Chili's Grill & Bar

2910 LA-14, New Iberia
(337) 364-0904

Recent Reviews

Carole Rogers

The food was very good, the service was great. They accommodate diets

Atmosphere: 4

Food: 5

Service: 5

Mona Gianatti

I find a lot of restaurants cook with too much salt. My soup was very salty but for others it may be just right and our server had offered to take it off our bill. I did not take her up on that offer as the soup was tasty n apart from too salty it was a good gumbo. My husband's steak was fine to perfection so we were all happy.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Mashed Potatoes, Steak, Fajitas

Dan Goldfarb

The food, staff, & atmosphere was very good. We had an ice tea, coke, ear of corn, & a large chocolate chip cookie with a scoop of ice cream for twenty dollars... Twenty dollars! These people are crazy.

Atmosphere: 4

Food: 4

Service: 4

Agnes Stratton

Please get some waitress who want to wait on customers and Won't Keep Forgetting customers orders also putting the wrong food on customers plates. Some Workers these days jave become PATHETIC!!!

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Loaded Mashed Potatoes, Steak, Boneless Wings

Lillie Martin

When we arrived to this establishment some of the tables were not cleaned and we assumed maybe they were very busy and unable to get to them. After we were seated we ordered our drinks and appetizers and realized the tables were still not cleaned. On the bright side our waitress was very sweet and took very good care of us. As we were eating my husband brought it to my attention that there was wax paper left on his burger. When I brought it to the waitresses attention she apologized and took the paper and half the burger to show her manager. She came back and explained that they would be making him a new burger. The manager whoever he/she is never came to our table to offer any words of apology or any type of customer service. The waitress brought the new burger which should have been brought by management and apologized again. She also informed us when she brought the ticket that the burger had been removed which also should have been told to us by management. The food was absolutely amazing and we weren’t even that upset the wax paper was forgotten. We were most disturbed that management has no idea what actual customer service entails or how to manage a food establishment. If it hadn’t been for management this establishment would be incredible! Also, when we were leaving the tables were still not cleaned.

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Honey-Chipotle Crispers & Waffles, Cajun Chicken Pasta, Triple Dipper

Jay Jay Shon

I was served cold potato soup. It was so cold that the cheese never melted in the bowl. I asked to talk with the manager and she was very cocky. Her mind was already set on not offering a solution. I asked that in place of the soup, I be given a dessert as my 3 item menu special. She basically said it couldn't be done and we all know Mangers can do whatever they choose to make a customer satisfied. The point was not about the price but just the courtesy of an item being ill prepared I was disappointed because I eat there a lot but today is my last day. And to add insult to the injury they added a table entertainment charge of $2.99 on to my bill which the waiter had removed. The manger has poor people skills. I oberserved her deal with another party at a different table and she was very open to their complaints, I heard her say that she assured the other guest that the situation would be ok and resolved. I guess me being black and a male she has run out of courtesy when she was called for my situation. She offered me more soup but by that time her attitude killed my appetite

Atmosphere: 1

Food: 1

Service: 1

Tanya Sundberg

Food is amazing! Destiny V is the most amazing waitress!!! Y'all go see her!

Atmosphere: 5

Food: 5

Service: 5

Amy Moss

Alexa Moss was

Atmosphere: 5

Food: 5

Service: 5

Daquandrick Etienne

Alexia is one of the best workers ik she helps out with anything you need I experienced the love from chili’s an it’s good food believe me.

Atmosphere: 5

Jodi Spangler

Good food and great service! We were waited on by Alexa and had a very pleasant experience.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cajun Chicken Pasta

brandon lennie

Great Customer Service By Ms.Alexa Moss! She was our cook the night we went, she made sure our food was done just right! Thank You Alexa!

Atmosphere: 5

Food: 5

Service: 5

Douglas Martin

Alexa Moss, Great Customer Service.

Food: 5

Service: 5

Shanwonnia Solomon

The service was excellent. The young lady Alexa Moss Was so patient and served with a smile. Thanks AlexaParking: It was easy to find a spot that was close to the front door

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey-Chipotle Crispers & Waffles, Loaded Boneless Wings, Loaded Mashed Potatoes, Whole Rack of Ribs, Chocolate Lava Cake, Cajun Chicken Pasta, Strawberry Cheesecake, Shrimp and Steak Fajita, Chicken Fajitas, Chicken Wings

Keisha Romero

We Dinned In This Weekend & Had The Pleasure Of Having Ms. Alexa Moss Deliver Our Food To The Table! She Was Such A Sweet Soul!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loaded Mashed Potatoes, Cajun Chicken Pasta, Steak

Minerva B. Gordon

Alexa Moss is Absolutely AMAZING!!! The food was excellent, exactly what we wanted!Vegetarian options: Create your own (substitutes and more)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bottomless Chips Soup & Side Salad, Loaded Mashed Potatoes, Mushroom Swiss Burger, Cajun Chicken Pasta, Strawberry Cheesecake, Steak, Shrimp and Steak Fajita, Chicken Fajitas, Chicken Wings

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