Awesome dining experience. The 2-hour wait for no reservations was well worth it. The food was amazing. Drinks were great. Staffers was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peach Cobbler, Red Beans and Rice with Fried Chicken, Fried Shrimp, Red Beans, Baked Macaroni, Macaroni and Cheese
Rhea Thompson
Great place loved it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stewed Chicken, Macaroni and Cheese, Lavender Lemonade
Ian Ridsdill
Fantastic!
Atmosphere: 5
Food: 5
Service: 5
Janice Townsend
I was disconnected and put on hold 3 times. When I finally spoke to a person, I was told I couldn't get a reservation before we left. I then asked about to go orders. I was told as long as I ordered before 2:30 it was okay. I called at 2:15 and was told they weren't taking anymore orders! Luckily, I was only ordering gumbo and bread pudding. I was able to pick it up. The food was delicious. My service was horrible!
I was so excited about eating at Dooky Chase. I had seen Mrs. Chase on the food channel before Covid. We finally made it to New Orleans. The night before going to Dooky Chase I googled the restaurant. I read up on the history, dress code and hours. It never said you had to make a reservation. We struggled to find a Uber. I was so excited!! We get to Dooky Chase and the lady asked me what did I want. I thought she was joking but she wasn’t. I told her we came to eat. Why else would we be there. She was so rude. Told us we needed a reservation and told us we could come back in two hours. The front area had a whole bunch of empty tables. We traveled from AR to try their gumbo. The food maybe good but the hosts were not!!??♀️?
Michele Coles-Lewis
Expected home cooked vegetables and peach cobbler. Fried chicken was delightful. Other food was just ok but it was very busy for a
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Red Beans and Rice with Fried Chicken, Fried, Lavender Lemonade
lucia skwarek
Amazing food. Best gumbo ever. Everything made with love, care and pride. Good , friendly and professional service. A real gem - the furthest thing from a tourist trap - it’s a beautiful place
Atmosphere: 5
Food: 5
Service: 4
Eugene Harvey
10 out of 10...highly recommended. The food service and genuine love felt like home. Thank you for making my wife's 50th birthday special ?
Atmosphere: 5
Food: 5
Service: 5
Terry Barnett
Everything was great!
Atmosphere: 5
Food: 5
Service: 5
Paula H
My husband and I were determined to have dinner here. Dooky Chase is only open for dinner on Friday & Saturday evenings and reservations were hard to get. I ended up calling there one afternoon right before they closed to make our reservation.The inside of the restaurant is beautifully elegant, filled with gorgeous art. I had the fried chicken, which was delicious and just a bit spicy, and my husband had the stuffed jumbo shrimp. We ended up taking a box home. I recommend the rum punch as a cocktail. We finished off with some piping hot praline bread pudding.The service was excellent and we were glad we got an opportunity to eat here.
After years of trying, we finally coordinated the timing of a visit to New Orleans that allowed a reservation for lunch at Dooky Chase. It also coincided with a monster rain storm that saw crazy street flooding with 6 inches per hour falling from the sky and submerging the streets.The staff could not have been more welcoming, nor the dining room more elegant. I absolutely had to try the Creole gumbo, and it's now my favorite gumbo in New Orleans (sorry, Mr. B"s). The meal was excellent, the service above and beyond. And with suggested wine pairing were spot on.When it was time to leave, the water was up to the steps leading out to the street. The hostess insisted we leave through the back door where the water had not yet reached and led us through the kitchen, a fascinating side trip by itself. She then waited with us in the parking lot under our Uber arrived. Talk about commitment to customer service!It was a wonderful experience on an historically bad weather day.
Atmosphere: 5
Food: 5
Service: 5
Christian Zeitvogel
We had an unforgettable dinner here. From the hostess to the bussers, everyone was helpful and friendly. We loved the mixed decor throughout the restaurant, and it is so meaningful to dine somewhere with such rich history and significance to the community. Not to mention, each bite was better than the last. We look forward to returning.
Atmosphere: 5
Food: 5
Service: 5
M S
AVOID this restaurant!!! One of worst dining experiences ever. We had reservation at 05:30 for 5 people and when arrived we were told to head to bar had a mix up for our table. No one ever came to get us after said would just be a few minutes . We headed back up to hostess desk after waiting for amount of time we were told. We stood another couple minutes in the line near hostess desk and were finally called. The hostess desk is very unorganized and whole reservation system is very poorly managed. We headed to our table at 05:50 we didn’t get waited on until 06:20 and this was after several waiters walked by and the large table behind us sat after us and got waited on before us . We waited over an hour for our food and we had to have someone from our table go to host desk and inquire about order because our waitress disappeared. She then came by table after inquiring about order and told our ticket was up next it was an hour and ten minutes to get four entrees. I understand delays happen but your staff shows no care or concern . We talked to “kitchen manager “ and host at desk and they showed no concern. No manager ever came by table to check in which is so bizarre . After stating how long waited for food the waitress said can offer dessert on the house. After one of us said just to one entree off before we got food, she had to realize we waited too long. At this point we just wanted to leave it was ridiculous it took that long as other people that sat after us and only had 2-5 people in party and had over 5 tables around us that got food before us. This establishment is severely lacking in customer service, hospitality and atmosphere. Stay away unless you want to have bad dining experience and poor customer service. Lastly, tried to contact restaurant thru their email listed on website and email does not even work! It got returned as undeliverable email address . It was a shame no one in management came by table to check in or apologize , even after several staff members were aware what happened with our service.
Atmosphere: 1
Food: 1
Service: 1
Jean b
I had an excellent dining experience! Thanks to the bartender, I was able to eat at the bar. The associates were very friendly and hospitable. They made you feel that they really cared about their customers; the food and drinks were top notch. I had lavender lemonade, an order of shrimp clemenceau and a side of mustard greens. I highly recommend this establishment and will visit it again whenever I'm in the area.Wheelchair accessibility: There is a ramp.
Awful. Served in tiny room, no window. Told large open dining room reserved. Saw roach under chair. Mentioned to waitress. No response. Asked if we could move to still vacant dining room, told no, still reserved. Not wanting to carry roach home I waited for friends at front desk, (no seating). Couldn’t wait outside (over 90 degrees). Oh yes large dining room still vacant when we left. Wrote letter to Ms. Chase, explaining experience, received no response.P.s. oh yes, my friends were to embarrassed to leave, I wasn’t.
Awesome dining experience. The 2-hour wait for no reservations was well worth it. The food was amazing. Drinks were great. Staffers was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peach Cobbler, Red Beans and Rice with Fried Chicken, Fried Shrimp, Red Beans, Baked Macaroni, Macaroni and Cheese
Great place loved it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stewed Chicken, Macaroni and Cheese, Lavender Lemonade
Fantastic!
Atmosphere: 5
Food: 5
Service: 5
I was disconnected and put on hold 3 times. When I finally spoke to a person, I was told I couldn't get a reservation before we left. I then asked about to go orders. I was told as long as I ordered before 2:30 it was okay. I called at 2:15 and was told they weren't taking anymore orders! Luckily, I was only ordering gumbo and bread pudding. I was able to pick it up. The food was delicious. My service was horrible!
Food: 4
Service: 1
Recommended dishes: Crabmeat Gumbo, Praline Bread Pudding
I was so excited about eating at Dooky Chase. I had seen Mrs. Chase on the food channel before Covid. We finally made it to New Orleans. The night before going to Dooky Chase I googled the restaurant. I read up on the history, dress code and hours. It never said you had to make a reservation. We struggled to find a Uber. I was so excited!! We get to Dooky Chase and the lady asked me what did I want. I thought she was joking but she wasn’t. I told her we came to eat. Why else would we be there. She was so rude. Told us we needed a reservation and told us we could come back in two hours. The front area had a whole bunch of empty tables. We traveled from AR to try their gumbo. The food maybe good but the hosts were not!!??♀️?
Expected home cooked vegetables and peach cobbler. Fried chicken was delightful. Other food was just ok but it was very busy for a
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Red Beans and Rice with Fried Chicken, Fried, Lavender Lemonade
Amazing food. Best gumbo ever. Everything made with love, care and pride. Good , friendly and professional service. A real gem - the furthest thing from a tourist trap - it’s a beautiful place
Atmosphere: 5
Food: 5
Service: 4
10 out of 10...highly recommended. The food service and genuine love felt like home. Thank you for making my wife's 50th birthday special ?
Atmosphere: 5
Food: 5
Service: 5
Everything was great!
Atmosphere: 5
Food: 5
Service: 5
My husband and I were determined to have dinner here. Dooky Chase is only open for dinner on Friday & Saturday evenings and reservations were hard to get. I ended up calling there one afternoon right before they closed to make our reservation.The inside of the restaurant is beautifully elegant, filled with gorgeous art. I had the fried chicken, which was delicious and just a bit spicy, and my husband had the stuffed jumbo shrimp. We ended up taking a box home. I recommend the rum punch as a cocktail. We finished off with some piping hot praline bread pudding.The service was excellent and we were glad we got an opportunity to eat here.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
After years of trying, we finally coordinated the timing of a visit to New Orleans that allowed a reservation for lunch at Dooky Chase. It also coincided with a monster rain storm that saw crazy street flooding with 6 inches per hour falling from the sky and submerging the streets.The staff could not have been more welcoming, nor the dining room more elegant. I absolutely had to try the Creole gumbo, and it's now my favorite gumbo in New Orleans (sorry, Mr. B"s). The meal was excellent, the service above and beyond. And with suggested wine pairing were spot on.When it was time to leave, the water was up to the steps leading out to the street. The hostess insisted we leave through the back door where the water had not yet reached and led us through the kitchen, a fascinating side trip by itself. She then waited with us in the parking lot under our Uber arrived. Talk about commitment to customer service!It was a wonderful experience on an historically bad weather day.
Atmosphere: 5
Food: 5
Service: 5
We had an unforgettable dinner here. From the hostess to the bussers, everyone was helpful and friendly. We loved the mixed decor throughout the restaurant, and it is so meaningful to dine somewhere with such rich history and significance to the community. Not to mention, each bite was better than the last. We look forward to returning.
Atmosphere: 5
Food: 5
Service: 5
AVOID this restaurant!!! One of worst dining experiences ever. We had reservation at 05:30 for 5 people and when arrived we were told to head to bar had a mix up for our table. No one ever came to get us after said would just be a few minutes . We headed back up to hostess desk after waiting for amount of time we were told. We stood another couple minutes in the line near hostess desk and were finally called. The hostess desk is very unorganized and whole reservation system is very poorly managed. We headed to our table at 05:50 we didn’t get waited on until 06:20 and this was after several waiters walked by and the large table behind us sat after us and got waited on before us . We waited over an hour for our food and we had to have someone from our table go to host desk and inquire about order because our waitress disappeared. She then came by table after inquiring about order and told our ticket was up next it was an hour and ten minutes to get four entrees. I understand delays happen but your staff shows no care or concern . We talked to “kitchen manager “ and host at desk and they showed no concern. No manager ever came by table to check in which is so bizarre . After stating how long waited for food the waitress said can offer dessert on the house. After one of us said just to one entree off before we got food, she had to realize we waited too long. At this point we just wanted to leave it was ridiculous it took that long as other people that sat after us and only had 2-5 people in party and had over 5 tables around us that got food before us. This establishment is severely lacking in customer service, hospitality and atmosphere. Stay away unless you want to have bad dining experience and poor customer service. Lastly, tried to contact restaurant thru their email listed on website and email does not even work! It got returned as undeliverable email address . It was a shame no one in management came by table to check in or apologize , even after several staff members were aware what happened with our service.
Atmosphere: 1
Food: 1
Service: 1
I had an excellent dining experience! Thanks to the bartender, I was able to eat at the bar. The associates were very friendly and hospitable. They made you feel that they really cared about their customers; the food and drinks were top notch. I had lavender lemonade, an order of shrimp clemenceau and a side of mustard greens. I highly recommend this establishment and will visit it again whenever I'm in the area.Wheelchair accessibility: There is a ramp.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Clemenceau, Lavender Lemonade
Awful. Served in tiny room, no window. Told large open dining room reserved. Saw roach under chair. Mentioned to waitress. No response. Asked if we could move to still vacant dining room, told no, still reserved. Not wanting to carry roach home I waited for friends at front desk, (no seating). Couldn’t wait outside (over 90 degrees). Oh yes large dining room still vacant when we left. Wrote letter to Ms. Chase, explaining experience, received no response.P.s. oh yes, my friends were to embarrassed to leave, I wasn’t.
Atmosphere: 1
Food: 3
Service: 1