Frankly, I was surprised by the exquisite and intense flavor of the Quiché Lorraine. The initial appearance didn't make me expect much, but when I tried it, I completely changed my mind.
Atmosphere: 4
Food: 4
Service: 4
Arsenio Amador
Coffee is just awful, quiche is pretty bad with a weird, pasty texture, soups and sandwiches are ok, especially the mushroom soup and the roast beef au jus sandwich. Pastries are average at best, portions are tiny and they're overpriced. Croissants are ok. At least "coffee" (or whatever that stuff is) refills are free.
Atmosphere: 2
Food: 2
Service: 2
Connie Cummings
Our first time at this establishment and having young children we thought nice sandwich and relax before heading home. We walk in and having no knowledge of this restaurant, looked around curiously wondering what their Protocol is. Finally a lady at the To-Go side said. Take a menu and pick a table. OK sure easy enough. I get myself 2 baby chairs and we sit down. Perusing the menu waiting to see if we will be helped. Nobody comes to us. My husband who has a mobility disability, goes up to the counter where he is blantely ignored as all the staff mysterious disappear. Two other patrons walk up and begin getting food. By watching their actions I say to my husband " I think it's cafeteria style". He proceeds to order our meals and we receive an eye roll when they had to cook a pizza for our 3 year. They ignored us, complained about having to clean up the floors. Nobody bothered to explain their restaurant and how about to order and constantly the staff disappear to the back. Never again will we come back. The food was bland. My sandwich bread was frozen. They tried to charge us for a bag of chips that was included with the kid meal. They never smiled or greeted and constantly rolled their eyes. The most annoying was they all seemed amused at our blank looks and curious glancing around, waiting for directions from them. Normally we go to Cibo up the street form here, next time we will stick to what establishment we know has better food.
Atmosphere: 1
Food: 1
Service: 1
Arlesienne Mônica Da Silva
Wow this place has really gone downhill. The staff was rude and abrupt. The food was mediocre at best. The saucers were runny and tasted like somebody added water to them. They weren't creamy the french onion soup which used to be so delicious , was just o k. There were other things we ordered. Nobody was overly happy with what they got. But the worst thing was how the staff was so rude to us.
Atmosphere: 3
Food: 1
Service: 1
Charles Holmes
Staff was friendly, service was great. The atmosphere was welcoming.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken La Madeleine
Michael Maloney
Chicken pesto pasta was a bit watery, bread was stale,
Atmosphere: 2
Food: 3
Service: 3
Jacob Spencer
Solid customer service..parking a bit
Atmosphere: 5
Food: 4
Service: 5
kirsten gantzel
I haven’t been here for a long time and I was very disappointed. I remembered the pastries being flakey and my almond croissant was dry and hard and tasted several days old. I had to request the ham & cheese croissant be heated. I had to go back to request another item I’d paid for & wasn’t given. It wasn’t busy so I’m not sure why the service was subpar. The coffee was tasteless and watery. The place has lost its charm.
Atmosphere: 1
Old Broom
Not what it once was. Unhappy, slow counter service, watery coffee, carton orange juice and a dried out almond croissant. Why return?
Atmosphere: 3
Food: 2
Service: 2
Robyn Morris
Food was luke warm, French dip had no taste and the meat was tough. Waste of money.
Food: 1
Recommended dishes: Potato Galette, French Onion, French Dip
I go here every time I visit NOLA. I was with a group of friends this time and was excited to show them some good food. Little did I know the quality of this place crashed and burned. I had to stop my friends from ordering after I saw cockroaches in the pastry display case and we left immediately.
Atmosphere: 4
Food: 1
Service: 1
Katie Kat
Food was over priced for the taste. Staff was annoyed, which made me feel uncomfortable and unwelcomed.
April L. Butler
I've been to this chain for many years and was looking forward to a quick and easy dinner with the family here. The service was kind and helpful, but the food was very much lacking. French onion soup was so salty it was tough to eat, French bread was stale (not the delicious crusty type they usually have), and if possible the quinoa salad was soggy. I was disappointed since I've always loved this as a go-to. Hoping things turn around here!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Onion, Bakery
Stay58581757889
The service was good but the food was overly salty, overall a half-good experience. The pastries might be decent, and the baguettes were ok. Not worth it in my opinion.
Abigail Lee
We visited New Orleans as tourists and our Airbnb was within walking distance of this establishment so we went several times because we enjoyed it so much. So much variety from sandwiches to soups to salads and of course lots of sweet treats! The staff was beyond friendly and like I said we came back several times to get treats throughout our trip. Would recommend!
Frankly, I was surprised by the exquisite and intense flavor of the Quiché Lorraine. The initial appearance didn't make me expect much, but when I tried it, I completely changed my mind.
Atmosphere: 4
Food: 4
Service: 4
Coffee is just awful, quiche is pretty bad with a weird, pasty texture, soups and sandwiches are ok, especially the mushroom soup and the roast beef au jus sandwich. Pastries are average at best, portions are tiny and they're overpriced. Croissants are ok. At least "coffee" (or whatever that stuff is) refills are free.
Atmosphere: 2
Food: 2
Service: 2
Our first time at this establishment and having young children we thought nice sandwich and relax before heading home. We walk in and having no knowledge of this restaurant, looked around curiously wondering what their Protocol is. Finally a lady at the To-Go side said. Take a menu and pick a table. OK sure easy enough. I get myself 2 baby chairs and we sit down. Perusing the menu waiting to see if we will be helped. Nobody comes to us. My husband who has a mobility disability, goes up to the counter where he is blantely ignored as all the staff mysterious disappear. Two other patrons walk up and begin getting food. By watching their actions I say to my husband " I think it's cafeteria style". He proceeds to order our meals and we receive an eye roll when they had to cook a pizza for our 3 year. They ignored us, complained about having to clean up the floors. Nobody bothered to explain their restaurant and how about to order and constantly the staff disappear to the back. Never again will we come back. The food was bland. My sandwich bread was frozen. They tried to charge us for a bag of chips that was included with the kid meal. They never smiled or greeted and constantly rolled their eyes. The most annoying was they all seemed amused at our blank looks and curious glancing around, waiting for directions from them. Normally we go to Cibo up the street form here, next time we will stick to what establishment we know has better food.
Atmosphere: 1
Food: 1
Service: 1
Wow this place has really gone downhill. The staff was rude and abrupt. The food was mediocre at best. The saucers were runny and tasted like somebody added water to them. They weren't creamy the french onion soup which used to be so delicious , was just o k. There were other things we ordered. Nobody was overly happy with what they got. But the worst thing was how the staff was so rude to us.
Atmosphere: 3
Food: 1
Service: 1
Staff was friendly, service was great. The atmosphere was welcoming.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken La Madeleine
Chicken pesto pasta was a bit watery, bread was stale,
Atmosphere: 2
Food: 3
Service: 3
Solid customer service..parking a bit
Atmosphere: 5
Food: 4
Service: 5
I haven’t been here for a long time and I was very disappointed. I remembered the pastries being flakey and my almond croissant was dry and hard and tasted several days old. I had to request the ham & cheese croissant be heated. I had to go back to request another item I’d paid for & wasn’t given. It wasn’t busy so I’m not sure why the service was subpar. The coffee was tasteless and watery. The place has lost its charm.
Atmosphere: 1
Not what it once was. Unhappy, slow counter service, watery coffee, carton orange juice and a dried out almond croissant. Why return?
Atmosphere: 3
Food: 2
Service: 2
Food was luke warm, French dip had no taste and the meat was tough. Waste of money.
Food: 1
Recommended dishes: Potato Galette, French Onion, French Dip
Restaurantji Recommends
I go here every time I visit NOLA. I was with a group of friends this time and was excited to show them some good food. Little did I know the quality of this place crashed and burned. I had to stop my friends from ordering after I saw cockroaches in the pastry display case and we left immediately.
Atmosphere: 4
Food: 1
Service: 1
Food was over priced for the taste. Staff was annoyed, which made me feel uncomfortable and unwelcomed.
I've been to this chain for many years and was looking forward to a quick and easy dinner with the family here. The service was kind and helpful, but the food was very much lacking. French onion soup was so salty it was tough to eat, French bread was stale (not the delicious crusty type they usually have), and if possible the quinoa salad was soggy. I was disappointed since I've always loved this as a go-to. Hoping things turn around here!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Onion, Bakery
The service was good but the food was overly salty, overall a half-good experience. The pastries might be decent, and the baguettes were ok. Not worth it in my opinion.
We visited New Orleans as tourists and our Airbnb was within walking distance of this establishment so we went several times because we enjoyed it so much. So much variety from sandwiches to soups to salads and of course lots of sweet treats! The staff was beyond friendly and like I said we came back several times to get treats throughout our trip. Would recommend!