So, I've come to this DD for several years. The current owners, who've been here a while still refuses to put almond milk in frozen drinks. They say it's because of peanut allergies. Every other DD in the nation where I've visited will do it but nah, not these people. Newsflash, you're in LaPlace, LA (let that sink in for a minute). You're literally nowhere on the map and yet you think out of the millions of people in the USA, the possibility of the majority of people having a peanut allergy (about a 1% or 3 million people), will be in LaPlace? Let me humor you. If you take 3 million people with a peanut allergy, divide that by 50 states, you'd get 60,000 people in each state. Not realistically but statistically. Out of those 60,000 in Louisiana, do you really think ANY will be in LaPlace??? I'll tell you now, the majority will be getting drunk on Bourbon Street, not sipping on DD frozen drinks. You may have one or two but what is the likelihood they'll indulge DD instead of Starbucks? I really think it's asinine that DD HQ will let them do this. They're a franchise that's dictating a company's business decisions. The DD in Metairie will put almond milk in their frozen drinks.
Moe M.
Ever since Ownership changed, hands a few months ago, I would have to order differently. Because in a small coffee, it's two sips of coffee with extra ice. So my order then became small iced coffee, less ice, almond milk. Why should we have to say less ice? Anyway, that's what I had to say for the past two months. And today I ordered small iced coffee, less ice with almond milk. And once again, I get a cup full of ice with three sips of coffee.There's only one worker that knows how to make the coffee right. And she knows who she is. This location is lucky that they are the only drive-through coffee shop in town .Rant over .
Lindsey V.
We have been consistent customers for years. My husband recently began getting coffee in the mornings before work around 5:30. I order on the app for him and he picks up on his way. His coffee has been wrong more than right. His iced mocha latte has been like chocolate milk, a peppermint mocha, or no mocha at all. This morning he even specifically talked to the cashier at the window about it, so felt confident and pulled away without tasting it. He had no mocha flavoring, and once again only received an iced latte. Quality control at this location has dropped drastically, and no one answers the phone when you call this early to try to rectify the situation. We have probably wasted $70-$80 on incorrect coffees over the past month. It's ridiculous.
Adilene A.
Coffee NEVER consistent!! It's either always tooo sweet or unsweetened my order has never changed.
Lexie D.
The Baskin Robin's cashier today was too busy focusing on flirting with my boyfriend than to do her job. ik she don't get paid enough to just sit around and flirt with customers. both of our milkshakes were extremely watery as well.
Madeleine M.
Their hours said they closed at 10 on Google. I knew I'd be risking it for the biscuit going at 9:30, and when I got there, the door was locked. Once I looked inside, one of the employees looked at me through the window, laughed, and turned around. Another employee yelled through the glass, "We're closed!" Change your times and teach your employees common courtesy.
Scott H.
A rare are 5-star review for a donut shop. 2 weeks after hurricane Ida, this place is up and going strong. Coffee is excellent. Unsweetened green tea iced tea also excellent.. best of all, they have nonfat / skim milk for your coffee. Clean convenient bathrooms and ultra friendly staff.
Ishan I.
Usually has great iced coffee and cold brew!! Me and my friends can always count on it being a great treat or pick me up! The workers are extremely nice and understanding! Will def return!
So, I've come to this DD for several years. The current owners, who've been here a while still refuses to put almond milk in frozen drinks. They say it's because of peanut allergies. Every other DD in the nation where I've visited will do it but nah, not these people. Newsflash, you're in LaPlace, LA (let that sink in for a minute). You're literally nowhere on the map and yet you think out of the millions of people in the USA, the possibility of the majority of people having a peanut allergy (about a 1% or 3 million people), will be in LaPlace? Let me humor you. If you take 3 million people with a peanut allergy, divide that by 50 states, you'd get 60,000 people in each state. Not realistically but statistically. Out of those 60,000 in Louisiana, do you really think ANY will be in LaPlace??? I'll tell you now, the majority will be getting drunk on Bourbon Street, not sipping on DD frozen drinks. You may have one or two but what is the likelihood they'll indulge DD instead of Starbucks? I really think it's asinine that DD HQ will let them do this. They're a franchise that's dictating a company's business decisions. The DD in Metairie will put almond milk in their frozen drinks.
Ever since Ownership changed, hands a few months ago, I would have to order differently. Because in a small coffee, it's two sips of coffee with extra ice. So my order then became small iced coffee, less ice, almond milk. Why should we have to say less ice? Anyway, that's what I had to say for the past two months. And today I ordered small iced coffee, less ice with almond milk. And once again, I get a cup full of ice with three sips of coffee.There's only one worker that knows how to make the coffee right. And she knows who she is. This location is lucky that they are the only drive-through coffee shop in town .Rant over .
We have been consistent customers for years. My husband recently began getting coffee in the mornings before work around 5:30. I order on the app for him and he picks up on his way. His coffee has been wrong more than right. His iced mocha latte has been like chocolate milk, a peppermint mocha, or no mocha at all. This morning he even specifically talked to the cashier at the window about it, so felt confident and pulled away without tasting it. He had no mocha flavoring, and once again only received an iced latte. Quality control at this location has dropped drastically, and no one answers the phone when you call this early to try to rectify the situation. We have probably wasted $70-$80 on incorrect coffees over the past month. It's ridiculous.
Coffee NEVER consistent!! It's either always tooo sweet or unsweetened my order has never changed.
The Baskin Robin's cashier today was too busy focusing on flirting with my boyfriend than to do her job. ik she don't get paid enough to just sit around and flirt with customers. both of our milkshakes were extremely watery as well.
Their hours said they closed at 10 on Google. I knew I'd be risking it for the biscuit going at 9:30, and when I got there, the door was locked. Once I looked inside, one of the employees looked at me through the window, laughed, and turned around. Another employee yelled through the glass, "We're closed!" Change your times and teach your employees common courtesy.
A rare are 5-star review for a donut shop. 2 weeks after hurricane Ida, this place is up and going strong. Coffee is excellent. Unsweetened green tea iced tea also excellent.. best of all, they have nonfat / skim milk for your coffee. Clean convenient bathrooms and ultra friendly staff.
Usually has great iced coffee and cold brew!! Me and my friends can always count on it being a great treat or pick me up! The workers are extremely nice and understanding! Will def return!
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