Wendy's

3138 S Carrollton Ave, New Orleans
(504) 356-8599

Recent Reviews

Emerson Zuniga

I wish I could give it 0 stars

Atmosphere: 1

Food: 1

Service: 1

Ty Vaughns

5 stars because there chili and frosty and chili cheese fries are good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili Cheese Fries, Chili

Sean Ryan

This is the absolute worst Wendy's I have ever been to. I have accepted over 5 deliveries from this location and every time this restaurant was out of what was ordered by the customer. I just downloaded the Wendy's app and ordered a Dave's double burger and they were out of burgers. How in the heck is a Wendy's out of burgers! Worst Wendy's ever by far, I bet it is the absolute worst Wendy's in the entire United States of America! I will never accept a delivery or visit this store again, as long as I am still alive! Never again and I also deleted the app because a customer can not cancel the order on the app if the restaurant doesn't have what you order and it takes 1 to 3 days for someone from Wendy's support to get back to you on canceling order and getting refunded. It's unbelievable a Major chain like Wendy's is not intelligent enough to have a way to cancel an order on their app. DO NOT DOWNLOAD and ORDER ANYTHING from WENDY'S!

Food: 1

Service: 1

Sean Ryan

The Wendy's on Carrolton in New Orleans is the worst Wendy's in the greater New Orleans area and probably in the entire country! I ordered a Dave's double after downloading the app at this location because it was the closest to me at the time. THEY WERE OUT OF BURGERS! How does a fast food burger restaurant not have burgers? Seriously! So the restaurant tells me I have to cancel the order, only to find out, you can not cancel an order on the app. I talked to customer service and they told me it would be 1 to 3 days for someone to get back to me to get a refund for my order. It is now day 3 and I have not been contacted yet. DO NOT DOWNLOAD THE WENDY'S APP and never go to the Wendy's on Carrolton in New Orleans! It has to be the worst Wendy's in the entire country!

LeMoine Robinson

The last 3 times I've been to this location the I was informed the drive thru was closed once I got to the speaker. I go today and the the drive thru is open, but no fried items at all ( fries , chicken, nuggets, nothing) this is absolutely ridiculous. I'm

Food: 1

Service: 1

Erika Campbell

Horrible meal. This is the 3rd time in a row. I've had a bad, cold, careless, and ill-prepared food at Wendy's. NO MORE OF THIS FAST FOOD CHAIN. I'm so disappointed. AND they were out of Frosty's. Really? I wipe my hands of this chain. So sad. AND it was $30; we spent $30 on Macalisters Deli the next day and hot a great amount of food that was hot and delicious and fed us for 2 more meals after that. Once again, bye-bye Wendy's.

Atmosphere: 1

Food: 1

Service: 2

Jan Crowley

Employees very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy's Hot & Crispy Fries

Jonathan L

Bro this new nacho burger is so delicious and their ghost pepper fries are amazing dipped in ketchup. When did Wendy's get so fancy?

Michael Gordon

I ordered on the mobile app. I went inside the store and was told that they only have spicy nuggets. They then ran out of spicy nuggets then told me that I would get fries with my order instead. I ordered four biggie meals, one crispy chicken sandwich and the other three were double stacked burgers. The burgers tasted very spoiled and old. I watched as the burgers were sitting on the table the whole time I was waiting. They then picked the burgers up and placed them in some type of microwave to heat them up. I’m very very dissatisfied about knowing that they served me very old meat. I did not finish the food. I threw it in the trash where it should have been put and not served.

Food: 1

Service: 1

angela ward

We're walking to the restaurant almost fell coming in the front door because they do not have a wet floor sign in the floor is wet. So I told the lady at the front counter she should put the wet floor sign out before somebody that is when her attitude started. I am here to pick up a doordash order that has already been paid for and should be ready at the location. And she said they waited on four more customer before they even asked me who the doordash order was for. I don't even know what they're preparing the order or thinking about it.

Atmosphere: 1

Food: 1

Service: 1

Mary McMahon

THEY DONT HAVE THE PUMPKIN SPICE FROSTY!!! HOW DOES THAT HAPPEN!? IT JUST CAME OUT!!

Lunarius Haberdash

Never a disappointment.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baconator Fries, Baconator

Lyle Long

Dirty and nasty place.

Atmosphere: 1

Food: 1

Service: 1

Nicole Reynolds

great for breakfast lunch and dinner, when they wanna be...Wheelchair accessibility: they have it and the dining room is really nice. i think they may even have a flat screen t.v

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chili, Baconator, Chicken Sandwich

Nicholas Nevils

Came through drive thru and was told to pull around and wait. Went inside to be a bit quicker and was handed two bags missing an entire baconator order as well as a chive and sour cream potato missing the sour cream. Phones are set up to only accept voicemail and no receipt was given at the drive thru. Went to McDonalds instead of driving back to get the food I paid for. Mistakes happen but three on a single order means I’m not going back.

Atmosphere: 5

Food: 1

Service: 5

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