I just left this place and I’m very disappointed! I used to go here years ago with family, and it was always good. This was my first time back in a while. The chicken WAS PINK AND RAW!! Thank God I saw it, and spit it out. The only thing i ate after that was the rice, and some pizza. My boyfriend couldn’t even eat after he saw the chicken because he was so grossed out. We spent $50 for both of us, which was wasted and honestly so disappointing. Thats a health hazard and it’s disgusting. Don’t even waste your time going, or your money like we did.
Atmosphere: 1
Food: 1
Service: 1
Percy Ramsey
Food always hot and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fried Anchovies, Egg Rolls, Pizza, Salad Sides, Cheesecake, Tofu Pocket and Salmon Sushi, Boiled Seafood and Sushi, Sushi and Oysters, Fried Food, Fried Shrimp, Crawfish, Crab Legs, Egg Drop Soup with Wontons and Green Onions, Mushrooms Macaroni and Cheese, Oysters on the Half Shell
Elvia Canahui
Kid-friendliness: Tiene variedad de comidas
Atmosphere: 5
Food: 5
Service: 5
Emilly Geovana
The food was horrible, the service was terrible the worst of my life I hated, they treated me like I were garbage, THEY FORCED ME TO GIVE TIP and it is not mandatory, but I had given 5 dollars of tip and they forced me to give more, and because I didn't give the employees cursed me and treated me badly more my husband, not to mention that the employee cursed me for many things
Atmosphere: 2
Food: 2
Service: 1
elmer sanchez
Good quality food but the servers are
Atmosphere: 5
Food: 5
Service: 3
Ashley Leard
Management hovers while you eat and stares at you from across the room.
Atmosphere: 1
Food: 5
Service: 3
Rachel Bui
Good selection of food. Nice service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Sides, Boiled Seafood and Sushi, Sushi and Oysters, Crab Legs, Egg Drop Soup with Wontons and Green Onions
Nae
Food is not bad but the service is questionable. Rude servers who don't even ask if you want a refill. Will be going to jumbo buffet since they know how to treat their customers!Update still good food here 2024. Service is still iffy.
Atmosphere: 3
Food: 4
Service: 2
ILC ILC
Bring a can of Professional disinfectant spray with you. The Louisiana Board of Health should be alerted and thouroughly inspect this restaurant ASAP (NOW), Mandarin House, located on 3501 Severn Ave, Metairie, LA 70002.When you walk in, you first notice as you look down how filthy and disgusting the carpet looks. As if it was embroidered or embedded onto the floor for the last 20 years. You can feel the musty smell encroach on your clothes like roaches.MANDARIN METAIRIE LLC 3501 SEVERN AVE. SUITE A5 METAIRIE, LA 70002, the registered owner, ignores or doesn't care what anyone thinks of this unclean restaurant. They are more interested in profit making than providing a top quality food and experience, charging or better yet, extorting, $22 for it.The quality of food served or cooked today was abismal at best. It has been for quite sometime. Half of the entire hot food buffet selection was at room temperature or cold. One of the employees was fixing what it looked like a temperature problem under the buffet line. The sautéed boiled shrimp with vegetables was way salty. The green beans were salty and cold. The mandarin chicken was not its usual brown color, and it was salty and too sweet. The peppered beef did not taste like beef. Its textured and flavor was masqueraded with sugar. The white rice was too wet. If we are obligated and/or be pick pocketed out of $22 dollars before we sit down and eat, then we should be receiving well-cooked and prepared food at this location.Inside it looks like they put aside their mess and hide it behind curtains. The sushi bar seemed disorganized. I would hate to walk back into the kitchen and find food on the floor not swept, roaches, flies, the bathroom unclean, and employees coughing or sneezing all around inside the kitchen not wearing a mask or covering their mouths, nor washing their hands properly throughout their shift. To make matters worse, an employee coughed next to my plate of food as I was serving myself. Luckily, I turned my plate to the other side and then saw her cover her face with a mask that was not properly worn. It was hot inside and the AC was on for at least 3 minutes. There were patrons/clients whose children had a wet and heavy cough allowing their child to approach the buffet line, as small as they are, and cough on top of the uncovered food.This restaurant should not allow minors or children serve their own food. There should be a rule that the parents must serve them. At least the food being shielded with top covers from tall people would be protected from infections. Bacteria, and or viruses is being allowed by the owner to linger inside through out the day. Employees should be required to wear gloves and masks and wash their hands. There should be anti-bacterial soap in the bathrooms at all times. No cleaning apparatus should be stored inside the bathrooms. This may sound out of the norm, but this is the lowest this restaurant has ever been observed. Whoever the owner is, he/she doesn't care about the food quality or the quality over altogether.I will not spend another dollar, nor will I visit unless an official report is published indicating that it is safe to enter and eat and have a healthy experience. I do not recommend it to anyone anymore.Eat at your own risk. If I could review this restaurant without having to give it at least one star, I would. But this one star was not well earned.
Bring a can of Professional disinfectant spray with you. The Louisiana Board of Health should be alerted and thouroughly inspect this restaurant ASAP (NOW), Mandarin House, located on 3501 Severn Ave, Metairie, LA 70002. When you walk in, you first notice as you look down how filthy and disgusting the carpet looks. As if it was embroidered or embedded onto the floor for the last 20 years. You can feel the musty smell encroach on your clothes like roaches. MANDARIN METAIRIE LLC 3501 SEVERN AVE. SUITE A5 METAIRIE, LA 70002, the registered owner, ignores or doesn't care what anyone thinks of this unclean restaurant. They are more interested in profit making than providing a top quality food and experience, charging or better yet, extorting, $22 for it. The quality of food served or cooked today was abismal at best. It has been for quite sometime. Half of the entire hot food buffet selection was at room temperature or cold. One of the employees was fixing what it looked like a temperature problem under the buffet line. The sautéed boiled shrimp with vegetables was way salty. The green beans were salty and cold. The mandarin chicken was not its usual brown color, and it was salty and too sweet. The peppered beef did not taste like beef. Its textured and flavor was masqueraded with sugar. The white rice was too wet. If we are obligated and/or be pick pocketed out of $22 dollars before we sit down and eat, then we should be receiving well-cooked and prepared food at this location. Inside it looks like they put aside their mess and hide it behind curtains. The sushi bar seemed disorganized. I would hate to walk back into the kitchen and find food on the floor not swept, roaches, flys, the bathroom unclean, and employees coughing or sneezing all around inside the kitchen not wearing a mask or covering their mouths, nor washing their hands properly throughout their shift. To make matters worst, an employee coughed next to my plate of food as I was serving myself. Luckily, I turned my plate to the other side and then saw her cover her face with a mask that was not properly worn. It was hot inside and the AC was on for at least 3 minutes. There were patrons/clients whose children had a wet and heavy cough allowing their child to approach the buffet line, as small as they are, and cough on top of the uncovered food. This restaurant should not allow minors or children serve their own food. There should be a rule that the parents must serve them. At least the food being shielded with top covers from tall people would be protected from infections. Bacteria, and or viruses is being allowed by the owner to linger inside through out the day. Employees should be required to wear gloves and masks and wash their hands. There should be anti-bacterial soap in the bathrooms at all times. No cleaning apparatus should be stored inside the bathrooms. This may sound out of the norm, but this is the lowest this restaurant has ever been observed. Whoever the owner is, he/she doesn't care about the food quality or the quality over altogether. I will not spend another dollar, nor will I visit unless an official report is published indicating that it is safe to enter and eat and have a healthy experience. I do not recommend it to anyone anymore. Eat at your own risk. If I could review this restaurant without having to give it at least one star, I would. But this one star was not well earned.
Patricia Mott
I like spending a couple of hours chomping down at the Mandarin House buffet. That is time well-spent.You walk in, pay your $20, and then it's chow time.Right up front, you got your red, yellow, and green jello. Made with the best food coloring from Hong Kong. The same bar has baked goods, which were freshly baked only two weeks ago.Moving on, you get your oysters and crawfish. You can go there in middle of the summer and they got oysters on the half-shell. The glistening layer of bacteria is free and adds flavor. It could be the middle of the winter, but they got crawfish that come all the way from China. Poor things must be exhausted from that trip, because they don't move even before the boil.The grease on the floor makes it easy to moonwalk over to the next bar that has orange beef, orange chicken, and orange pork. The chef is a wizard with a can of spam and a bottle of orange sauce. They got chicken wings that are lip smacking good, and the red dye lets you save on lipstick.Finally, there's a sushi bar. Because it ain't Asian enough till you throw in some "Japanese" sushi at a Chinese buffet. They also serve sushi because it is well known that the Chinese and all the other Asian nationalities simply love the Japanese, who have historically been so good to other Asians.And then, there's the ambience. Nothing like a fish tank that has a couple fish doing the back stroke while sunning themselves with overhead fluorescent lights. Those fish sure know how to relax!In short, Mandarin House adds a touch of class to Metairie. It is a must-go-to that should be on everyone's short list.
Atmosphere: 2
Food: 2
Service: 3
Sheri Miller
Went with my 3 daughters. Stopped to eat before we headed to Florida. Everything tasted off. Not quite cooked. Water tasted like chlorine, probably not their fault. But could have said something but didn't
pangris
Generally above average Chinese buffet
Tag Ret
This is the second time here.The first visit was around noon. Food was good.Second time it was about 2:30pm. Most of the food was cold. I ate rice. That's it.Sorry, will not come back.
Food was super delicious ???
Atmosphere: 5
Food: 5
Service: 5
I just left this place and I’m very disappointed! I used to go here years ago with family, and it was always good. This was my first time back in a while. The chicken WAS PINK AND RAW!! Thank God I saw it, and spit it out. The only thing i ate after that was the rice, and some pizza. My boyfriend couldn’t even eat after he saw the chicken because he was so grossed out. We spent $50 for both of us, which was wasted and honestly so disappointing. Thats a health hazard and it’s disgusting. Don’t even waste your time going, or your money like we did.
Atmosphere: 1
Food: 1
Service: 1
Food always hot and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fried Anchovies, Egg Rolls, Pizza, Salad Sides, Cheesecake, Tofu Pocket and Salmon Sushi, Boiled Seafood and Sushi, Sushi and Oysters, Fried Food, Fried Shrimp, Crawfish, Crab Legs, Egg Drop Soup with Wontons and Green Onions, Mushrooms Macaroni and Cheese, Oysters on the Half Shell
Kid-friendliness: Tiene variedad de comidas
Atmosphere: 5
Food: 5
Service: 5
The food was horrible, the service was terrible the worst of my life I hated, they treated me like I were garbage, THEY FORCED ME TO GIVE TIP and it is not mandatory, but I had given 5 dollars of tip and they forced me to give more, and because I didn't give the employees cursed me and treated me badly more my husband, not to mention that the employee cursed me for many things
Atmosphere: 2
Food: 2
Service: 1
Good quality food but the servers are
Atmosphere: 5
Food: 5
Service: 3
Management hovers while you eat and stares at you from across the room.
Atmosphere: 1
Food: 5
Service: 3
Good selection of food. Nice service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Sides, Boiled Seafood and Sushi, Sushi and Oysters, Crab Legs, Egg Drop Soup with Wontons and Green Onions
Food is not bad but the service is questionable. Rude servers who don't even ask if you want a refill. Will be going to jumbo buffet since they know how to treat their customers!Update still good food here 2024. Service is still iffy.
Atmosphere: 3
Food: 4
Service: 2
Bring a can of Professional disinfectant spray with you. The Louisiana Board of Health should be alerted and thouroughly inspect this restaurant ASAP (NOW), Mandarin House, located on 3501 Severn Ave, Metairie, LA 70002.When you walk in, you first notice as you look down how filthy and disgusting the carpet looks. As if it was embroidered or embedded onto the floor for the last 20 years. You can feel the musty smell encroach on your clothes like roaches.MANDARIN METAIRIE LLC 3501 SEVERN AVE. SUITE A5 METAIRIE, LA 70002, the registered owner, ignores or doesn't care what anyone thinks of this unclean restaurant. They are more interested in profit making than providing a top quality food and experience, charging or better yet, extorting, $22 for it.The quality of food served or cooked today was abismal at best. It has been for quite sometime. Half of the entire hot food buffet selection was at room temperature or cold. One of the employees was fixing what it looked like a temperature problem under the buffet line. The sautéed boiled shrimp with vegetables was way salty. The green beans were salty and cold. The mandarin chicken was not its usual brown color, and it was salty and too sweet. The peppered beef did not taste like beef. Its textured and flavor was masqueraded with sugar. The white rice was too wet. If we are obligated and/or be pick pocketed out of $22 dollars before we sit down and eat, then we should be receiving well-cooked and prepared food at this location.Inside it looks like they put aside their mess and hide it behind curtains. The sushi bar seemed disorganized. I would hate to walk back into the kitchen and find food on the floor not swept, roaches, flies, the bathroom unclean, and employees coughing or sneezing all around inside the kitchen not wearing a mask or covering their mouths, nor washing their hands properly throughout their shift. To make matters worse, an employee coughed next to my plate of food as I was serving myself. Luckily, I turned my plate to the other side and then saw her cover her face with a mask that was not properly worn. It was hot inside and the AC was on for at least 3 minutes. There were patrons/clients whose children had a wet and heavy cough allowing their child to approach the buffet line, as small as they are, and cough on top of the uncovered food.This restaurant should not allow minors or children serve their own food. There should be a rule that the parents must serve them. At least the food being shielded with top covers from tall people would be protected from infections. Bacteria, and or viruses is being allowed by the owner to linger inside through out the day. Employees should be required to wear gloves and masks and wash their hands. There should be anti-bacterial soap in the bathrooms at all times. No cleaning apparatus should be stored inside the bathrooms. This may sound out of the norm, but this is the lowest this restaurant has ever been observed. Whoever the owner is, he/she doesn't care about the food quality or the quality over altogether.I will not spend another dollar, nor will I visit unless an official report is published indicating that it is safe to enter and eat and have a healthy experience. I do not recommend it to anyone anymore.Eat at your own risk. If I could review this restaurant without having to give it at least one star, I would. But this one star was not well earned.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Bring a can of Professional disinfectant spray with you. The Louisiana Board of Health should be alerted and thouroughly inspect this restaurant ASAP (NOW), Mandarin House, located on 3501 Severn Ave, Metairie, LA 70002. When you walk in, you first notice as you look down how filthy and disgusting the carpet looks. As if it was embroidered or embedded onto the floor for the last 20 years. You can feel the musty smell encroach on your clothes like roaches. MANDARIN METAIRIE LLC 3501 SEVERN AVE. SUITE A5 METAIRIE, LA 70002, the registered owner, ignores or doesn't care what anyone thinks of this unclean restaurant. They are more interested in profit making than providing a top quality food and experience, charging or better yet, extorting, $22 for it. The quality of food served or cooked today was abismal at best. It has been for quite sometime. Half of the entire hot food buffet selection was at room temperature or cold. One of the employees was fixing what it looked like a temperature problem under the buffet line. The sautéed boiled shrimp with vegetables was way salty. The green beans were salty and cold. The mandarin chicken was not its usual brown color, and it was salty and too sweet. The peppered beef did not taste like beef. Its textured and flavor was masqueraded with sugar. The white rice was too wet. If we are obligated and/or be pick pocketed out of $22 dollars before we sit down and eat, then we should be receiving well-cooked and prepared food at this location. Inside it looks like they put aside their mess and hide it behind curtains. The sushi bar seemed disorganized. I would hate to walk back into the kitchen and find food on the floor not swept, roaches, flys, the bathroom unclean, and employees coughing or sneezing all around inside the kitchen not wearing a mask or covering their mouths, nor washing their hands properly throughout their shift. To make matters worst, an employee coughed next to my plate of food as I was serving myself. Luckily, I turned my plate to the other side and then saw her cover her face with a mask that was not properly worn. It was hot inside and the AC was on for at least 3 minutes. There were patrons/clients whose children had a wet and heavy cough allowing their child to approach the buffet line, as small as they are, and cough on top of the uncovered food. This restaurant should not allow minors or children serve their own food. There should be a rule that the parents must serve them. At least the food being shielded with top covers from tall people would be protected from infections. Bacteria, and or viruses is being allowed by the owner to linger inside through out the day. Employees should be required to wear gloves and masks and wash their hands. There should be anti-bacterial soap in the bathrooms at all times. No cleaning apparatus should be stored inside the bathrooms. This may sound out of the norm, but this is the lowest this restaurant has ever been observed. Whoever the owner is, he/she doesn't care about the food quality or the quality over altogether. I will not spend another dollar, nor will I visit unless an official report is published indicating that it is safe to enter and eat and have a healthy experience. I do not recommend it to anyone anymore. Eat at your own risk. If I could review this restaurant without having to give it at least one star, I would. But this one star was not well earned.
I like spending a couple of hours chomping down at the Mandarin House buffet. That is time well-spent.You walk in, pay your $20, and then it's chow time.Right up front, you got your red, yellow, and green jello. Made with the best food coloring from Hong Kong. The same bar has baked goods, which were freshly baked only two weeks ago.Moving on, you get your oysters and crawfish. You can go there in middle of the summer and they got oysters on the half-shell. The glistening layer of bacteria is free and adds flavor. It could be the middle of the winter, but they got crawfish that come all the way from China. Poor things must be exhausted from that trip, because they don't move even before the boil.The grease on the floor makes it easy to moonwalk over to the next bar that has orange beef, orange chicken, and orange pork. The chef is a wizard with a can of spam and a bottle of orange sauce. They got chicken wings that are lip smacking good, and the red dye lets you save on lipstick.Finally, there's a sushi bar. Because it ain't Asian enough till you throw in some "Japanese" sushi at a Chinese buffet. They also serve sushi because it is well known that the Chinese and all the other Asian nationalities simply love the Japanese, who have historically been so good to other Asians.And then, there's the ambience. Nothing like a fish tank that has a couple fish doing the back stroke while sunning themselves with overhead fluorescent lights. Those fish sure know how to relax!In short, Mandarin House adds a touch of class to Metairie. It is a must-go-to that should be on everyone's short list.
Atmosphere: 2
Food: 2
Service: 3
Went with my 3 daughters. Stopped to eat before we headed to Florida. Everything tasted off. Not quite cooked. Water tasted like chlorine, probably not their fault. But could have said something but didn't
Generally above average Chinese buffet
This is the second time here.The first visit was around noon. Food was good.Second time it was about 2:30pm. Most of the food was cold. I ate rice. That's it.Sorry, will not come back.
Atmosphere: 3
Food: 1
Service: 3