CC's Coffee House

2350 Tower Dr, Monroe
(318) 737-7954

Recent Reviews

Jennifer Kelly

Ran in to pick up a coffee pack for a meeting. The staff was helpful and quick. Will be back!

Atmosphere: 5

Food: 5

Service: 5

james mcconnell

I spend an average of $18 each week at CCs because I enjoy good coffee in the company of a good friend. I will no longer give a gratuity before service - look at the photo - a quarter cup of foam is NOT good value!

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Chocolate Chunk Cookie, Brew

Nina Faye

I'd love to share my pic my ticket says no whip and they still put it on my coffee.

Atmosphere: 4

Service: 4

Kori Kori

First and last time I will ever buy from here!! Was trying to check out all things in the menu, and the lady that was taking my order did not like how long I was taking and RUDLEY let me know that they were closing in two minutes. Mind you I had no idea what time they closed just passed by and was going to try it out but will not be back!! Wish I knew her name because I know from previous jobs that I have had if I were to ever talk to a customer the way that she talked to me it would have cost me my job. She had short brown hair and was working the window.

Spencer Hilbun

Good coffee my daughter loves the blueberry

Atmosphere: 5

Food: 5

Service: 5

Teddrick Dugano

I always love getting my coffee favorites here☕️Quick and friendly service!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Iced Latte, With Whipped Cream, Croissants

Savanna Jackson

Hands down the best cold brew around. The staff are wonderful, friendly and kind. They remember orders by heart and create a welcoming environment to work, hang or study.

Sis. Sister

Tge coffee was good and the spinach corssant was ok, not much flavor yet good.

Atmosphere: 5

Food: 4

Service: 4

Chelcie Schleben

So, I have been thinking about writing this for a while, but I've tried letting it go and I can't. There were many days and nights I went home in tears because of this place. Last year from July-October I worked here as in an inmate from OCC work release. I felt like I was in hell every day I worked there because of the general manager, Rick Molina. Within the first month of being there four people quit because of him. I should have taken that as a warning. He told me he didn't have the staff or time to train me, and I would either sink or swim, then handed me a stack of employee handbooks to read and go over myself. This man accused not only me, but multiple employees of stealing money. Any time a new employee started, money all of the sudden would start to go missing. Let it be known Rick was fired from the CC's coffee house in Ruston for stealing thousands of dollars and was still paying restitution and court costs while I was employed here. I honestly believe it was him stealing the money, and he was putting it off on new people since he was always complaining of not making enough money. I worked my tail off at this establishment, and worked a lot of over time, but when asked if I could come back after I was out of jail, he told me " I don't think we ended on a good note." Yet, I don't recall us having many problems towards the end of my jail sentence. He wouldn't even get in contact with me when I asked him to send me my termination papers so I could receive GA while waiting for a job to come through. I never really had an off day there because I was ALWAYS called in on my off days, yet I put a smile on and did my job. He would purposely make employees especially the new hire inmates, feel dumb and inadequate in the work environment. No one could do anything fast enough or up to his expectations EXCEPT his two favorite, inmates, Lainey and Raychel. Those two wouldn't do anything, especially when he wasn't there (they'd always ask me to do it for them, even if I was off), and were treated like queens up there while everyone else worked extremely hard. He would purposely schedule me twice in one day, a morning and closing shift, knowing I'd be stuck there waiting to clock in in-between shifts because I was in jail and would not be picked up while I was off, waiting to clock back in. He and one of the inmates, Lainey, had something romantic going on, not only did I overhear somethings, but it also came out of her own mouth. Rick might be fake and professional while assisting customers, but his managerial skills are garbage. While there I've even had customers complain to me about him or apologize to me because they've picked up on how rude he can be to the employees. He held a lot over my head because I was in jail, but I honestly did NOT care. He comes off as the "cool GM," but is really a POS, and it doesn't take long for it to start showing. Tim and Joe are fooled and need to get rid of him.The quality of their food is terrible. When I first started working there, I immediately noticed none of containers that held the food in the mini fridge up front or in the larger fridge/freezer in the back had been cleaned out in quite a while, including the fridges, and freezers themselves. No telling what kind of salmonella or other bacterial growths were breeding in there. I'm sure it's still like that because I was the only one cleaning them. The espresso shots are bitter, and if he's not there, the employees are pouring "bad shots" in customer's drinks, that includes the managers and shift leads. They also do not put yogurt in the smoothies like they're required to do, they will substitute it for mochissippi mix "because it's easier."

Atmosphere: 1

Food: 1

Service: 1

Skeltonwarriors

Parking: The coffee could be hotter.

Atmosphere: 5

Food: 3

Service: 5

L Elaine

Love the coffee, expresso and the service. Ray and Rachel are the best Barista's here!

Atmosphere: 5

Food: 5

Service: 5

Marti Pipes

I come here every morning before work (5/7 days a week) and I am never disappointed. Most of the employees know me by my drink and I’m never concerned about being in the back of a long line because they are quick to get orders out. I love this place and it will forever be my #1 coffee choice.

Tara Thompson

First time trying their coffee/breakfast today and it's soo good!! Love their creme brulee iced coffee!!

John B. Noble

The tea lattes are hit and miss here. I guess it depends on the worker. I will tell them a sweetness level and sometimes it’s on the mark, whilst others it tastes like it hasn’t been sweetened at all.

J Noble

The tea lattes are hit and miss here. I guess it depends on the worker. I will tell them a sweetness level and sometimes it’s on the mark, whilst others it tastes like it hasn’t been sweetened at all.

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