We had reservations for 6 people, we were seated on time and then the waitress advised us that they were out of bread. We have been to many Salt Grass restaurants and never had we not been served bread!!!! We continued on and then two of our steaks came out cold, even the shrimp on top was cold. All the manager said “sorry, we will reheat them.” And that’s what they did because I took a bite out of mine and that’s the one that was returned to me. I didn’t make a fuss because we all wanted to hit the casino. Not sure if I’ll ever go back to that Salt Grass. We have visited that Salt Grass before and had a good experience.
Sofia E.
If I could give this place 0 stars, I would. I asked them if they could serve me a coffee...Just a regular coffee, as I looked at the coffee pot brewing...Not only did the employees continue to talk amongst themselves, but they said they "didn't have any". Racism at its finest.
Jonathan Greenstein
An amazing selection of candy and other delights located inside the Golden Nugget. From ice cream to chocolate bars, bulk candy to other sweets - this is the place to get your sweet tooth treatment. A hit with the kids and adults.Definitely a place to check out when here at the Golden Nugget Casino.Friendly staff - decent prices - nice selection.
Stan H
I love Saltgrass Steak House but this time it was terrible. Took forever for a waiter to come to our table, took just as long to get our meal. my steak had no taste chewed like rubber, took three bits and left it. Salad was good. Waiter came to clean some of the table tells me you must not been hungry' I said no the steak was horrible. The next thing I know I was handed the check paid and left. Paided the bill and left. Stan H.
scat6357
Every time we're in town, we make reservations to eat here. This is one of the top Saltgrass Steak Houses, if not the top. Service is always amazing. We overheard someone having an issue a couple of visits ago and the manager was quick to come over to listen and resolve it. We love that. But in the 10-15 times we've been here, we've never had an issue. The steaks, of course, are fantastic and seasoned just right...The smoked mac & cheese is oh, so good.
toniasparkleb
Me and my hubby went there Nov 6, 2022 at 930 am Salt grass services breakfast now on Saturday and Sunday at golden Nugget Lake Charles LA ....we ordered girts and when they brought them out they had some cream stuff in it so we asked what is that In the girts and the manager came and said some heavy whipped and cream ...Who in the heck from Louisiana eats or serve girts like that ...to each it's own on what they put in they girts but to cook the girts and don't tell the customer u got that in the girts is nasty ? and how u know she people not allergic to that whipped mess y'all putting in the girts and not telling the customers...but if u taste u will spit it out
Charles L
Bread warm, simple salad (but nice size), T-Bone was tasty enough, but nothing “wow,” mushrooms nicely seasoned. I wouldn’t go out of my way to eat here …
Blessing In Disguise
Been coming here for years and haven’t had an issue with anyone that works there. It is a bit over priced but my kids are always happy when we stop by for ice cream, chocolate gummy bears, and macarons.
Gator-Tator
90 minute wait for a table to eat just average, over-priced food. Glad I wasn’t paying for it! Some salt and a few seasonings go a long way. Bland fried mushrooms, overcooked potato soup, way over cooked salmon. Service was okay.
John G
The food was well prepared and delicious and it came out in a timely manner. Emma did a fantastic job and took great care of us.
Apprx. 90minute wait for a chair, 60 minutes it took for a to go order, simple soup and salads. Not our original food thought for a chair in house food. Adjusted food order based on wait time simple food order.
Alan M
What a busy restaurant. Had to wait a few minutes but got a table pretty soon. This restaurant is inside Golden Nugget, and has a lot of competition. We ordered a double boned pork chop, a ribeye steak, potato soup, salads. The soup was only warm not hot, but my beloved ate on. Wish though there was an option for the bread, you know, brown or white. The steak was okay, without being outstanding, the pork chop was very good. The ambiance is good.
GreekGrammy
Saltgrass Steakhouse is our "go-to" for excellent food, but most importantly their attempts to assist those who are gluten sensitive! No other restaurant offer free gluten free bread! Accommodations were not only made, but our wonderful waitress, made suggestions and carried through with utmost care!
kqhgo
Time after time, consecutively misses the mark nowadays! Unfortunately this location seems to be built off of excuses the last 4 months. I’ve refrained from leaving negative review - last 1.5 year filled with challenges. The last 3 visits in last 2 months each visit worse than other! At sit down over 45 minutes for food that was not cooked to order, to go order in June took 1 hour 15 minutes to get 2 soup and salads-asked manager if he felt was acceptable “sorry were busy” might I mention when we got back to room they didn’t include any salad dressing! Final straw leading to this review-7/7 visit stood at bar area 15+ minutes not acknowledged as they brought food to 3 others in to go area finally once acknowledged was by “sorry we aren’t doing any more to go orders” infuriated 2 staff couldn’t tell me that once arrive standing looking at menu. To same manager and guess what “sorry we are busy” I said could y’all at least put a small sign up “we just chose to stop doing to go orders”
311jeffreyp
I really hate to write these type of reviews, but other customers need to know, even if the problem was intentional. First we had to wait, about 45 minutes, no biggie, it was a Saturday night, we got seated, outside the restaurant, still no biggie, it was a little loud, but we were just happy to get a seat. Ordered our food, it came in a good amount of time, but then it all went South.. My Steak was ok, I ordered the ribeye, my wife ordered a burger. She got half way through, and then started to gag, she pulled out a long black hair from her mouth that was in the burger, we had enough, we called over the waitress, she was very apologetic, and told us she would take the burger off of the order, then a manager came over, and again, he was very apologetic, and told us he was taking the burger off of the ticket, and then asked us if we would like a dessert, but at that point, we just wanted to go back upstairs to our room, we had enough. Cooks take classes to avoid issues like this and be held accountable, I hope he was, because, we'll never be back. It sucks, because our Salt Grass where we live is pretty decent.
We had reservations for 6 people, we were seated on time and then the waitress advised us that they were out of bread. We have been to many Salt Grass restaurants and never had we not been served bread!!!! We continued on and then two of our steaks came out cold, even the shrimp on top was cold. All the manager said “sorry, we will reheat them.” And that’s what they did because I took a bite out of mine and that’s the one that was returned to me. I didn’t make a fuss because we all wanted to hit the casino. Not sure if I’ll ever go back to that Salt Grass. We have visited that Salt Grass before and had a good experience.
If I could give this place 0 stars, I would. I asked them if they could serve me a coffee...Just a regular coffee, as I looked at the coffee pot brewing...Not only did the employees continue to talk amongst themselves, but they said they "didn't have any". Racism at its finest.
An amazing selection of candy and other delights located inside the Golden Nugget. From ice cream to chocolate bars, bulk candy to other sweets - this is the place to get your sweet tooth treatment. A hit with the kids and adults.Definitely a place to check out when here at the Golden Nugget Casino.Friendly staff - decent prices - nice selection.
I love Saltgrass Steak House but this time it was terrible. Took forever for a waiter to come to our table, took just as long to get our meal. my steak had no taste chewed like rubber, took three bits and left it. Salad was good. Waiter came to clean some of the table tells me you must not been hungry' I said no the steak was horrible. The next thing I know I was handed the check paid and left. Paided the bill and left. Stan H.
Every time we're in town, we make reservations to eat here. This is one of the top Saltgrass Steak Houses, if not the top. Service is always amazing. We overheard someone having an issue a couple of visits ago and the manager was quick to come over to listen and resolve it. We love that. But in the 10-15 times we've been here, we've never had an issue. The steaks, of course, are fantastic and seasoned just right...The smoked mac & cheese is oh, so good.
Me and my hubby went there Nov 6, 2022 at 930 am Salt grass services breakfast now on Saturday and Sunday at golden Nugget Lake Charles LA ....we ordered girts and when they brought them out they had some cream stuff in it so we asked what is that In the girts and the manager came and said some heavy whipped and cream ...Who in the heck from Louisiana eats or serve girts like that ...to each it's own on what they put in they girts but to cook the girts and don't tell the customer u got that in the girts is nasty ? and how u know she people not allergic to that whipped mess y'all putting in the girts and not telling the customers...but if u taste u will spit it out
Bread warm, simple salad (but nice size), T-Bone was tasty enough, but nothing “wow,” mushrooms nicely seasoned. I wouldn’t go out of my way to eat here …
Been coming here for years and haven’t had an issue with anyone that works there. It is a bit over priced but my kids are always happy when we stop by for ice cream, chocolate gummy bears, and macarons.
90 minute wait for a table to eat just average, over-priced food. Glad I wasn’t paying for it! Some salt and a few seasonings go a long way. Bland fried mushrooms, overcooked potato soup, way over cooked salmon. Service was okay.
The food was well prepared and delicious and it came out in a timely manner. Emma did a fantastic job and took great care of us.
Restaurantji Recommends
Apprx. 90minute wait for a chair, 60 minutes it took for a to go order, simple soup and salads. Not our original food thought for a chair in house food. Adjusted food order based on wait time simple food order.
What a busy restaurant. Had to wait a few minutes but got a table pretty soon. This restaurant is inside Golden Nugget, and has a lot of competition. We ordered a double boned pork chop, a ribeye steak, potato soup, salads. The soup was only warm not hot, but my beloved ate on. Wish though there was an option for the bread, you know, brown or white. The steak was okay, without being outstanding, the pork chop was very good. The ambiance is good.
Saltgrass Steakhouse is our "go-to" for excellent food, but most importantly their attempts to assist those who are gluten sensitive! No other restaurant offer free gluten free bread! Accommodations were not only made, but our wonderful waitress, made suggestions and carried through with utmost care!
Time after time, consecutively misses the mark nowadays! Unfortunately this location seems to be built off of excuses the last 4 months. I’ve refrained from leaving negative review - last 1.5 year filled with challenges. The last 3 visits in last 2 months each visit worse than other! At sit down over 45 minutes for food that was not cooked to order, to go order in June took 1 hour 15 minutes to get 2 soup and salads-asked manager if he felt was acceptable “sorry were busy” might I mention when we got back to room they didn’t include any salad dressing! Final straw leading to this review-7/7 visit stood at bar area 15+ minutes not acknowledged as they brought food to 3 others in to go area finally once acknowledged was by “sorry we aren’t doing any more to go orders” infuriated 2 staff couldn’t tell me that once arrive standing looking at menu. To same manager and guess what “sorry we are busy” I said could y’all at least put a small sign up “we just chose to stop doing to go orders”
I really hate to write these type of reviews, but other customers need to know, even if the problem was intentional. First we had to wait, about 45 minutes, no biggie, it was a Saturday night, we got seated, outside the restaurant, still no biggie, it was a little loud, but we were just happy to get a seat. Ordered our food, it came in a good amount of time, but then it all went South.. My Steak was ok, I ordered the ribeye, my wife ordered a burger. She got half way through, and then started to gag, she pulled out a long black hair from her mouth that was in the burger, we had enough, we called over the waitress, she was very apologetic, and told us she would take the burger off of the order, then a manager came over, and again, he was very apologetic, and told us he was taking the burger off of the ticket, and then asked us if we would like a dessert, but at that point, we just wanted to go back upstairs to our room, we had enough. Cooks take classes to avoid issues like this and be held accountable, I hope he was, because, we'll never be back. It sucks, because our Salt Grass where we live is pretty decent.