When you are in Ochsners Hospital and order on the app for the smoothie king inside the hospital the app boots the order to this location without giving the option of keeping the hospital location. The girl working at the hospital location is aware of this happening and doesn’t care. She told me to go across the street even though I explained that I could not leave the hospital. Told me to Google the address and insinuated I should know the addresses of the locations. Told her I was from out of state and never been here before. Told me to call them and cancel the order. I called and at first was told it couldn’t be done. I explained what happened and was told just to tell the hospital location that I already paid. Explained that they didn’t care and charged me a second time. The man took my number, called his boss and called back to say they would refund the first charge. That was very nice. To avoid this happening to others they need to fix the app to stop it booting to the other location.
Aviation Tutorials
Great store
Myra Ashley
First time visiting this location. Smoothie was good…service not so good. I ordered my smoothie and stepped aside to wait for it. One of the workers yelled with her back turned “You can wait outside ma’am we gon call you when it’s ready”. I stepped outside of the sliding door to wait. Another worker yells out “I don’t know why they do that!!!” Once again this was my first time at this place and you’re frustrated that the customers do not know your rules…as the cashier checks the customer out she can politely inform the customer to step outside while waiting for their order..SIMPLE! You can’t expect someone to automatically know your rules. More than likely I won’t return.
Shawn Morris
Smoothie was good, got the peanut power plus. Cashier was a little rude and rushed me. Seemed like she was having a bad day, but the guy making the smoothies was better.
Ivan A.
Pretty standard store. All the usual yummies. Super convenient to the Ochsner hospital megaplex. Gets busy around shift changes.
James King
We just picked up from there after our drop off a little after noon, today. The staff was great. Excellent suggestions for my food allergies. Made perfectly and delicious. Worth the 937 mile trip.
Tjaart Pretorius
The service is great, the smoothie I ordered wasn't so good then I asked if they could remake it and they did, and the second one was freaking amazing. Thanks yall!
Leah Prince
marvelous products and super service.
Ty Daniels
I enjoyed their customer service skills. I will definitely come back to this location.
When you are in Ochsners Hospital and order on the app for the smoothie king inside the hospital the app boots the order to this location without giving the option of keeping the hospital location. The girl working at the hospital location is aware of this happening and doesn’t care. She told me to go across the street even though I explained that I could not leave the hospital. Told me to Google the address and insinuated I should know the addresses of the locations. Told her I was from out of state and never been here before. Told me to call them and cancel the order. I called and at first was told it couldn’t be done. I explained what happened and was told just to tell the hospital location that I already paid. Explained that they didn’t care and charged me a second time. The man took my number, called his boss and called back to say they would refund the first charge. That was very nice. To avoid this happening to others they need to fix the app to stop it booting to the other location.
Great store
First time visiting this location. Smoothie was good…service not so good. I ordered my smoothie and stepped aside to wait for it. One of the workers yelled with her back turned “You can wait outside ma’am we gon call you when it’s ready”. I stepped outside of the sliding door to wait. Another worker yells out “I don’t know why they do that!!!” Once again this was my first time at this place and you’re frustrated that the customers do not know your rules…as the cashier checks the customer out she can politely inform the customer to step outside while waiting for their order..SIMPLE! You can’t expect someone to automatically know your rules. More than likely I won’t return.
Smoothie was good, got the peanut power plus. Cashier was a little rude and rushed me. Seemed like she was having a bad day, but the guy making the smoothies was better.
Pretty standard store. All the usual yummies. Super convenient to the Ochsner hospital megaplex. Gets busy around shift changes.
We just picked up from there after our drop off a little after noon, today. The staff was great. Excellent suggestions for my food allergies. Made perfectly and delicious. Worth the 937 mile trip.
The service is great, the smoothie I ordered wasn't so good then I asked if they could remake it and they did, and the second one was freaking amazing. Thanks yall!
marvelous products and super service.
I enjoyed their customer service skills. I will definitely come back to this location.
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