50 minutes to get appetisers. They were Fair-, food took 25 more minutes. No explanation of why. Had to call them over three times to ask. Food was not that good. Did not finish our food and will not be back. We should have been at least comped for the apps. The manager never offered a thing. Poor representation of any Louisiana food.
Atmosphere: 1
Food: 1
Service: 1
Charles B.
Ventured in with a group of four. We were quickly seated with no reservation. The decor is nice and coastal. Lots of light flooding in. It's a welcomed change of pace from the quarter for the conference crowd. My party had oysters on the half shell, jambalaya, greens, crawfish beignets, and a steak. Food came quickly but there was some confusion on the drink order. There also seemed to be some tension among the wait staff. All and all great dining, will be back.
Maci Terrell
This place was amazing! The food was absolutely delicious, we got the crawfish beignets, the blackened catfish, chargrilled oysters, and bread pudding ever single thing was 10/10. Our waiter was also amazing as he was tending our party of 8 and did a spectacular job with drinks and getting food out on time! Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Cara W
Tons of shells in crab dip, some unknown hard, black thing in husband's entree salad. Salmon dry, catfish had no flavor. Manager couldn't be bothered to come by and they refuse to take crab dip full of shells off the check even though we hardly ate any of it.
Atmosphere: 2
Food: 1
Service: 5
Robert W.
In my 5 days while in New Orleans this was absolutely, without a doubt, the worst customer service, quality of food and overall experience I encountered. First, making a reservation or attempting to modify it is some unnecessarily complex situation requiring your credit card and calls to make changes. Then, I arrive with my family, a table for 3, and the hostess has no idea where to seat us. Once that got figured out, we received some unnecessarily supportive speal about how great this place is with recommendations. Against the recommendations, we ordered the crab dip to start with some wine and draft beer. That was a mistake! The dip comes and we're told that if we want any more bread it's a dollar. Not sure why? Maybe it was a warning? Well, the first bite in I'm crunching on crab exoskeleton. WTF? I figured maybe it was bad luck. Literally, EVERY bite of this crab dip had exoskeleton in it! I warned the others in my party, but it was too late. They had to spit this excuse for a crab dip into their napkin. So, we stopped eating it and let the server know of this situation. I can tell the hesitation in the server's response, but they say they will inform the manager. The server returns and says that the manager has informed them that crab meat it is expected to have an occasional shell in it. Wow! I pointed out the pile of shells I pulled out from between my teeth on the plate. That has to be the most sorry excuse for a complaint that I have received in a restaurant in my entire life! And where is this "manager?" They can't come to the table and say that sorry excuse to my face? Okay, maybe it's a fluke I hope. Well, I ordered salmon salad and the others in my party ordered the salmon entrée and kids catfish dinner. The salad was okay initially The dressing a bit sweet and I question if it was actually gouda cheese. Then, part way into the salad, I'm crunching on sharp and hard objects again! What was it? My best guess pecan shells. Really? That's crazy! Two menu items and both had crunchy, non-food discards on them! The other two meals weren't much better. I tried the jalapeno grits. They were the worst grits I've had in my life because they were dry, had no flavor, and didn't look or taste fresh. The salmon was overcooked and something one would expect at a buffet line. The catfish was okay, but had no flavor and the fries appeared to be from frozen. I mentioned the crunchy sharp objects in my salad to the server, but prefaced it with, I know, your manager doesn't care and thinks this is normal. On top of all of this, the restaurant has the gall to require a 20% gratuity on all parties regardless of size and state, "We stand by our recipes. NO REFUNDS" on their menu. That should be the clearest warning. It is clear that everyone in charge at this sad excuse of a restaurant could care less, and it is so evident in every aspect. Please, stay away unless you want a cold beer,that was the best thing here.
Cara W.
Seriously, avoid this place. We are tourists and made a reservation because it was close to our hotel. I thought it odd that a casual place required a credit card to hold a reservation, but I went with it. My mistake. Once seated, we saw that the menu says automatic 20% gratuity and that they stand behind their recipes, so once you order, you pay for it no matter what. Odd, but okay... Well, we ordered the crab dip (BIG MISTAKE!), and it was so full of crab shells that I almost threw up. My husband was spitting them out, but we just gave up. I also thought it was odd that the server said that an extra order of 5 pieces of crostini would cost us $1...ugh, is this place that broke that they cant give away a bit more cheap bread with an $18 dip order? The server said that she would mention the shell issue to her manager. She disappeared for a long time and when our entrees came, she said that her manager told her that shells in the crab dip are normal (no they aren't, we live close to Baltimore and eat crap dip at restaurants regularly and have never encountered a crab shell in the dip). My salmon entree is comparable to a salmon entree at a hospital, my daughter's fried catfish has absolutely no flavor, and my husband found some unknown hard black item in his entree salad. A manager never came by to check on us. This is the the most ridiculous restaurant meal I have ever had. So much for "Big Easy" - more like Big Rip Everyone off!!
Brandi S.
Biggest raw oysters I've seen in a while and they were fresh!!! Got a hurricane that was nice and strong and delicious. 1/2 oyster 1/2 shrimp po boy dressed no tarter add mayo and extra pickles was delicious. It was more shrimp than oyster, but nonetheless delicious. The ambiance was great and everyone seemed to be enjoying their food. Bar staff was excellent!!! Took off 1 star because the older woman hostess at the door did not greet me upon entry and seemed dismissive until I started the interaction. It seemed like she was the manager or the owner. She found me a spot at the bar after I asked, but I literally had to ask. She didn't bother to ask how many in my party or hello or anything. Other than that, the staff was great. Usually that lack of greeting/customer service would have turned me around, but I was exhausted and jet lagged. Glad I stayed and gave it a try! I only got a picture of my drink after it was almost gone.
Tracy K.
Great casual dining! Lots of space for seating. We had a lovely server Tijera. Po boy and burger were so full of flavor! Enjoyed our lunch here We will be back!
Went A.
Very good raw and chargrilled oysters! Highly recommend their fried soft shell crab and gumbo!
Rachel Chayer
Went here twice during my visit to New Orleans. The food was amazing and I would definitely take people here the next time I
I and many of my co workers went to work for the Port of Nola last year and we stopped here and we had a wonderful time. The food was delicious and the deserts were awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oysters on the Half Shell, Seafood, Crawfish Beignets
Y Wang
We reserved a table for a group of ten. Everyone enjoyed their food. I had fried oysters for the first time in my life, which were so delicious. Highly recommend!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Redfish on the Half Shell, Smoked Fried Oysters
John L.
Automatically adding 20% tip to your bill is a major turn
Atmosphere: 4
Food: 4
Service: 1
Bianca Williams
Delicious food & excellent service. We also loved the char-grilled oysters!
Service was exemplary, from receptionist to waiters. Without their helpfulness, we wouldn't have enjoyed the food as much. The great: redfish, pecan rice, and spinach. Fresh and flavorful. The OK: crawfish beignets. Crawfish was too processed to recognize. Dill sauce refreshing. The skip-next-time: Croque Monsieur - A fried sandwich. At least the accompanying salad was generous.
50 minutes to get appetisers. They were Fair-, food took 25 more minutes. No explanation of why. Had to call them over three times to ask. Food was not that good. Did not finish our food and will not be back. We should have been at least comped for the apps. The manager never offered a thing. Poor representation of any Louisiana food.
Atmosphere: 1
Food: 1
Service: 1
Ventured in with a group of four. We were quickly seated with no reservation. The decor is nice and coastal. Lots of light flooding in. It's a welcomed change of pace from the quarter for the conference crowd. My party had oysters on the half shell, jambalaya, greens, crawfish beignets, and a steak. Food came quickly but there was some confusion on the drink order. There also seemed to be some tension among the wait staff. All and all great dining, will be back.
This place was amazing! The food was absolutely delicious, we got the crawfish beignets, the blackened catfish, chargrilled oysters, and bread pudding ever single thing was 10/10. Our waiter was also amazing as he was tending our party of 8 and did a spectacular job with drinks and getting food out on time! Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Tons of shells in crab dip, some unknown hard, black thing in husband's entree salad. Salmon dry, catfish had no flavor. Manager couldn't be bothered to come by and they refuse to take crab dip full of shells off the check even though we hardly ate any of it.
Atmosphere: 2
Food: 1
Service: 5
In my 5 days while in New Orleans this was absolutely, without a doubt, the worst customer service, quality of food and overall experience I encountered. First, making a reservation or attempting to modify it is some unnecessarily complex situation requiring your credit card and calls to make changes. Then, I arrive with my family, a table for 3, and the hostess has no idea where to seat us. Once that got figured out, we received some unnecessarily supportive speal about how great this place is with recommendations. Against the recommendations, we ordered the crab dip to start with some wine and draft beer. That was a mistake! The dip comes and we're told that if we want any more bread it's a dollar. Not sure why? Maybe it was a warning? Well, the first bite in I'm crunching on crab exoskeleton. WTF? I figured maybe it was bad luck. Literally, EVERY bite of this crab dip had exoskeleton in it! I warned the others in my party, but it was too late. They had to spit this excuse for a crab dip into their napkin. So, we stopped eating it and let the server know of this situation. I can tell the hesitation in the server's response, but they say they will inform the manager. The server returns and says that the manager has informed them that crab meat it is expected to have an occasional shell in it. Wow! I pointed out the pile of shells I pulled out from between my teeth on the plate. That has to be the most sorry excuse for a complaint that I have received in a restaurant in my entire life! And where is this "manager?" They can't come to the table and say that sorry excuse to my face? Okay, maybe it's a fluke I hope. Well, I ordered salmon salad and the others in my party ordered the salmon entrée and kids catfish dinner. The salad was okay initially The dressing a bit sweet and I question if it was actually gouda cheese. Then, part way into the salad, I'm crunching on sharp and hard objects again! What was it? My best guess pecan shells. Really? That's crazy! Two menu items and both had crunchy, non-food discards on them! The other two meals weren't much better. I tried the jalapeno grits. They were the worst grits I've had in my life because they were dry, had no flavor, and didn't look or taste fresh. The salmon was overcooked and something one would expect at a buffet line. The catfish was okay, but had no flavor and the fries appeared to be from frozen. I mentioned the crunchy sharp objects in my salad to the server, but prefaced it with, I know, your manager doesn't care and thinks this is normal. On top of all of this, the restaurant has the gall to require a 20% gratuity on all parties regardless of size and state, "We stand by our recipes. NO REFUNDS" on their menu. That should be the clearest warning. It is clear that everyone in charge at this sad excuse of a restaurant could care less, and it is so evident in every aspect. Please, stay away unless you want a cold beer,that was the best thing here.
Seriously, avoid this place. We are tourists and made a reservation because it was close to our hotel. I thought it odd that a casual place required a credit card to hold a reservation, but I went with it. My mistake. Once seated, we saw that the menu says automatic 20% gratuity and that they stand behind their recipes, so once you order, you pay for it no matter what. Odd, but okay... Well, we ordered the crab dip (BIG MISTAKE!), and it was so full of crab shells that I almost threw up. My husband was spitting them out, but we just gave up. I also thought it was odd that the server said that an extra order of 5 pieces of crostini would cost us $1...ugh, is this place that broke that they cant give away a bit more cheap bread with an $18 dip order? The server said that she would mention the shell issue to her manager. She disappeared for a long time and when our entrees came, she said that her manager told her that shells in the crab dip are normal (no they aren't, we live close to Baltimore and eat crap dip at restaurants regularly and have never encountered a crab shell in the dip). My salmon entree is comparable to a salmon entree at a hospital, my daughter's fried catfish has absolutely no flavor, and my husband found some unknown hard black item in his entree salad. A manager never came by to check on us. This is the the most ridiculous restaurant meal I have ever had. So much for "Big Easy" - more like Big Rip Everyone off!!
Biggest raw oysters I've seen in a while and they were fresh!!! Got a hurricane that was nice and strong and delicious. 1/2 oyster 1/2 shrimp po boy dressed no tarter add mayo and extra pickles was delicious. It was more shrimp than oyster, but nonetheless delicious. The ambiance was great and everyone seemed to be enjoying their food. Bar staff was excellent!!! Took off 1 star because the older woman hostess at the door did not greet me upon entry and seemed dismissive until I started the interaction. It seemed like she was the manager or the owner. She found me a spot at the bar after I asked, but I literally had to ask. She didn't bother to ask how many in my party or hello or anything. Other than that, the staff was great. Usually that lack of greeting/customer service would have turned me around, but I was exhausted and jet lagged. Glad I stayed and gave it a try! I only got a picture of my drink after it was almost gone.
Great casual dining! Lots of space for seating. We had a lovely server Tijera. Po boy and burger were so full of flavor! Enjoyed our lunch here We will be back!
Very good raw and chargrilled oysters! Highly recommend their fried soft shell crab and gumbo!
Went here twice during my visit to New Orleans. The food was amazing and I would definitely take people here the next time I
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grand Isle Burger
Restaurantji Recommends
I and many of my co workers went to work for the Port of Nola last year and we stopped here and we had a wonderful time. The food was delicious and the deserts were awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oysters on the Half Shell, Seafood, Crawfish Beignets
We reserved a table for a group of ten. Everyone enjoyed their food. I had fried oysters for the first time in my life, which were so delicious. Highly recommend!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Redfish on the Half Shell, Smoked Fried Oysters
Automatically adding 20% tip to your bill is a major turn
Atmosphere: 4
Food: 4
Service: 1
Delicious food & excellent service. We also loved the char-grilled oysters!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Chargrilled Oysters, Seafood
Service was exemplary, from receptionist to waiters. Without their helpfulness, we wouldn't have enjoyed the food as much. The great: redfish, pecan rice, and spinach. Fresh and flavorful. The OK: crawfish beignets. Crawfish was too processed to recognize. Dill sauce refreshing. The skip-next-time: Croque Monsieur - A fried sandwich. At least the accompanying salad was generous.