My experience at smoothie king is always superb. I come here almost every morning and I’m always met with excellent customer service and I’m always satisfied with my order, and even if there is a time where I’m not, they are always super helpful with assisting me with something that I might actually enjoy. Exceptional customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Go-Go-Goji Crunch
Emily Grubb
Have gone consistently here on my way to work for the past year. Each time it has been disastrous (despite ordering ahead with the app as well) because employees 1. Never answer to take an order, even after waiting 15-20 minutes with no line! 2. When there is no line, making the smoothie takes an additional 10 minutes at least and 3. Can never make the smoothies consistently, one of which had added Peanut butter that could have been much worse had anyone ordering had an allergy!Management has been alerted and while they are nice and try to fix things, the consistently bad service and wrong orders is too much to recommend this location to anyone else!
Atmosphere: 1
Food: 2
Service: 1
Brooke Bridgewater
Horrible I went in today for a PB swizzle bowl and was asked to pull up after the lady in drive thru screamed for bananas saying she had 5 bowls to make so we pulled up only for them to bring out a bowl that’s halfway filled after 10 mins 4 bananas 4 blueberries and 5 strawberries with a drop of peanut butter I get bowls 3 times a week no way has it ever looked this way … asked for a refund and cashier got upset ! More training needs to happen !
Food: 1
Service: 1
Jay Broome
Walked in, 2 employees in the store. one busy making smoothies while catching window. Second dude looks at me, walks past me with chips in his hand and says to the guys who's working, "I'm going to the dollar store."So I stood here while the one guy ignored me but was working non-stop on the 1 car in drivethru. Second guy makes it back from the dollar store and still said nothing.The guy working his butt off finally tried to get my attention after all of his stuff was caught up. Decided I didn't need to spend money with y'all today.You're paying too many people if only one wants to work.
Atmosphere: 1
Food: 3
Service: 2
Gabrielle Theriot
Service is always so awful at this location unfortunately. I waited 40 minutes for an online order, and still left the location without my smoothie bowl. Need better & quicker customer service!
Josh Jordan
Very poorly run. Long wait times.
ohmymarbles !
Ordered just now, took entirely too long. These employees were on their phones playing around. I got the berry goji get away and they didn’t even put the goji berries. Awful. Port Allen location.
Beautiful Flower
Had the best smoothie I have ever had from this location on this morning. The purchase was made between 9:30-10Am . The reason I am giving a three stars is because when I called the store to compliment and let them know how delicious the smoothie was and whom had made the smoothie they refused to tell me who made the smoothie. They said they didn't know who made it. This is the most craziest thing that I have ever heard of. Makes no sense to me. No I am not giving a 5 star rating because of what was done.
Holly Thib
First off we went into the drive thru and nobody would answer so we went to see what was going on and they was on their phones playing instead of answering the drive thru. Second we go in and they serving people in the drive thru first that was way after us. Worst service EVER!!
Kelli chapman
Not happy at all - First thing the last couple of times that i went there then couldn't scan my app. and tried typing my cell number and that would not work either and this morning 4-22-22 I ordered a large chocolate lean one and it came out white I asked the girl if that was a Chocolate lean one and she said yes now I go there just about every day. I said did they put chocolate in it, she said that's how they are made. I said ok thank you
Great service but attempted to place an online order, 3 attempts never processed so I had to go inside which defeats the purpose of ordering in advance!
Duran Medine
Great smoothies and good service.
Fayee
Very rude employees! Nasty attitudes, smoothie was not blended correctly.
Lauren Franklin
Whether going through the drive-thru or walking in, visiting this Smoothie King location is ALWAYS an experience. It’s usually the highlight of my Friday morning. My smoothies ALWAYS taste great! But the staff is what sets this SK apart. They’re consistently efficient, welcoming and friendly. To the owner, if you’re reading this....please, give them their flowers. ♥️
Iron Chest
Great service but attempted to place an online order, 3 attempts never processed so I had to go inside which defeats the purpose of ordering in advance!
My experience at smoothie king is always superb. I come here almost every morning and I’m always met with excellent customer service and I’m always satisfied with my order, and even if there is a time where I’m not, they are always super helpful with assisting me with something that I might actually enjoy. Exceptional customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Go-Go-Goji Crunch
Have gone consistently here on my way to work for the past year. Each time it has been disastrous (despite ordering ahead with the app as well) because employees 1. Never answer to take an order, even after waiting 15-20 minutes with no line! 2. When there is no line, making the smoothie takes an additional 10 minutes at least and 3. Can never make the smoothies consistently, one of which had added Peanut butter that could have been much worse had anyone ordering had an allergy!Management has been alerted and while they are nice and try to fix things, the consistently bad service and wrong orders is too much to recommend this location to anyone else!
Atmosphere: 1
Food: 2
Service: 1
Horrible I went in today for a PB swizzle bowl and was asked to pull up after the lady in drive thru screamed for bananas saying she had 5 bowls to make so we pulled up only for them to bring out a bowl that’s halfway filled after 10 mins 4 bananas 4 blueberries and 5 strawberries with a drop of peanut butter I get bowls 3 times a week no way has it ever looked this way … asked for a refund and cashier got upset ! More training needs to happen !
Food: 1
Service: 1
Walked in, 2 employees in the store. one busy making smoothies while catching window. Second dude looks at me, walks past me with chips in his hand and says to the guys who's working, "I'm going to the dollar store."So I stood here while the one guy ignored me but was working non-stop on the 1 car in drivethru. Second guy makes it back from the dollar store and still said nothing.The guy working his butt off finally tried to get my attention after all of his stuff was caught up. Decided I didn't need to spend money with y'all today.You're paying too many people if only one wants to work.
Atmosphere: 1
Food: 3
Service: 2
Service is always so awful at this location unfortunately. I waited 40 minutes for an online order, and still left the location without my smoothie bowl. Need better & quicker customer service!
Very poorly run. Long wait times.
Ordered just now, took entirely too long. These employees were on their phones playing around. I got the berry goji get away and they didn’t even put the goji berries. Awful. Port Allen location.
Had the best smoothie I have ever had from this location on this morning. The purchase was made between 9:30-10Am . The reason I am giving a three stars is because when I called the store to compliment and let them know how delicious the smoothie was and whom had made the smoothie they refused to tell me who made the smoothie. They said they didn't know who made it. This is the most craziest thing that I have ever heard of. Makes no sense to me. No I am not giving a 5 star rating because of what was done.
First off we went into the drive thru and nobody would answer so we went to see what was going on and they was on their phones playing instead of answering the drive thru. Second we go in and they serving people in the drive thru first that was way after us. Worst service EVER!!
Not happy at all - First thing the last couple of times that i went there then couldn't scan my app. and tried typing my cell number and that would not work either and this morning 4-22-22 I ordered a large chocolate lean one and it came out white I asked the girl if that was a Chocolate lean one and she said yes now I go there just about every day. I said did they put chocolate in it, she said that's how they are made. I said ok thank you
Restaurantji Recommends
Great service but attempted to place an online order, 3 attempts never processed so I had to go inside which defeats the purpose of ordering in advance!
Great smoothies and good service.
Very rude employees! Nasty attitudes, smoothie was not blended correctly.
Whether going through the drive-thru or walking in, visiting this Smoothie King location is ALWAYS an experience. It’s usually the highlight of my Friday morning. My smoothies ALWAYS taste great! But the staff is what sets this SK apart. They’re consistently efficient, welcoming and friendly. To the owner, if you’re reading this....please, give them their flowers. ♥️
Great service but attempted to place an online order, 3 attempts never processed so I had to go inside which defeats the purpose of ordering in advance!