The place is nice and clean , the lady was super nice my ice cream was soo good got a vanilla soft serve with cookie dough , was my first time would soo go back again and try something different. ??☺️
Atmosphere: 5
Food: 5
Service: 5
Tristen Volkman
Came in at 8:10 tonight and the store closes at 8:30. One girl working greeted us saying let us know when you’re ready while the other proceeded to put lids on all of the ice cream to where we could not see the choices.
Service: 1
Elise Verheugen
I’ve been going since childhood… I love it…
Atmosphere: 5
Food: 5
Service: 5
Barbara Cassara
Frozen Cappuccino is amazing!
Jordan L.
So this place is largely ok: the yogurt is good, it's a little expensive for what it is, the manager who's always working is a little rude and rushing people a lot when ordering, but the thing that is absolutely nuts to me is that since Covid, they won't let people use their bathroom. There's one in the back that everyone used to use but now when you ask them to use it they say that you can't and have to go next door to Subway. How are you going to have an ice cream shop for CHIlDREN and not have a bathroom? I can't imagine why Subway hasn't put a stop to this, but regardless it's awkward to walk in there with your kids with the person who works there staring at you and use the bathroom without buying anything and leave. It's also pretty inconvenient to have to pack up your crew of small kids, leave your ice cream and table, and drag everyone next door for a bathroom run in the middle of eating. It's really just unacceptable. If the Felipe's they're building on Metairie Road includes a yogurt shop like the one in Mid City, we'll just go there again-here's hoping!
Minette C.
We needed to find shelter after suffering 110 degree weather outside. This was a break to cool off. They offered a lot of different flavors with frozen yogurt options. Also a variety of pint size flavors in the freezer. Place was clean and inviting.
Leonidas Vanegas
Love this place
Barbara Keenan
Yogurt was cool and creamy but flavorless
Amay Curole
Great service, friendly and professional, pristine store, huge selection of frozen yogurt and ice cream. Highly recommend this store.
Caleb Mandrake
Yogurt is good, but there is no bathroom. It's been a repeated issue over the years. My 3 year old has to use the restroom and we were told to go next door to Subway.... Then promptly scolded by the Subway employee for bringing a 3 year old little girl in to use the restroom for 45 seconds.Not sure how this place is allowed to operate without a restroom, considering that it serves food and has indoor tables to eat. I know they have a bathroom, they just don't allow anyone to use it.
I love frozen yogurt and TCBY has always been my favourite, but this TCBY is by far superior then any other because of the woman that works there. She is so wonderful to all the customers and makes my son feel so special when we go in. She is wonderful which makes this TCBY the best I've ever gone to. Next time I go in, I'll ask her name and update accordingly.
Kenz C.
Last week me and some friends went out to get TCBY. I ordered their Psychedelic sorbet, this sorbet is red, orange and yellow. The sorbet was fruity but not to fruity, if your ever looking for a sorbet at TCBY I would recommend this one! TCBY is a ice cream, smoothie, and yogurt place. It is a great place to go with friends and family. TCBY is also friendly to all ages. TCBY is a quick but refreshing treat. The employee that had helped me was really really nice. So overall TCBY is a must when your in the area!
Hannah L
This is the worst experience I ever had at a frozen yogurt place. First off, when I was ordering the froyo, they didn’t wear gloves or hold a napkin around the cone. Secondly, the actual froyo I was served tasted like chemicals. Literally tasted like perfume. Finally, when my dad went back inside to get a new cone because of the aforementioned chemical taste, they flipped him off on the way out. He didn’t see it as they did it while he was walking out, but my entire family saw one of the girls flip him off on the way off. Would give zero stars if I could! Awful customer service
Hannah L.
This is the worst experience I ever had at a frozen yogurt place. First off, when I was ordering the froyo, they didn't wear gloves or hold a napkin around the cone. Secondly, the actual froyo I was served tasted like chemicals. Literally tasted like perfume. Finally, when my dad went back inside to get a new cone because of the aforementioned chemical taste, they flipped him off on the way out. He didn't see it as they did it while he was walking out, but my entire family saw one of the girls flip him off on the way off. Would give zero stars if I could! Awful customer service.
Jacquie V.
Love the yogurt, but the employees are extremely rude! I arrived at 8:20 pm on a Tuesday to get ice cream with my daughter. Not only did both the employees look distracted (kept staring into the parking lot, which I would realize later was to monitor how many more customers were coming in), but as I was checking out, the woman at the cash register said: "Please don't eat your ice cream here . We are about to close." I wasn't planning to stay, but this comment caught me off guard anyway. At least she said please, I guess. The official TCBY website clearly states that it closes at 9:00 and I mentioned this (because I checked before I went) and she mumbled that they actually close at 8:30 per their manager. In any case, the whole encounter was awkward, frustrating and downright appalling.
The place is nice and clean , the lady was super nice my ice cream was soo good got a vanilla soft serve with cookie dough , was my first time would soo go back again and try something different. ??☺️
Atmosphere: 5
Food: 5
Service: 5
Came in at 8:10 tonight and the store closes at 8:30. One girl working greeted us saying let us know when you’re ready while the other proceeded to put lids on all of the ice cream to where we could not see the choices.
Service: 1
I’ve been going since childhood… I love it…
Atmosphere: 5
Food: 5
Service: 5
Frozen Cappuccino is amazing!
So this place is largely ok: the yogurt is good, it's a little expensive for what it is, the manager who's always working is a little rude and rushing people a lot when ordering, but the thing that is absolutely nuts to me is that since Covid, they won't let people use their bathroom. There's one in the back that everyone used to use but now when you ask them to use it they say that you can't and have to go next door to Subway. How are you going to have an ice cream shop for CHIlDREN and not have a bathroom? I can't imagine why Subway hasn't put a stop to this, but regardless it's awkward to walk in there with your kids with the person who works there staring at you and use the bathroom without buying anything and leave. It's also pretty inconvenient to have to pack up your crew of small kids, leave your ice cream and table, and drag everyone next door for a bathroom run in the middle of eating. It's really just unacceptable. If the Felipe's they're building on Metairie Road includes a yogurt shop like the one in Mid City, we'll just go there again-here's hoping!
We needed to find shelter after suffering 110 degree weather outside. This was a break to cool off. They offered a lot of different flavors with frozen yogurt options. Also a variety of pint size flavors in the freezer. Place was clean and inviting.
Love this place
Yogurt was cool and creamy but flavorless
Great service, friendly and professional, pristine store, huge selection of frozen yogurt and ice cream. Highly recommend this store.
Yogurt is good, but there is no bathroom. It's been a repeated issue over the years. My 3 year old has to use the restroom and we were told to go next door to Subway.... Then promptly scolded by the Subway employee for bringing a 3 year old little girl in to use the restroom for 45 seconds.Not sure how this place is allowed to operate without a restroom, considering that it serves food and has indoor tables to eat. I know they have a bathroom, they just don't allow anyone to use it.
Restaurantji Recommends
I love frozen yogurt and TCBY has always been my favourite, but this TCBY is by far superior then any other because of the woman that works there. She is so wonderful to all the customers and makes my son feel so special when we go in. She is wonderful which makes this TCBY the best I've ever gone to. Next time I go in, I'll ask her name and update accordingly.
Last week me and some friends went out to get TCBY. I ordered their Psychedelic sorbet, this sorbet is red, orange and yellow. The sorbet was fruity but not to fruity, if your ever looking for a sorbet at TCBY I would recommend this one! TCBY is a ice cream, smoothie, and yogurt place. It is a great place to go with friends and family. TCBY is also friendly to all ages. TCBY is a quick but refreshing treat. The employee that had helped me was really really nice. So overall TCBY is a must when your in the area!
This is the worst experience I ever had at a frozen yogurt place. First off, when I was ordering the froyo, they didn’t wear gloves or hold a napkin around the cone. Secondly, the actual froyo I was served tasted like chemicals. Literally tasted like perfume. Finally, when my dad went back inside to get a new cone because of the aforementioned chemical taste, they flipped him off on the way out. He didn’t see it as they did it while he was walking out, but my entire family saw one of the girls flip him off on the way off. Would give zero stars if I could! Awful customer service
This is the worst experience I ever had at a frozen yogurt place. First off, when I was ordering the froyo, they didn't wear gloves or hold a napkin around the cone. Secondly, the actual froyo I was served tasted like chemicals. Literally tasted like perfume. Finally, when my dad went back inside to get a new cone because of the aforementioned chemical taste, they flipped him off on the way out. He didn't see it as they did it while he was walking out, but my entire family saw one of the girls flip him off on the way off. Would give zero stars if I could! Awful customer service.
Love the yogurt, but the employees are extremely rude! I arrived at 8:20 pm on a Tuesday to get ice cream with my daughter. Not only did both the employees look distracted (kept staring into the parking lot, which I would realize later was to monitor how many more customers were coming in), but as I was checking out, the woman at the cash register said: "Please don't eat your ice cream here . We are about to close." I wasn't planning to stay, but this comment caught me off guard anyway. At least she said please, I guess. The official TCBY website clearly states that it closes at 9:00 and I mentioned this (because I checked before I went) and she mumbled that they actually close at 8:30 per their manager. In any case, the whole encounter was awkward, frustrating and downright appalling.