Recommended dishes: Original Buttermilk Pancakes 3 Stack
Neo Leo 25
Great waitress! That's such a rarity these days!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Original Buttermilk Pancakes and Pablano Omelette
Rüya Lange
We have been to many ihops around the country and this was the worst. Simple breakfast orders took forever to deliver. The strawberries on the strawberry & banana pancakes were canned/frozen. It wasn't tasting good.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hash Browns
Lance White
Alot of lies have been told about this restaurant but reality tells true. We are a clean efficient and God fearing staff with ihop smiles and greets..our food is amazing the appliances,walls,and floors are daily mopped and scrub.
Atmosphere: 5
Food: 5
Service: 5
Pelicanfan Nea
They had the open sign on and when we walked in, it took them about 3 minutes to come to the front just to tell us they're not open. This location always having issues.
Atmosphere: 1
Food: 1
Service: 1
Austyn Malynn
Unfortunately this place WILL SCAM YOU. I ordered from the happy hour menu which clearly states a burger is $6 and is served with a side (see attached photo). However, when I went to pay, my total was $12 because apparently fries were an extra $5. The poor waiter had to explain to me that although the other side options had no additional charge, only the regular fries were extra. This was stated NOWHERE on the menu, and was not told to me- if had I known, there was no way I would have even ordered those mediocre fries. If you are going to charge extra for a side, a restaurant should be required to indicate that on the menu. The whole was shady and frustrating.I am not usually one to leave reviews, especially when there was only one frazzled waiter who seemed to be alone in running the whole restaurant, but it is wild that a restaurant can get away with charging someone for food that the menu indicated was at no additional charge. Very upsetting, I do not recommend eating here at all.EDIT: I saw their response and followed the link, which led to nothing. Great corporate responsibility ?
Atmosphere: 2
Food: 1
Service: 1
Infinite Investments
If excellence had a physical
Atmosphere: 5
Food: 5
Service: 5
Cathy
Got there .. waited over 5 minutes to get a table.. waiter only talked to me for drinks, didn't get both of our drink orders.. no silverware cause it was washing in the dishwasher.. took our order then 10 minutes later told us the computer system was down and couldn't complete our order.. then in about 5 minutes later I went to to the restroom and they told my husband that they couldn't do our order because they couldn't charge us..COMPLETE FAILURE.. 0000000 STARS
Atmosphere: 1
Food: 1
Service: 1
TTAB Company
Unable to modify orders online so I called in to order over the phone was told I wasn’t able to place an order over the phone I would need to do it online. I informed them about my modifications they agreed to modify manually once the order is received. Went to pick the order up it wasn’t modified. When asked about the changes we requested we were told if it’s not on the receipt they can’t do it. Communication and customer service is horrible, online ordering is not very convenient. No one is up front to greet customers you have to find someone and ask for help. I will not be returning.
Atmosphere: 2
Food: 2
Service: 1
Ajay Prasad
Came in and some guy yelled at me, “Whatchu need?!” It gets worse but it’s not worth typing. This place always disappoints, always.
Do not order the power protein pancakes : they are soaked in oil, almost like they were deep-fried. We asked if that was normal and we were told that yes, that’s how they should be.The double-blueberry pancakes were ok but not served as they usually are (sprinkled with sugar instead of the syrup+blueberries)
Atmosphere: 1
Food: 1
Service: 2
Kerwin Reddix
This IHOP on Carrollton in New Orleans. It gets bad reviews because they do not really have a good service one waitress and a slow cook that don’t comprehend that something is wrong with the pancakes with separating as he cooked them. I went to put syrup on the pancakes and it separated, like it was a biscuit, something is totally wrong shouldn’t serve no one this, and I was not the only one that had the same issue
Jonathan Saenz
Ordered the chicken fried steak, and got chicken?!?!?!? Server said, it was his fault, I know it wasn't. The coffee was fresh. Trying to be understanding about it, considering it was 6am on Friday after Thanksgiving, but it is totally unacceptable for a national brand. Picture is of my chicken fried chicken. What!?
Atmosphere: 3
Food: 1
Service: 4
Kat Messinger
Lance White was amazing!!! As soon as we entered, he greeted us with the biggest smile and unmatched energy from the host stand. It was apparent that he was taking care of the front, pickup orders, and he was serving tables—he did it all so efficiently with great work flow. Absolutely the best customer service and best IHOP employee my entire family ever had the pleasure of meeting! You could see he made other customers smile just as much as us. Most employees at every location we’ve been to put in minimal effort and act as if they dislike their jobs, but not Lance! Seriously, one could not wish for a better employee, please give this wonderful man a raise! The pure joy he spread to us is something we will never forget.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Original Buttermilk Pancakes 3 Stack
Maya Sanders
Liars and lazy employees. They won't answer their phone. If I'm trying to cancel an order, you can't do it yourself. You have to wait on them. How utterly absurd and unprofessional! But I'd expect nothing less from a city that won't allow Hollygrove Side B to actually get deliveries after a certain time. GO TO THE GOOD AREA (as good as it can be) The Service Road!
Manager and Server were friendly
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Original Buttermilk Pancakes 3 Stack
Great waitress! That's such a rarity these days!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Original Buttermilk Pancakes and Pablano Omelette
We have been to many ihops around the country and this was the worst. Simple breakfast orders took forever to deliver. The strawberries on the strawberry & banana pancakes were canned/frozen. It wasn't tasting good.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hash Browns
Alot of lies have been told about this restaurant but reality tells true. We are a clean efficient and God fearing staff with ihop smiles and greets..our food is amazing the appliances,walls,and floors are daily mopped and scrub.
Atmosphere: 5
Food: 5
Service: 5
They had the open sign on and when we walked in, it took them about 3 minutes to come to the front just to tell us they're not open. This location always having issues.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately this place WILL SCAM YOU. I ordered from the happy hour menu which clearly states a burger is $6 and is served with a side (see attached photo). However, when I went to pay, my total was $12 because apparently fries were an extra $5. The poor waiter had to explain to me that although the other side options had no additional charge, only the regular fries were extra. This was stated NOWHERE on the menu, and was not told to me- if had I known, there was no way I would have even ordered those mediocre fries. If you are going to charge extra for a side, a restaurant should be required to indicate that on the menu. The whole was shady and frustrating.I am not usually one to leave reviews, especially when there was only one frazzled waiter who seemed to be alone in running the whole restaurant, but it is wild that a restaurant can get away with charging someone for food that the menu indicated was at no additional charge. Very upsetting, I do not recommend eating here at all.EDIT: I saw their response and followed the link, which led to nothing. Great corporate responsibility ?
Atmosphere: 2
Food: 1
Service: 1
If excellence had a physical
Atmosphere: 5
Food: 5
Service: 5
Got there .. waited over 5 minutes to get a table.. waiter only talked to me for drinks, didn't get both of our drink orders.. no silverware cause it was washing in the dishwasher.. took our order then 10 minutes later told us the computer system was down and couldn't complete our order.. then in about 5 minutes later I went to to the restroom and they told my husband that they couldn't do our order because they couldn't charge us..COMPLETE FAILURE.. 0000000 STARS
Atmosphere: 1
Food: 1
Service: 1
Unable to modify orders online so I called in to order over the phone was told I wasn’t able to place an order over the phone I would need to do it online. I informed them about my modifications they agreed to modify manually once the order is received. Went to pick the order up it wasn’t modified. When asked about the changes we requested we were told if it’s not on the receipt they can’t do it. Communication and customer service is horrible, online ordering is not very convenient. No one is up front to greet customers you have to find someone and ask for help. I will not be returning.
Atmosphere: 2
Food: 2
Service: 1
Came in and some guy yelled at me, “Whatchu need?!” It gets worse but it’s not worth typing. This place always disappoints, always.
Restaurantji Recommends
Do not order the power protein pancakes : they are soaked in oil, almost like they were deep-fried. We asked if that was normal and we were told that yes, that’s how they should be.The double-blueberry pancakes were ok but not served as they usually are (sprinkled with sugar instead of the syrup+blueberries)
Atmosphere: 1
Food: 1
Service: 2
This IHOP on Carrollton in New Orleans. It gets bad reviews because they do not really have a good service one waitress and a slow cook that don’t comprehend that something is wrong with the pancakes with separating as he cooked them. I went to put syrup on the pancakes and it separated, like it was a biscuit, something is totally wrong shouldn’t serve no one this, and I was not the only one that had the same issue
Ordered the chicken fried steak, and got chicken?!?!?!? Server said, it was his fault, I know it wasn't. The coffee was fresh. Trying to be understanding about it, considering it was 6am on Friday after Thanksgiving, but it is totally unacceptable for a national brand. Picture is of my chicken fried chicken. What!?
Atmosphere: 3
Food: 1
Service: 4
Lance White was amazing!!! As soon as we entered, he greeted us with the biggest smile and unmatched energy from the host stand. It was apparent that he was taking care of the front, pickup orders, and he was serving tables—he did it all so efficiently with great work flow. Absolutely the best customer service and best IHOP employee my entire family ever had the pleasure of meeting! You could see he made other customers smile just as much as us. Most employees at every location we’ve been to put in minimal effort and act as if they dislike their jobs, but not Lance! Seriously, one could not wish for a better employee, please give this wonderful man a raise! The pure joy he spread to us is something we will never forget.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Original Buttermilk Pancakes 3 Stack
Liars and lazy employees. They won't answer their phone. If I'm trying to cancel an order, you can't do it yourself. You have to wait on them. How utterly absurd and unprofessional! But I'd expect nothing less from a city that won't allow Hollygrove Side B to actually get deliveries after a certain time. GO TO THE GOOD AREA (as good as it can be) The Service Road!
Atmosphere: 1
Food: 1
Service: 1