWAYS extremely slow and the food is never
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
I was in line for at least an hour sitting in the same spot for at least 20 minutes. They always take forever at night. Just for the food to be cold half of the
Service: 1